Talk Like a Leader

When people take a DISC assessment, they often wonder if their style can change over time. The question shows up in two common ways: Either they think their style may have changed from childhood to adulthood or they believe their style is different than it was the last time they took an assessment. In this episode, I'm going to talk about basic, core personalities and whether or not they can change over time.

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In this election season, we get to observe politicians from both major parties and from all political perspectives make their case for why they should be elected. Much of what they do makes sense in the political world, and it's terrible if done in most leadership situations. In this episode, I'm looking at five specific things you can observe in political discourse that you can learn NOT to do in your leadership communication.

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In a prior series of episodes, I explored the idea of unintentional threat triggers (and how to avoid them) using the DISC model as a framework. Last week, I used David Rock's SCARF model to explore how to keep your anger response under control. This week, I'm sort of combining those two ideas to look at how you can use the SCARF model as a way to reduce the ways you might come across as a threat to others.

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A great deal of Talking Like a Leader depends on remaining calm and rational in difficult – sometimes irritating – situations. Remaining calm and rational depends on not getting angry when things get difficult. In this episode, I'll explore a concept and share a model you can use on yourself to remain calm and rational.

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When you are coaching a team member for improved performance, it is very tempting to just tell them what needs to be done so you can get on to the next task on your list. Unfortunately, telling people what to do rarely gets voluntary compliance. How, then, do you get people to take ownership and solve the problem? This week, I'll explore this idea and offer a better way than telling people what you want them to do.

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As working from home stretches to months rather than weeks, leaders find themselves planning for and communicating about longer time horizons while working from home and communicating with their teams who are also working from home. This week, I'm revisiting and building upon a piece of advice that my colleague Wayne Turmel shared in an episode we recorded in March of this year – When You Suddenly Find Yourself Leading Remotely. The specific issue is the need for more intentionality in a remote work world.

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Like a home project that gets delayed for too long, chronic conflicts will continue to get worse the longer we ignore them. Also like a home project, confronting the conflict will likely make it worse in the short-term before it gets better. In this episode, I'll share a lesson from cleaning my garage that will help you address the chronic conflicts you face as a leader.

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As you work to develop your communication techniques to better Talk Like a Leader, I encourage you to consider the importance of character development on both your growth as a leader and your ability to communicate as one. In this episode, I'm considering thoughts about the importance of character as a leader and how it affects your communication effectiveness.

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One of the biggest challenges I face in communication is remaining patient when an idea is very clear to me and it's not clear to the person with whom I'm communicating. When I'm not mindful, that challenge becomes frustration that looks like anger to the other person. And, communication breaks down. In this episode, I cover some ideas about human nature and our mindset towards others that can help all of us navigate past this common issue to become better communicators.

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When we get frustrated with a person and allow our frustration to vent in the form of an attack on their character and intelligence, we resort to what is known as an ad hominem attack. This rarely works well in debate or in leadership communication. This week we're looking at a better way to speak about performance in coaching and feedback conversations.

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