Talk'n Shopify with Zyber - eCommerce

NFTs and eCommerce - are they the future of selling online? It has been 18 months since we first mentioned NFTs on our podcast. It has been interesting seeing this topic evolve and all the action around it. $44.2 billion of cryptocurrency sent to smart contracts associated with NFT marketplaces, up from just $106 million in 2020, according to a report by Chainalysis.

By 2026, 25% of people will spend at least one hour a day in the metaverse for work, shopping, education, social, and entertainment, according to Gartner Inc. As brands, it’s our job to follow people’s interests and create experiences they can extract value from. When it comes to the metaverse, it’s about showing people why these experiences are meaningful and why they would want to join.

From memberships, to loyalty and smart contracts, there are a number of ways brands can create value and connect with their customers through NFTs. Listen to this week’s episode as Leo and Waldo discuss where this value lies, the opportunities for brands using NFTs, and how other brands are using them.

Thanks to our sponsors, Recharge and Klaviyo!

For more information about Recharge, the leading subscription management solution helping ecommerce merchants of all sizes launch and scale their subscription offerings:

https://rechargepayments.com/ecommerce/?utm_medium=partner&utm_source=zyber&utm_campaign=podcast_script

For more information about Klaviyo, the data-driven platform for email and SMS marketing:

https://www.klaviyo.com/partner/signup?utm_source=0010V00002Q1zU6&utm_medium=partner

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

With the increase of inflation around the world, combined with a staff shortage, many businesses are looking to tighten their belt when it comes to utilising their tech stack. Gorgias is a powerful tool, with a lot of functionality, so this week we discuss how merchants can use it to improve their customers’ experience while automating workload and reducing business overheads.

Gorgias is a unified help desk, enabling merchants to manage all of their customer communications in one place, including email, live chat, social channels, and reviews. We were joined by Joel Tregoning, Partnership Manager at Gorgias, who has been in the eCommerce space for the past six years to discuss how brands can leverage Gorgias to increase personalisation, integrate with marketing channels and provide another sales channel.

Listen to this episode to see how this powerful app can increase automation, reduce overheads, and grow revenue!

For more information about Gorgias, the Number 1 rated helpdesk for eCommerce merchants click here for 2 months FREE - https://gorgias.grsm.io/zyberpodcast

For more information about Recharge, the leading subscription management solution helping ecommerce merchants of all sizes launch and scale their subscription offerings:

https://rechargepayments.com/ecommerce/?utm_medium=partner&utm_source=zyber&utm_campaign=podcast_script

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

Are your eCommerce store and retail POS running synchronised? Are your business processes costing you time and money? How do you find the ideal tech stack to reach you business goals?

We were joined by Jeffrey Atizado, CEO at SMB Consultants. Zyber has a long-standing relationship with SMB Consultants, the original cloud integrator. SMB Consultants have been a platform agnostic business offering advice and implementing better processes for retail, wholesale and manufacturing businesses for over 10 years by working in between merchants and bookkeepers.

If your bookkeeper is managing different systems and stock through your eCommerce website, retail store, and buy now pay later payments, it can cost businesses time and money. Listen to this week’s episode as we discuss with Jeffrey how a cloud integrator will save time through automation, increase sales and future proof your retail business.

Thanks to our sponsors, Recharge and Klaviyo!

For more information about Recharge, the leading subscription management solution helping ecommerce merchants of all sizes launch and scale their subscription offerings:

https://rechargepayments.com/ecommerce/?utm_medium=partner&utm_source=zyber&utm_campaign=podcast_script

For more information about Klaviyo, the data-driven platform for email and SMS marketing:

https://www.klaviyo.com/partner/signup?utm_source=0010V00002Q1zU6&utm_medium=partner

Learn more about SMB Consultants or book a free discovery call - https://www.smbconsultants.com.au/

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

Merchants are faced with the ongoing challenges of both how to acquire customers, and secondly, how to retain them. Powering over 15,000 brands, Recharge offers subscription services for eCommerce merchants to help them turn one-time transactions into customer relationships.

