Talking AI

It’s so easy to get change management wrong. Whether it’s sweeping organizational changes or tweaks to your systems and processes, leaders need to adapt and manage the challenges that come with any change. 

When bringing big changes to your team, there could be differing opinions, resistance to change, or anxiety over changes. We call these “adaptive challenges,” and it’s important that leaders know how to balance these tensions in the right way.  

In this episode of the Built Right podcast, we speak with Ebenezer Ikonne, AVP Product & Engineering at Cox Automotive, and author of the book ‘Becoming a Leader in Product Development.’ Ebenezer explores the six most important adaptive leader behaviors to adopt and why. These are the behaviors that you as a leader can adopt to encourage your team to work with you and to reassure them. 

Key Moments:  

• The challenges of managing changes in your team 
• Why leaders need to step back and gain perspective 
• How to identify adaptive challenges  
• The importance of regulating distress in your team 
• How to maintain disciplined attention on the changes 
• Why leaders should give work back to the people 
• How to make space for leadership voices in your team 

Key Links: 

• How to Become a Leader in Product Development: https://www.apress.com/us/book/9781484272978   
• YouTube: Joy at Work: https://www.youtube.com/@JoyatWork  
• Connect with Ebenezer on LinkedIn: http://linkedin.com/in/ebenezer-ikonne 
• Follow Ebenezer on Twitter: https://twitter.com/eikonne  
• Read the Kanyi Kwuo Okwu blog: https://eikonne.wordpress.com/ 

Mentioned in this episode:

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

Beta testing and usability testing are crucial elements of the product development process. We wanted to learn more about the beta testing space, so welcomed Luke Freiler, CEO of Centercode, to the Built Right podcast to talk about his journey and his insights as a CEO and Founder.  

Luke takes us back 22 years to how he first got interested in the space and eventually became the CTO and then CEO of Centercode. We hear his thoughts on agile working, AI, building a framework into the testing stage, and what his company looks for during tests.  

Key Moments: 

• How Luke began his career 
• Where Luke saw a gap in the market  
• The key differences between QA and usability testing 
• The three things Luke’s company focuses on 
• What held Centercode back in the early days 
• Why Luke loves agile development 
• Luke’s future predictions on AI  
• His reservations about AI  
• Centercode’s unique approach to sales  

Key Links: 

• Connect with Luke on LinkedIn: https://www.linkedin.com/in/freiler/ 
• Centercode: https://www.centercode.com/  

Mentioned in this episode:

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

When it comes to software, the decision to build or buy is a thing of nightmares for many. There are numerous considerations, from cost to timeframe, expertise, team capacity and scaling complexity, to name a few. But, with the right framework in place, it doesn’t have to be that scary, says Built Right host Matt Paige.  

To walk you through how to make this decision with confidence, we welcome Jerrik Arango, Principal Software Engineer at HatchWorks to the show to talk about the main factors that need to be considered. He shares the framework they have in place to help with the process and provides some great examples along the way.  

Key moments: 

• What people should be thinking about when faced with build versus buy 
• The framework they like to use at Hatchworks 
• What is your competitive differentiation? 
• How cost relates to a build vs buy situation 
• Scaling complexity 
• Maturity and commoditization 
• Why you need to consider the timeframe 
• Expertise and team capacity in the build vs buy scenario 
• Do you have the expertise to keep data secure? 
• Why you don’t want to corner yourself with your decision  

Key Links: 

• Connect with Matt on LinkedIn: https://www.linkedin.com/in/mattpaige/  
• Connect with Jerrik on LinkedIn: https://www.linkedin.com/in/jerrik-arango/ 

Mentioned in this episode:

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

Could generative AI help recruiters fill the gaps in the talent market?  

The developer community is facing a shortage of skilled workers, and the needs of the tech industry are growing. To stay ahead of the curve and remain competitive, companies must hire the best of the best. But with a shortage of talent, recruiters face a tough challenge.   

To share some perspectives on recruitment difficulties, Trent Cotton, our VP of Talent & Culture, joins this episode of the Built Right podcast. Trent explains why we’re facing such a talent shortage, what that means for businesses, and why broken HR processes are holding many companies back.  

Trent explores the growing usage of generative AI in the HR space and how that could help to patch up some of the gaps in the talent market.  

