For Leslie Josel, 2002 was the worst. Not only did her cherished father pass away, not only did her husband find himself out of work, not only did she have a double-mastectomy … to top it all off, her son received an ADHD diagnosis. “Any one of those things would put you in a fetal position,” says Leslie, “but when you’re a mom or parent, there’s no such thing”
So instead of burying herself under the covers, Leslie seized the moment to be fearless (because, really, what choice did she have?). That leap of faith clearly paid off because today she proudly runs a 17-year-old business that serves a community of 75,000 people. This certainly didn’t happen because she had it all figured out.
Leslie didn’t so much decide to start an entrepreneurial venture as she did answer an organic opportunity to serve. As she learned how to help her son navigate ADHD (something that was far more challenging in those early internet days, when online information was sparse), she shared systems that worked. First with a few friends of friends, but very soon as the pioneering CEO of an entire product- and service-based ecosystem devoted to all things ADHD.
There was no business plan or safety net – which was challenging for a risk-averse woman who liked planning and perfection. But by being bold – and open – Leslie carved out a niche for herself that now serves tens of thousands of parents, students and related ADHD professions with webinars, newsletters, a national advice column and books. She provides coaching services, speaks globally and works with other companies to develop transformational products to support kids with ADHD.
Not bad for a woman who started her venture under duress, staring into a deep well of grief and overwhelm. It’s no wonder that for the last five years, Leslie has been named by Global Gurus as one of the top 20 Time Management experts in the world. There are two things that keep this trailblazer on the right track: Leaning into fear and staying ever grateful for – and mindful of – the community she has built.
Check out this dynamo’s books or visit her website: Order Out of Chaos.
Here are key takeaways from the conversation:
• The upside of not having a choice: It’s an invitation to be fearless!
• Leslie felt free to “be bold” and grow her business organically, augmenting it as she picked up new systems, tricks and ideas for her son along the way.
• The thing you’re most fearful of doing is the thing you should be doing!
• Periods of market growth (as pandemic turned out to be for Leslie’s business) are a gift, but be mindful! It’s important to take a breath and keep track of your company’s inner workings, strengths, weaknesses and market opportunities.
• The Gifts of Imperfection: Being authentic has bonded Leslie with her customers, who also feel permission to drop their facades.
• Leslie never takes Order Out of Chaos or her customers for granted, always cultivating personal connections and follow-up for support anxious parents.
Here’s a quick look into the episode:
• (03:35): Leslie shares a bit of her backstory and route to entrepreneurism, which originated 17 years ago when her son was diagnosed with ADHD and the internet (in its infancy) had little to offer. She devised creative systems herself and the word spread quickly – local parents with children who had the same diagnosis organically came her way in search of help, and a start-up business was born.
• (04:40): Within two years, Leslie had taken her burgeoning business online and began building a virtual community that has today grown to become a global network of 75,000 parents, students and related professionals in search of products, programs, workshops, webinars and coaching to support neuro-diverse children.
• (08:10): Not having a carefully mapped business plan freed Leslie up to “be bold” and discover her path over time without rushing, which was powerful.
• (11:16): Not a risk-taker by nature, Leslie had two strategies for ameliorating:
o She got certified as a coach, so had that training onboard.
o She did (and still does) continuous “gut checks” with trusted clients and colleagues to be sure that she’s “community-centric” and not “Leslie-centric.”
• (13:00): About why – and how – Leslie has sustained her business for 17 years.
o She has been steady and methodical with growth.
o Pandemic provided a platform for Leslie to offer (affordable or free) help – which frazzled parents and educators embraced wholeheartedly.
o Lesson Learned: While things were growing by leaps and bounds the past two years, infrastructure and foundational business systems frayed. As a result, Leslie and her team now set aside three days for an annual inventory.
• (19:30): Keeping your company’s mission front-and-center. Leslie doesn’t undertake any task or interaction without reaffirming her team’s commitment to serving the community.
• (22:00): By staying constantly engaged with her community and accepting feedback as to what they need and want, Leslie has come to understand that she doesn’t have to have all the answers. She no longer feels the need to be perfect. To the contrary, she’s candid about mistakes and what she doesn’t know, which in turn has enabled her base of clients to be vulnerable and imperfect as well.
• (23:57): Leslie takes nothing for granted, continuing to make personal customer interaction an ongoing priority.
• (28:30): It’s never too late to get help! ADHD support can be quick and transformational even for kids who aren’t diagnosed until later in life.
• (29:15): What sets Leslie apart? She is completely immersed and still thoroughly engaged hands-on with Order Out of Chaos, which makes her accessible, relatable and deeply comforting to her clients.
About Leslie:
Leslie Josel, an ADHD-academic and parenting coach, is an award-winning entrepreneur, having founded Order Out of Chaos – a virtual company whose mission is to help parents guide their students to success in learning and in life - when her son was first diagnosed with ADHD. She is also the creator of the award-winning Academic Planner: A Tool for Time Management®, a planner that helps students develop time management skills, and the award-winning author of 3 books including the recently published, “How to Do it Now Because it’s Not Going Away: An Expert Guide to Getting Stuff Done.” (Lerner Publishing). A respected resource on ADHD and Executive Functioning, Leslie writes the weekly “Dear ADHD Family Coach®” column for ADDitude Magazine, the premiere magazine for adults and children with ADHD, speaks to audiences all over the world and has partnered with Samsill Corp. to release a line of student organizing products.