Naeem Arif is the author of “Customer First” and MD of NA Consulting and United Carpets. In this conversation, Naeem shares his experience of advising large businesses on organisational culture,  managing multiple companies and treating customers first.

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Highlights:

• Chasing happy customers is better than profits
• Working with employees and organisational culture
• Business transformation for large organisations
• Global village and diversity in the workplace
• Demand for sustainability in companies
• Millennials won’t sacrifice meaningful work for more pay
• How treating one customer with kindness lead to more customers

Naeem Arif's Linkedin - https://www.linkedin.com/in/naeemarif/

Customer First - https://www.amazon.co.uk/Customer-First-Naeem-Arif-ebook/dp/B07PFKR6GP

NAC Consulting -  https://www.naconsulting.co.uk/

High Profile Club - https://highprofileclub.com/

United Carpets & Beds - https://www.unitedcarpetsandbeds.com/

Sapiens - https://www.ynharari.com/book/sapiens/

B1G1 - https://www.b1g1.com/

B Corp - https://bcorporation.uk/

Sustainable Developement Goals - https://sustainabledevelopment.un.org/

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Brendan Thompson is the co-founder of Renegade & Longton, the pioneers of elderflower and sparkling wines. We talk about sustainable packaging and the production of wine.

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We are thrilled to be interviewing Jon Leland from Kickstarter. Jon Leland is the Senior Director of Strategy and Insights at Kickstarter, the world's largest platform for funding creative projects. He leads their Environmental Impact Group which is tasked with meeting their public benefit commitments to reducing the impact of their operations and ecosystem on the environment.

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We are thrilled to be interviewing Natalie Jameson – C.E.O | MUM | Design Thinker | Tech4Good / Social Business Innovator | Speaker | Author| Educator The Heroworx is reimagining executive education in the digital economy with the world first Financial and Business Services intrapreneurial accelerator. They position women and underrepresented groups to thrive and drive exponential growth with quadruple bottom line values aligned to the UN SGDs. Natalie’s steered a multidisciplinary portfolio career and education through two children, four industries including Acquisitions Finance, Sustainable Interior Architecture, Start Up Healthcare and 5 countries (often as the only women). The final piece of the jigsaw for starting The Heroworx came as Head of Food and Beverage Finance in a digital transformation team at Siemens Plc. Inspired by the possibilities of and called to action by how underrepresented women and minority groups were. She believes there is magic at the intersection of women’s education, empowerment, digital innovation in Enterprise. Her central question is, what if business practitioners all thought like human-centred designers? Would our approach to work and life be purposefully diverse, creative and connected to humanity and the planet for meaningful innovation and sustainable industrial development?

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Paul is Co-Founder and CTO of Remote and Code Assembly, working to empower purpose-driven teams to amplify their impact. He’s also a TEDx speaker, writer and music producer. Both organisations excel at automating systems that free you and your team to work within your individual talents to do the work you were born to do. His superpower is his ability to envisage and model systems in a holistic way that liberates innovation and human potential, with purpose at its core. Paul’s been leading technical teams to build online and mobile applications for nearly twenty years for tech startups, established enterprises and global corporations like Sony, Volvo and Volkswagen Group. His book ‘Purpose First’ will be published in the Summer; it shows us how we can put Purpose at the core of our own lives, to organise our business and teams to align with a common goal, and how to utilise exponential technologies to achieve positive global impact.

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We are thrilled to be interviewing Nick Addison from Pro Earth Ltd. Pro Earth are specialists in environment protection and conservation through controlling pollution. We design spill control solutions for industry, including construction, airports, railways, mining, catering and manufacturing We also create purification systems that remove heavy metals, hydrocarbons and chemicals from waste water.

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We are thrilled to be interviewing as a Podcast Extra; Kiko Matthews from Kiko Matthews ltd - A World record holder - fastest woman to solo row the Atlantic. She is passionate about the ocean and our environment, as well as education and adventure. She was a science teacher before being a environmental athlete. In May 2019 she will be cycling around U.K. 7200km and doing 76 beach cleans along the way. if you would like to get involved then please sponsor her - www.kikomatthews.co.uk. It is an amazing show and I hope you like it as much as us!

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We are thrilled to be interviewing Tessa Tricks from Hubbub. Hubbub is a charity that creates environmental campaigns with a difference. There positive and design playful interventions that inspire people to make healthier, greener lifestyle choices, which more often than not help save money and bring people together. They concentrate on things people are passionate about and are relevant day-to-day, like fashion, food, homes and neighbourhoods. They keep things simple, offering practical and realistic solutions that help people to cut waste, make clothes last longer, save money and create cleaner spaces to live and work in. www.hubbub.org.uk Tessa has led Hubbub’s food campaigns since 2014.

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We are thrilled to be interviewing Stephanie Johnson and Kristina Komlosiova from Pollen + Grace. They create innovative, healthy ready meals and snacks. They challenge the traditional marketplace by creating 100% natural, accessibly priced, genuinely delicious meals that just so happen to be vegan, as well as gluten, wheat and dairy free. Born in their home kitchen in 2015, they have grown from a niche lunch delivery service to one of the market leading Food-To-Go brands. Today, their products can be found on the shelves of retailers like Whole Foods and WHSmith; their meals are available nationwide through Ocado and since 2018, our branded products are stocked in offices such as Google, HSBC and Deloitte through Compass Group. they're currently crowdfunding! https://www.seedrs.com/pollenandgrace

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We are thrilled to be interviewing Tim Dew from Games Without Frontiers. Tim started Games Without Frontiers to rapidly accelerate the way that people learn. It works on two key principles: 1. That the only way you can get someone to believe in an idea is to believe it was theirs in the first place and, 2. That we only learn through experience. Rocket, our first learning platform, teaches teams of people how to run a whole business in a single day. It's being hailed as the future of learning by qualification authorities. 26 weeks of trade happen in 26 minutes - it's fast and furious, fun and you'll learn more in a day than months attending traditional training courses. Their clients are using it for teambuilding, commercial education across wholse organisations and as method of winning new clients.

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