Talk'n Shopify with Zyber - eCommerce

Talk'n Shopify with Zyber - eCommerce

By Zyber DigitalBusinessMarketing
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Talk'n Shopify with Zyber - eCommerce episodes

  • Building points-free loyalty.

    Are you looking to engage your customers without a points system? In this short episode of A Shot of Caffeine, we discuss strategies that brands can use to build points-free loyalty, create memorable experiences and retain customers.

    Listen to this episode as we explore:

    • Insight into points-free loyalty strategies.
    • How can you drive loyalty and rapport with customers without a points system
    • Advice for brands define and segment their VIP customers.

    • For more information about Zyber Digital

      Visit our website -  https://www.zyber.co.nz

      Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

      Join our exclusive Facebook insider groups

      Shopify NZ - https://www.facebook.com/groups/shopifynz/

      Shopify VIP - https://www.facebook.com/groups/shopifyvip

      Follow us on Instagram - zyberhq

      9 min
    • Why should you use a quiz?

      Let’s discuss how you can leverage a quiz across your eCommerce store. Quizzes enable merchants to enhance customer experiences on-site. Additionally, they also help brands build customer relationships by understanding their customers’ zero-party data.

      Listen to this episode of A Shot of Caffeine as we discuss:

      • How can quizzes benefit both customers and merchants?
      • Who should be using a quiz?
      • How can quizzes drive conversions?

      • Find a quiz app for you:

        Octane AI:

        https://bit.ly/3zPR1s9

        Revenue Hunt:

        https://revenuehunt.com/


        For more information about Zyber Digital

        Visit our website -  https://www.zyber.co.nz

        Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

        Join our exclusive Facebook insider groups

        Shopify NZ - https://www.facebook.com/groups/shopifynz/

        Shopify VIP - https://www.facebook.com/groups/shopifyvip

        Follow us on Instagram - zyberhq

        10 min
      • Using attributes in reviews.

        Personalisation is super powerful across your customer reviews. In this episode we discuss how brands can use zero-party data and attributes to enhance their reviews and UGC.

        91% of consumers are more likely to shop with brands that provide product recommendations that are personal to them.* Listen to this short episode of practical tips as David discusses:

        • What are attributes, and how can brands leverage these?
        • How can attributes drive personalisation and customer experience?
        • What are the true benefits for merchants using attributes?

        • Find a reviews app for you:

          Okendo

          https://bit.ly/3BT2k5H

          Smile

          https://bit.ly/3bFrs55

          Yotpo

          https://bit.ly/3Q9Jg7e


          For more information about Zyber Digital

          Visit our website -  https://www.zyber.co.nz

          Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

          Join our exclusive Facebook insider groups

          Shopify NZ - https://www.facebook.com/groups/shopifynz/

          Shopify VIP - https://www.facebook.com/groups/shopifyvip

          Follow us on Instagram - zyberhq


          *Source: Okendo

          8 min
        • Omnichannel customer service.

          Providing customer care is crucial for eCommerce merchants striving for growth. However, this doesn’t have to come at the expense of time and costs to your business. Hear from our Growth Strategist about how an omnichannel communication strategy can enhance your eCommerce business.

          Listen to this episode of A Shot of Caffeine as David shares:

          • What does it mean to use omnichannel communication in your customer service strategy?
          • What are the benefits for merchants using an omnichannel solution?
          • How to implement a unified customer service strategy.

          • For more information about Gorgias, a powerful unified helpdesk:

            https://bit.ly/3bMzmJO

            Listen to our full episode with Joel Tregoning from Gorgias about increasing automation and growing your business with Gorgias:

            https://spotifyanchor-web.app.link/e/6hwH86QBosb


            For more information about Zyber Digital

            Visit our website -  https://www.zyber.co.nz

            Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

            Join our exclusive Facebook insider groups

            Shopify NZ - https://www.facebook.com/groups/shopifynz/

            Shopify VIP - https://www.facebook.com/groups/shopifyvip

            Follow us on Instagram - zyberhq

            9 min
          • Abandoned cart flow.

