Lean Blog Audio

#TBT: My Reflections on Dr. Deming's Notes...

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Today's post points to my guest blog post for the W. Edwards Deming Institute: Reflections on Dr. Deming's Hospital Notes - What Has Changed Since 1990? Why do the same problems that Dr. Deming experienced as a patient 30 years ago still happen so often today?
http://www.leanblog.org/audio179
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Lean Blog AudioBy Mark Graban
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