Cigna, a global health services provider, encountered a multitude of challenges when its 70,000 employees were plunged into a remote working environment. Payments concerns, bold digital aspirations and the requirement to build an accurate cash forecasting solution, encouraged Cigna Treasury to develop a digital transformation roadmap, designed in partnership its banking partners and technology vendors. In this candid interview, Cigna’s Treasury Management Director, Scott Lambert, considers how a collaborative business approach and a willingness to harness digital tools is transforming treasury into an increasingly value adding business partner.