This episode of The TRU Leader Podcast highlights Teri Sholder, a former healthcare leader who transitioned to starting her own consulting company focused on performance improvement, emphasizing the importance of maintaining successful processes and understanding the drivers of desired outcomes for sustainability.

Her company assists with strategy implementation for long-term success, and she introduces her book, “Ascent to Excellence, A Blueprint for Health Care Board and Leadership Success,” which offers evidence-based strategies for healthcare board members and leaders to achieve and maintain excellence. The discussion highlights the challenges faced by leaders in sustaining success through leadership changes, emphasizing the need for continuous reinforcement of successful systems and the balance between cost and quality. Leadership commitment, clear communication, and alignment with organizational goals are essential for inspiring trust and success.

The episode outlines five critical elements for effective leadership: commitment and vocalization, data integrity, clinical documentation improvement, workforce engagement, and process optimization. It emphasizes accountability with clear goals aligned with organizational objectives and the necessity of engaging board members in governance. Adequate orientation for board members is crucial, with a simplified approach to presenting information using scorecards to understand goals, metrics, and benchmarks. Understanding polarities such as mission & margin and cost & quality is vital for effective decision-making.

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In this podcast, business leaders navigate the challenges of high-pressure jobs, tackling burnout, micromanagement, and decision fatigue while honing emotional intelligence, communication skills, and problem-solving abilities to strengthen their leadership identity. Through discussions on leadership development, stress management, conflict resolution, and time management, listeners gain insights into achieving work-life balance, overcoming the struggles of being overworked, and fostering personal growth in the ever-evolving workplace.