Key Moments: 

• How the talent shortage directly impacts revenue 
• The training challenges of evolving technology 
• Why the talent shortage is down to multiple factors  
• The four dysfunctions of recruiting 
• Four principles of Sprint Recruiting  
• How AI could streamline recruiting 
• How AI will impact the skills gap 
• The Horowitz perspective on AI 
• Why we need to introduce children to tech earlier 
• Why employers need to be flexible about work preferences 
• The most exciting things to come in AI 

Key Links: 

• Connect with Trent on LinkedIn: https://www.linkedin.com/in/trentcotton 
• FutHRist: https://futhrist.com/ 
• Sprint Recruiting: https://sprintrecruiting.com/ 
• Why AI Will Save the World: https://a16z.com/2023/06/06/ai-will-save-the-world/  

Mentioned in this episode:

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

Generative AI has taken the world by storm. In a short space of time, it has changed the way many people do their work. For UX and UI designers, it has the potential to change the entire design process – but how? 

In this episode of Built Right, host Matt Paige sits down with HatchWorks’ Andy Silvestri, Director of Product Design, to break down the five main ways generative AI will change the way we think about UX and UI design. 

Excited about the possibilities of Generative AI in UX/UI design? Make sure to subscribe to the Built Right podcast for more insights and discussions like these. Share your thoughts and experiences with us. Let's create, innovate, and elevate the world of design together! 

Key Moments: 

• How AI could lead to a shift from imperative to declarative design  
• Getting to proof of concept quicker 
• Why you should exercise caution when using generative AI 
• What is a design system? 
• The impact on creation and design systems  
• How generative AI could keep users engaged 
• Why you need to think about what users want above all 

Key Links: 

• Connect with Andy on LinkedIn: https://www.linkedin.com/in/andysilvestri/  
• Connect with Matt on LinkedIn: https://www.linkedin.com/in/mattpaige/  

Mentioned in this episode:

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

From the idea stage to the product-market fit, building a winning product is no easy feat. That’s why we asked Arda Bulut, Co-Founder and Chief Technology Officer at HockeyStack, to share his tips, tricks and insights.  

Arda explains how responding to customer feedback, prioritizing the right things and keeping customer ease of use front of mind allowed him to build a successful SaaS analytics and attribution platform.  

Plus, he highlights how he dealt with early setbacks and tells us one piece of advice he’d give his former self. 

Don't miss the latest episode of Built Right. Discover how focusing on customer ease of use and finding the gold in your product can drive success. Subscribe now to Built Right to catch actionable tips and strategies from experts like Arda! 

Key moments: 

• HockeyStack’s journey to product-market fit 
• How HockeyStack are able to iterate, build and deliver new features fast 
• What Arda learned while building HockeyStack 
• The benefits of listening to customer feedback 
• How to prioritize additions to your platform 
• What encouraged Arda to keep building HockeyStack despite setbacks 
• Why you should invest less in your product 
• One piece of advice Arda would give to his former self 

Key links: 

• Arda on LinkedIn: https://www.linkedin.com/in/ardabulut-627211/  
• HockeyStack: https://hockeystack.com/  
• HatchWorks: https://hatchworks.com/  
• The Built Right podcast: https://hatchworks.com/built-right-a-podcast-about-building-the-right-digital-product/  

Mentioned in this episode:

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

AI has been around for a while, simmering in the background on our devices and in wider society. But generative AI has become a hot topic of conversation following ChatGPT’s launch. 

Naturally, you may be asking, how can I use generative AI in my business? 

But a word of caution. We believe if you want to build something the right way, every decision and every tool you use needs to be carefully considered.  

In our first Built Right live webinar, we welcomed Jason Schlachter, Founder of AI Empowerment Group and Host of the We Wonder podcast, to share his methods for identifying and assessing generative AI use cases. 

Key Moments: 

• Generative AI summed up 
• How AI and bias go hand in hand 
• How to find the use cases for AI  
• Questions to help you decide on AI  
• How to prioritize and weigh up use cases  
• The importance of fluency vs. accuracy in AI 
• Defensible vs. non-defensible uses of AI 
• How to think about AI ethics  
• Why AI will replace tasks not jobs  

Key Links:  

• Connect with Jason on LinkedIn: https://www.linkedin.com/in/jason-schlachter/  
• Jason’s podcast, We Wonder: https://podcasts.apple.com/us/podcast/we-wonder-podcast/id1480737304  

Mentioned in this episode:

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

In this episode of the Built Right podcast, we look at the often overlooked and undervalued topic of quality in software development and how good process and culture are what creates the foundation for it.  

