In this episode of the Built Right podcast, we look at the often overlooked and undervalued topic of quality in software development and how good process and culture are what creates the foundation for it.  

Joining us is women-in-tech career coach, Erika Chestnut, who is Head of Quality at Realtor.com. Erika has been building and leading quality teams for around 15 years. She has a wealth of knowledge to share about the foundations of good quality, why organizations that want to improve quality are often focused on the wrong thing, how you create a balance between quality and innovation and the good leading indicators in quality.  

Key moments:  

• What organizations can do to improve quality  
• The struggle to find balance between quality and innovation  
• Some of the best leading indicators in quality  
• How to help your business recognize the value and impact of process and quality 
• Erika’s thoughts on generative AI and its impact 
• An example of a company that is doing QA right  
• The one piece of advice Erika would give her younger self  

Key links:  

• Erika on LinkedIn: https://www.linkedin.com/in/erikachestnut/ 
• Erika’s website: https://www.erikachestnut.com/ 
• HatchWorks: https://hatchworks.com    
• The Built Right podcast: https://hatchworks.com/built-right-a-podcast-about-building-the-right-digital-product/   

Mentioned in this episode:

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

Have you ever wanted to tune out the noise in your email inbox?  

Most of us would love to take a break from email from time to time, but it’s easier said than done. This was a dilemma that Andy Mowat had, which led him to start Gated, a unique solution to cut through the noise to find the conversations that truly matter. 

Tune in to the latest episode of Built Right, where Andy and host Matt Paige discuss user-focused strategies and rethinking communication in the digital age. Uncover valuable insights on solving problems, iterating quickly, and maintaining a user-centric approach to product development.  

Subscribe to Built Right for more engaging conversations that will help you build the right products the right way! 

Key Moments: 

• How Andy defines strategy 
• How Gated began from a common frustration 
• Gated’s mission to change the world of communication 
• How to get people to adopt real change 
• Building products that people love  
• The importance of engaging customers  
• How to decide whether to pivot or tweak your product 
• Why companies are afraid to make the hard decisions 

Key Links: 

• Connect with Andy on LinkedIn: https://www.linkedin.com/in/amowat/  
• Gated: https://www.gated.com/  
• Customer Advocacy Playbook: https://www.linkedin.com/pulse/customer-advocacy-playbook-andy-mowat/  

Mentioned in this episode:

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

Whether you’re right at the beginning of your career or are fully immersed in the product design world, product management is not an easy thing to get right. 

In fact, we discussed some of the top mistakes product managers make in their careers in this episode of the Built Right podcast. 

We invited Jackie Flake, Co-Founder and Head of Product & Agile Consulting Services at Option 1 Partners, to break down the most common five mistakes she sees when helping others in their careers.  

Join us as we piece together the qualities that make a great product manager, things to avoid, and why collaboration is key to everything.  

A big thanks to Jackie Flake for her invaluable insights. Inspired to upskill? Head to Product X Agile - they're offering our listeners a 30% discount on all on-demand courses. Just use the code 'HatchWorks30' at checkout. Here's the link: https://www.productxagile.com/ . 

Don't forget to subscribe to keep getting these juicy product management insights. Have thoughts on the episode? Reach out online. We can't wait to hear from you! 

Stay tuned and keep building right with us. See you next time! 

Key Moments: 

• How product managers contribute to strategy 
• Why product managers don’t need to be technical  
• Why product managers should branch out from their usual responsibilities  
• The importance of writing great user stories 
• Why communication is key for product managers  

Key Links: 

• Connect with Jackie on LinkedIn: https://www.linkedin.com/in/jackieflake/  
• Option 1 Partners: https://option1partners.com/  
• Product x Agile: https://www.productxagile.com/

Mentioned in this episode:

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

If you’re ready to enter the next stage of product development – modernizing an existing solution – you might be tempted to try the MVP route again. It worked well once before, surely it can again…  

The truth is that updating an existing solution is a completely different process. You’re not starting from scratch this time. You already have a product and users on board, and so you need a new approach.  