We loved chatting to our Recharge Partnership Manager, Callie Calimlim who has a wealth of knowledge in sales and eCommerce, about how subscriptions help merchants succeed online and therefore, can change their whole business model.

Listen to this episode to see how subscriptions can increase LTV and AOV, boost customer loyalty and provide brands with customer and revenue insight.

Thanks to our sponsors, Recharge and Klaviyo!

For more information about Recharge, the leading subscription management solution helping ecommerce merchants of all sizes launch and scale their subscription offerings:

https://rechargepayments.com/ecommerce/?utm_medium=partner&utm_source=zyber&utm_campaign=podcast_script

For more information about Klaviyo, the data-driven platform for email and SMS marketing:

https://www.klaviyo.com/partner/signup?utm_source=0010V00002Q1zU6&utm_medium=partner

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

Do you keep hearing the buzz words Shopify ‘Flow’ and ‘Scripts’ and want to know more?

In this episode our Shopify experts Leo and Waldo answer it all: What they are? Who are they for? How can you leverage these to enhance your eCommerce store?

Listen to this episode to see how these features can improve your business from customer experience, risk management, discounts and more!

For more information about ReCharge, the leading subscription management solution helping ecommerce merchants of all sizes launch and scale their subscription offerings:

https://rechargepayments.com/ecommerce/?utm_medium=partner&utm_source=zyber&utm_campaign=podcast_script

For more information:

Shopify Flow: https://bit.ly/3N2Ytpg

Shopify Scripts: https://bit.ly/3abxPMs

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

Growing at scale while meeting consumer needs is a juggling act, but Fish City Hamilton is staying ahead of the curve when it comes to building a brand through their eCommerce and marketing strategy.

This week we were lucky to be joined in-person in our studio by the Fish City Hamilton team. Marketing & eCommerce Manager Josh Tweedie, and General Manager Max Christensen share their brand journey from how Fish City Hamilton has evolved from an established family business in 1992 to a growing company with three eCommerce brands.

In this episode, Max and Josh share insight into their recent cross-migration to Shopify Plus 2.0, challenges they face as a fast-growing business, and their advice for merchants.

For more information about Fish City Hamilton

Fish City Hamilton: https://www.fishcityhamilton.co.nz/

FC Boats: https://fcboats.co.nz/

Hunting and Outdoors: https://huntingandoutdoors.co.nz/

Thanks to our sponsors, ReCharge and Klaviyo:

For more information about ReCharge, the leading subscription management solution helping ecommerce merchants of all sizes launch and scale their subscription offerings:

https://rechargepayments.com/ecommerce/?utm_medium=partner&utm_source=zyber&utm_campaign=podcast_script

For more information about Klaviyo, the data-driven platform for email and SMS marketing:

https://www.klaviyo.com/partner/signup?utm_source=0010V00002Q1zU6&utm_medium=partner

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

Looking to upgrade to Shopify Plus? Or are you deciding whether to cross-migrate to Shopify or Shopify Plus? This episode is for you!

One of Shopify Plus’ biggest competitors is Shopify itself, and in this episode Leo and Waldo compare the key differences between the two.

Considering Markets, Scripts, Launchpads, Flows and more, this quick-fire episode highlights what to consider when choosing the right platform for your store. 

From your eCommerce goals to annual revenue, listen in to see how these platforms stack up.

Thanks to our sponsors, ReCharge and Klaviyo:

For more information about ReCharge, the leading subscription management solution helping ecommerce merchants of all sizes launch and scale their subscription offerings:

https://rechargepayments.com/ecommerce/?utm_medium=partner&utm_source=zyber&utm_campaign=podcast_script

For more information about Klaviyo, the data-driven platform for email and SMS marketing:

https://www.klaviyo.com/partner/signup?utm_source=0010V00002Q1zU6&utm_medium=partner

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

Every merchant hates a chargeback. Fraud rates across Shopify stores are increasing by 20% YOY. So why is fraud protection often an afterthought when it comes to managing your eCommerce store?

