We sit down with Bernard Tay from Jinjja Chicken and Paul Kan from UOB to talk about the challenges facing SMEs and FnBs post-COVID. Specifically, about inflation, digitalization, and overseas expansion!

The insights discussed in this video can be found in greatest detail in the UOB Business Outlook Study 2024, which you can check out here: https://go.uob.com/3TT7si8

0:00 Intro

2:48 Life after COVID, not all smooth sailing

4:21 Inflation!

7:03 Hiring Singaporeans for F&B

11:07 Digitalisation for SMEs!

18:52 Difficulties in digitalisation

22:25 Costs of NOT digitalising

26:44 Overseas expansion!

28:54 Unique challenges of Southeast Asia

35:00 Advice for SME operators