In the mid-1990s a new C-suite title was born when General Electric CEO Jack Welch dubbed Steve Kerr the company’s ”chief learning officer.” Since then CLOs have sprouted up at major firms in several industries. But what does this new breed of ”learning leaders” bring to the table that traditional human resources departments and employee training programs do not? How does an increased emphasis on learning improve an organization? And do new technologies like distance learning simulations and online portals enhance or impede work-based education? To answer these questions Knowledge at Wharton spoke with Ed Betof former vice president of talent management and CLO at Becton Dickinson and Company who is a senior fellow and academic director of Wharton Executive Education’s Executive Program in Work-Based Learning Leadership; Mike Barger vice president and CLO at JetBlue University; and Ann Schulte  vice president of global learning at MasterCard Worldwide.

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