To talk more about modernizing a solution and the best approaches to take, we welcomed Joseph Misemer, Director of Solutions Consulting at HatchWorks, to the podcast. Joseph explains why the MVP approach doesn’t work when it comes to modernizing a solution and breaks down the different elements of a successful modernization project.  

Key Moments: 

• Why the MVP approach doesn’t always work 
• The main differences between MVP and MVR 
• The six principles of MVR 
• Three approaches to modernizing an MVR project

Mentioned in this episode:

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

At what point in the product development journey do you go public? 

For many, the answer is simple – when it’s finished. But not everyone likes to take that approach. Joining this episode of the Built Right podcast is Rui Nunes, Founder of Social Digest, and he doesn’t like to do things the traditional way. 

Instead, he decided to take a different approach to building a product – doing it in public for all to see.  

In this episode, we find out what it means to build in public, why Rui chose this approach, the challenges, and how to get it right.  

Key moments: 

• Why humility is necessary when building in public 
• What building in public really means 
• Balancing risk with progress 
• Why smaller companies find it easier to build in public 
• How building in public helps you “build right” 
• The challenges of building in public 
• One thing Rui would change if he were to start over 
• The top benefits of building a product in plain view  

Key links: 

• Social Digest: https://www.linkedin.com/company/socialdigest/  
• Connect with Rui on LinkedIn: https://www.linkedin.com/in/iamruinunes/  
• HatchWorks: https://hatchworks.com    
• The Built Right podcast: https://hatchworks.com/built-right-a-podcast-about-building-the-right-digital-product/   

Mentioned in this episode:

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

The secret to good UX design goes beyond slick applications and impressive functionality. While those things are definitely important, HatchWorks’ Director of Product Design, Andy Silvestri, likes to think of UX design as user enablement.  

In other words, UX design should enable users to be successful using your product so they get the maximum value out of it.  

Andy joins episode two of the Built Right podcast to share his perspective on UX design and how to get it right. He explores how to tap into the UX mindset, understand your customer and their needs, conduct user research, and much more.  

Key Moments: 

• The true goal of UX design 
• Why you need to balance the needs of stakeholders and users 
• How to tap into the UX mindset 
• Why you need to understand your customer well 
• Why personas can be useful for targeting  
• How user research can help you get product validation  
• How to get started with UX 
• Redesigning existing products and improving UX 

Key Links: 

• HatchWorks: https://hatchworks.com/ 

Mentioned in this episode:

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

Welcome to episode one of the Built Right podcast – a podcast series that explores how to build the right digital products the right way.

To kick off our first episode, we invited none other than HatchWorks CEO and founder Brandon Powell to set the scene. Brandon and host Matt Paige break down the different components that make a great product strategy and team – plus what not to do when building digital products.

In this episode, you’ll hear about the different product experts you’ll want on your team, the importance of building a flexible infrastructure for your product, and how to scale your product effectively.

Key Links:

• HatchWorks: https://hatchworks.com
• The Built Right podcast: https://hatchworks.com/built-right-a-podcast-about-building-the-right-digital-product/
• Connect with Brandon on LinkedIn: https://www.linkedin.com/in/brandonchristopherpowell/

Key Moments:

• The three components of the built right mindset
• Why market research is essential
• The importance of flexible infrastructure
• The three product experts you need on your team
• How to maintain a digital product the right way
• How to scale effectively
• AI and automation in digital products

Mentioned in this episode:

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

Calling all product, technology or business leaders!

Are you building a digital product? Do you want to be sure you’re building the right product the right way? Worried your time, resources and cash will go up in flames? You’ve come to the right place.

The Built Right Podcast is taking a deep dive into topics such as UX, Product Strategy, modernizing digital products in the right way and many more. It features an array of Hatchworks experts, as well as product and engineering leaders, who share their stories and give real advice to ensure your product is built right.

If you want to deconstruct those layers of successful product development and breakdown popular trends, subscribe to the Built Right podcast on your favourite platform so you never miss an episode.