Joining us is women-in-tech career coach, Erika Chestnut, who is Head of Quality at Realtor.com. Erika has been building and leading quality teams for around 15 years. She has a wealth of knowledge to share about the foundations of good quality, why organizations that want to improve quality are often focused on the wrong thing, how you create a balance between quality and innovation and the good leading indicators in quality.  

Key moments:  

• What organizations can do to improve quality  
• The struggle to find balance between quality and innovation  
• Some of the best leading indicators in quality  
• How to help your business recognize the value and impact of process and quality 
• Erika’s thoughts on generative AI and its impact 
• An example of a company that is doing QA right  
• The one piece of advice Erika would give her younger self  

Key links:  

• Erika on LinkedIn: https://www.linkedin.com/in/erikachestnut/ 
• Erika’s website: https://www.erikachestnut.com/ 
• HatchWorks: https://hatchworks.com    
• The Built Right podcast: https://hatchworks.com/built-right-a-podcast-about-building-the-right-digital-product/   

Mentioned in this episode:

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

Have you ever wanted to tune out the noise in your email inbox?  

Most of us would love to take a break from email from time to time, but it’s easier said than done. This was a dilemma that Andy Mowat had, which led him to start Gated, a unique solution to cut through the noise to find the conversations that truly matter. 

Tune in to the latest episode of Built Right, where Andy and host Matt Paige discuss user-focused strategies and rethinking communication in the digital age. Uncover valuable insights on solving problems, iterating quickly, and maintaining a user-centric approach to product development.  

Subscribe to Built Right for more engaging conversations that will help you build the right products the right way! 

Key Moments: 

• How Andy defines strategy 
• How Gated began from a common frustration 
• Gated’s mission to change the world of communication 
• How to get people to adopt real change 
• Building products that people love  
• The importance of engaging customers  
• How to decide whether to pivot or tweak your product 
• Why companies are afraid to make the hard decisions 

Key Links: 

• Connect with Andy on LinkedIn: https://www.linkedin.com/in/amowat/  
• Gated: https://www.gated.com/  
• Customer Advocacy Playbook: https://www.linkedin.com/pulse/customer-advocacy-playbook-andy-mowat/  

Mentioned in this episode:

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.

Whether you’re right at the beginning of your career or are fully immersed in the product design world, product management is not an easy thing to get right. 

In fact, we discussed some of the top mistakes product managers make in their careers in this episode of the Built Right podcast. 

We invited Jackie Flake, Co-Founder and Head of Product & Agile Consulting Services at Option 1 Partners, to break down the most common five mistakes she sees when helping others in their careers.  

Join us as we piece together the qualities that make a great product manager, things to avoid, and why collaboration is key to everything.  

A big thanks to Jackie Flake for her invaluable insights. Inspired to upskill? Head to Product X Agile - they're offering our listeners a 30% discount on all on-demand courses. Just use the code 'HatchWorks30' at checkout. Here's the link: https://www.productxagile.com/ . 

Don't forget to subscribe to keep getting these juicy product management insights. Have thoughts on the episode? Reach out online. We can't wait to hear from you! 

Stay tuned and keep building right with us. See you next time! 

Key Moments: 

• How product managers contribute to strategy 
• Why product managers don’t need to be technical  
• Why product managers should branch out from their usual responsibilities  
• The importance of writing great user stories 
• Why communication is key for product managers  

Key Links: 

• Connect with Jackie on LinkedIn: https://www.linkedin.com/in/jackieflake/  
• Option 1 Partners: https://option1partners.com/  
• Product x Agile: https://www.productxagile.com/

Mentioned in this episode:

AI Opportunity Finder

Feeling overwhelmed by all the AI noise out there?

Talking AI - Conversations with AI experts and early adopters

Welcome to the Talking AI podcast, where we dive deep into the world of artificial intelligence with host Matt Paige. Formerly known as the Built Right podcast, Talking AI brings you insightful conversations with AI experts, founders of AI products, and industry leaders who are leveraging AI in their businesses. Whether you're an AI expert or a beginner, our episodes will help you understand how AI technology works and how early adopters are deriving value from it. New episodes drop starting August 6th.