            We’re back with a Shot of Caffeine to share practical tips about the most important flow you can set up in Klaviyo: the abandoned cart flow. Abandoned shopping carts account for US $18 billion in lost revenue annually. The global average: 69.75 % of carts will never make it through the check out process.*

            Listen to this short episode of practical tips as David discusses:

            • How can you use the abandoned cart flow to drive revenue?
            • Why is it one of the highest converting flows in Klaviyo?
            • What to include in your abandoned cart flow?
            • Split-testing and optimisation of emails.
            • For more information about Klaviyo, the data-driven platform for email and SMS marketing:

              https://bit.ly/3vKTSRU


              Talk’n Shopify episode with Klaviyo x Kulani Kinis podcast episode:

              Part 1: https://spotifyanchor-web.app.link/e/assoivv7isb

              Part 2: https://spotifyanchor-web.app.link/e/assoivv7isb


              For more information about Zyber Digital

              Visit our website -  https://www.zyber.co.nz

              Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

              Join our exclusive Facebook insider groups

              Shopify NZ - https://www.facebook.com/groups/shopifynz/

              Shopify VIP - https://www.facebook.com/groups/shopifyvip

              Follow us on Instagram - zyberhq


              *Source: The Future of Customer Engagement and Experience

              8 min
            • Reviews: what, why, how?

              In this succinct episode of practical tips, we discuss the importance of integrating reviews into your eCommerce store. 99% of customers read reviews before making a purchase, and if you have reviews on your site, users feel 71% more comfortable purchasing a product.*

              Listen to this short episode of practical tips as David discusses:

              • How you can leverage reviews to increase conversions.
              • The role of reviews in a buyer’s journey.
              • How to generate a lot of customer reviews.
              • Powerful reviews apps for every merchant.

              • Find a reviews app for you:

                Okendo

                https://bit.ly/3BT2k5H

                Smile

                https://bit.ly/3bFrs55

                Yotpo

                https://bit.ly/3Q9Jg7e


                For more information about Zyber Digital

                Visit our website -  https://www.zyber.co.nz

                Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

                Join our exclusive Facebook insider groups

                Shopify NZ - https://www.facebook.com/groups/shopifynz/

                Shopify VIP - https://www.facebook.com/groups/shopifyvip

                Follow us on Instagram - zyberhq


                *Source: Okendo

                8 min
              • Dealing with unengaged subscribers.

                In our first episode of a Shot of Caffeine, David shares practical tips on how to ensure you have a highly engaged customer base in Klaviyo. Unengaged subscribers cost merchants time and money.

                Listen to this short episode of practical tips as David discusses:

                • The benefits of removing unengaged subscribers.
                • A 3-step strategy to identifying unengaged subscribers.
                • Tactics to suppress customers.

                • For more information about Klaviyo, the data-driven platform for email and SMS marketing:

                  https://bit.ly/3vKTSRU


                  For more information about Zyber Digital

                  Visit our website -  https://www.zyber.co.nz

                  Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

                  Join our exclusive Facebook insider groups

                  Shopify NZ - https://www.facebook.com/groups/shopifynz/

                  Shopify VIP - https://www.facebook.com/groups/shopifyvip

                  Follow us on Instagram - zyberhq

                  10 min
                • Grow a brand with lifecycle marketing - Part 2

                  It’s our Season 4 finale!

                  How do you prepare for SMS marketing? How does it compliment email marketing? How do you engage with the right customers at the right time?

                  In this two part episode, Waldo and David are joined by Robert Gibson, Lead Partnerships APAC at Klaviyo and Alexander Babich, Founder of Kulani Kinis. Klaviyo is a unified customer platform that enables brands to turn customer transactions into long-term relationships at scale.

                  Alex and his wife started Kulani Kinis as a passion project. 8 years later they reported $21m of revenue in one financial year. The brand is a long-term user of Klaviyo, and joins 10,000+ other brands using Klaviyo’s SMS features to engage with their customers.

                  Listen to this episode as we discuss Klaviyo’s new features, and how you can leverage 2-way SMS marketing to take your customer experience to the next level.

                  If you haven’t already, check out part 1 as we look at how Klaviyo can assist with growing your database, providing better experiences across the customer lifecycles, and turning transactions into long-term customers.