John Gregoriadis and Jordan Lewis, founders of Spotrisk, a new NZ-based fraud protection platform here to help give you peace of mind for your Shopify store join us this week. With a background in the technology and retail scenes, Jordan and John saw issues with in-store shoplifting and knew it was still going to pose a risk for online merchants.

Nearly 21% of Shopify stores pose a risk to their customers, and it is estimated there is $20 billion at risk in 2022. Listen to this episode to learn about who is at most risk, how you can identify fraudsters and ultimately, how to keep your Shopify store secure.

Thanks to our sponsors, ReCharge and Klaviyo:

For more information about ReCharge, the leading subscription management solution helping ecommerce merchants of all sizes launch and scale their subscription offerings:

https://rechargepayments.com/ecommerce/?utm_medium=partner&utm_source=zyber&utm_campaign=podcast_script

For more information about Klaviyo, the data-driven platform for email and SMS marketing:

https://www.klaviyo.com/partner/signup?utm_source=0010V00002Q1zU6&utm_medium=partner

For more information about Spotrisk

Website - https://bit.ly/3NNQYmP

Shopify App listing - https://apps.shopify.com/spotrisk

Facebook - https://www.facebook.com/Spotrisk

Spotrisk explainer video - https://youtu.be/SQHbRQdPl8s

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

Long term strategy = long term growth. Where do you want to be tomorrow?

Already on Shopify but looking to scale your omnichannel strategy? This episode is for you. Meet David Visser, Key Account Manager for the Growth Strategy team here at Zyber. This episode focuses on thought leadership; what do merchants need to include long after their eCommerce website is live, and when should you consider creating a long-term agency partnership?

From reviews, segmentation, and developing email marketing, David shares insider tips for merchants who are looking to take it up a notch.

Ultimately, bigger conversion rates mean bigger ROI for your business! 

Thanks to ReCharge and Gorgias for being such great sponsors.

For more information about ReCharge, the leading subscription management solution helping ecommerce merchants of all sizes launch and scale their subscription offerings.

https://rechargepayments.com/ecommerce/?utm_medium=partner&utm_source=zyber&utm_campaign=podcast_script

For more information about Gorgias, the Number 1 rated helpdesk for eCommerce merchants click here for 2 months FREE - https://gorgias.grsm.io/zyberpodcast

For more information about Zyber Digital

Growth Strategy - https://www.zyber.co.nz/services/growth-strategy/

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq

Let’s talk Instagram marketing strategies. With 500+ million active users per day and forecasts that there will be 1.1 billion users in 2022, it’s a missed opportunity if you’re not acing the Gram. More larger brands are aggressively taking that space, so how can you pivot your strategy to stand out in front of your target audience?

This week we were joined by Viv and Tash, the founders of Instagram specialist company, Ace the Gram. Ace the Gram started 7 years ago, so they’ve been in the industry for years.

In this episode, Tash and Viv share their insight on the evolution from hashtags to reels, how to organically push content forward, excelling with influencer marketing and more!

Thanks to Gorgias for being such a great sponsor.

For more information about Gorgias, the Number 1 rated helpdesk for eCommerce merchants click here for 2 months FREE - https://gorgias.grsm.io/zyberpodcast

For more information about Ace the Gram

Website - https://www.acethegram.com/

Ace the Gram podcast - https://podcasts.apple.com/nz/podcast/ace-the-gram/id1351123456

Instagram - @acethegrampodcast

For more information about Zyber Digital

Visit our website -  https://www.zyber.co.nz

Follow us on Facebook - https://www.facebook.com/zyberwebdesign/

Join our exclusive Facebook insider groups

Shopify NZ - https://www.facebook.com/groups/shopifynz/

Shopify VIP - https://www.facebook.com/groups/shopifyvip

Follow us on Instagram - zyberhq