                  For more information about Klaviyo, the data-driven platform for email and SMS marketing:

                  https://www.klaviyo.com/partner/signup?utm_source=0010V00002Q1zU6&utm_medium=partner


                  Kulani Kinis website: https://www.kulanikinis.com/


                  For more information about Zyber Digital

                  Visit our website -  https://www.zyber.co.nz

                  Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

                  Join our exclusive Facebook insider groups

                  Shopify NZ - https://www.facebook.com/groups/shopifynz/

                  Shopify VIP - https://www.facebook.com/groups/shopifyvip

                  Follow us on Instagram - zyberhq

                  25 min
                • Grow a brand with lifecycle marketing - Part 1

                  Unleash growth and get a 90x ROI with Klaviyo’s email marketing.

                  In this two part episode, Waldo and David were joined by Robert Gibson, Lead Partnerships APAC at Klaviyo and Alexander Babich, Founder of Kulani Kinis.

                  Marketers need to get smart about how they interact with their customers and use their data to create enhanced experiences. Klaviyo is a unified customer platform that enables this, empowering brands to turn customer transactions into long-term relationships at scale.

                  Alex and his wife started Kulani Kinis as a passion project, and 8 years later they reported $21m of revenue in one financial year. The brand is a long-term user of Klaviyo, testing its limits, and as a result they see 30-40% of their business coming through Klaviyo.

                  Watch or listen to part 1 as Robert and Alex deep dive into how Klaviyo can assist with growing your database, providing better experiences across your customer lifecycles and turn transactions into long-term customers.

                  Part 2 will be released next week as the team discuss how SMS can compliment your email marketing, and how to prepare for it.


                  For more information about Klaviyo, the data-driven platform for email and SMS marketing:

                  https://www.klaviyo.com/partner/signup?utm_source=0010V00002Q1zU6&utm_medium=partner


                  Kulani Kinis website: https://www.kulanikinis.com/


                  For more information about Zyber Digital

                  Visit our website -  https://www.zyber.co.nz

                  Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

                  Join our exclusive Facebook insider groups

                  Shopify NZ - https://www.facebook.com/groups/shopifynz/

                  Shopify VIP - https://www.facebook.com/groups/shopifyvip

                  Follow us on Instagram - zyberhq

                  39 min
                • Shopify Editions: connect to consumer (Summer ‘22)

                  Take your Shopify store to the next level with 100+ new product updates! Shopify has launched Shopify Editions: connect to consumer (Summer ‘22) which includes exciting features as the platform grows from strength to strength.

                  With B2B on Shopify, Shopify Audiences, Functions, Hydrogen and more, the latest update gives merchants a competitive edge and provides better user experiences for them and their customers with more personalisation, customisation and streamlined integrations.

                  Listen to this episode as Leo and Waldo discuss the key game changers from this update.


                  For more information about Shopify Editions Summer ‘22:

                  Merchant information: https://www.shopify.com/editions/summer2022#audiences

                  Developer information: https://www.shopify.com/editions/summer2022/dev#pixels


                  Thanks to our sponsors, Recharge and Klaviyo!

                  For more information about Recharge, the leading subscription management solution helping ecommerce merchants of all sizes launch and scale their subscription offerings:

                  https://rechargepayments.com/ecommerce/?utm_medium=partner&utm_source=zyber&utm_campaign=podcast_script

                  For more information about Klaviyo, the data-driven platform for email and SMS marketing:

                  https://www.klaviyo.com/partner/signup?utm_source=0010V00002Q1zU6&utm_medium=partner


                  For more information about Zyber Digital

                  Visit our website -  https://www.zyber.co.nz

                  Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

                  Join our exclusive Facebook insider groups

                  Shopify NZ - https://www.facebook.com/groups/shopifynz/

                  Shopify VIP - https://www.facebook.com/groups/shopifyvip

                  Follow us on Instagram - zyberhq

                  36 min

                About Talk'n Shopify with Zyber - eCommerce

                From the publisher's feed

                New Zealand's leading Shopify Plus and eCommerce agency Zyber Digital discuss all things eCommerce and succeeding online. Weekly guest speakers from global brands and industry insiders.