“Three characteristics of an organization that is operating with maximal effectiveness are value, clarity, and flow."

Are you feeling the strain of growth? Struggling to maintain alignment and efficiency as your organization scales? In this episode, I sit down with Steve Pereira and Andrew Davis, authors of the groundbreaking new book, “Flow Engineering”.

Learn why traditional scaling methods focusing on rigid coordination can actually hinder progress and how flow engineering offers a solution. We delve into the challenges and paradox of scaling, the core principles of flow engineering, its five primary mapping techniques, and the leadership mindset shift required to create a culture of flow engineering.

If you’re looking to overcome misalignment and optimize performance as you scale, this episode is a must-listen!  

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Steve Pereira’s Bio
Steve Pereira has spent over two decades improving the flow of work across organizations. He’s worked through tech support, IT management, build and release engineering, and as a founding CTO for enterprise SaaS. After shifting to consulting large enterprises on value stream performance improvement, he created Flow Engineering to make value stream mapping simple, quick, and actionable. He serves as lead consultant for Visible Value Stream Consulting, as a board advisor to the Value Stream Management Consortium, Chair of the OASIS Value Stream Management Interoperability technical committee, and co-founder of the Flow Collective to bring flow-focused professionals together.

Andrew Davis’s Bio
Andrew Davis is a Salesforce DevOps specialist who’s passionate about helping teams deliver innovation, build trust, and improve their performance. After studying engineering at Virginia Tech and Johns Hopkins he became a Buddhist monk, teaching and building meditation communities for almost 15 years. Since 2014, he’s focused on the Salesforce platform as a developer, consultant, and architect. He launched Wipro’s Salesforce DevOps practice, and focuses on promoting modern development practices for Salesforce. He is the Chief Product Officer for AutoRABIT, helping people understand the importance of DevOps for scaling Salesforce implementations. He lives in San Diego with his amazing wife and very cuddly dog.

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Show notes & transcript: techleadjournal.dev/episodes/173.

“The quality is connected to the risk, and the risk is connected to the testing. If we don’t keep an eye on quality, our testing and development will drift, because we are no longer building the thing that people care about anymore."

Mark Winteringham is a quality engineer and the author of “Testing Web APIs”. In this episode, discover how holistic, risk-based testing strategies can transform your software quality. Mark explains how to prioritize our testing by understanding what users truly value and translating that into different risk-based testing strategies, such as testing API design, exploratory testing, automated testing, and acceptance test-driven design (ATDD). Mark also reveals the testing Venn diagram as our testing strategic roadmap. Finally, get a glimpse of Mark’s upcoming book “AI-Assisted Testing” and learn how AI will evolve the roles of testers and developers.  

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Mark Winteringham’s Bio
Mark Winteringham is a quality engineer, course director, and author of “AI Assisted Testing” and “Testing Web APIs”, with over 10 years of experience providing testing expertise on award-winning projects across a wide range of technology sectors. He is an advocate for modern risk-based testing practices, holistic based Automation strategies, Behaviour Driven Development and Exploratory testing techniques.

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Manning Publications is a premier publisher of technical books on computer and software development topics for both experienced developers and new learners alike. Manning prides itself on being independently owned and operated, and for paving the way for innovative initiatives, such as early access book content and protection-free PDF formats that are now industry standard.
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Show notes & transcript: techleadjournal.dev/episodes/172.

“Bureaucracy in itself is neither good nor bad. However, it often gets in the way and prevents important things you need to do. A good bureaucracy is lean, learning, and enabling."

Mark Schwartz is an Enterprise Strategist at AWS and the author of multiple books from IT Revolution. In this episode, we discuss his two latest books on the topics of bureaucracy and ethics. Mark begins by sharing his perspective on the impact of bureaucracy on digital transformation. He explains the definition of bureaucracy and why it tends to have a negative connotation. Mark describes the characteristics of a good bureaucracy and how leaders can play an important role in managing bureaucracy.

Next, Mark shares his reasons for writing about ethics in his latest book, why it is becoming more relevant in the digital world, and how leaders can make better ethical decisions in the current fast-paced business world.  

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Mark Schwartz’s Bio
Mark Schwartz is an iconoclastic CIO and a playful crafter of ideas, an inveterate purveyor of lucubratory prose. He has been an IT leader in organizations small and large, public, private, and nonprofit. As an Enterprise Strategist for Amazon Web Services, he uses his CIO experience to bring strategies to enterprises or enterprises to strategies, and bring both to the cloud. As the CIO of US Citizenship and Immigration Services, he provoked the federal government into adopting Agile and DevOps practices.

Mark speaks frequently on innovation, bureaucratic implications of DevOps, and using Agile processes in low-trust environments. With a BS in computer science from Yale, a master’s in philosophy from Yale, and an MBA from Wharton, Mark is either an expert on the business value of IT or else he just thinks about it a lot.

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Manning Publications is a premier publisher of technical books on computer and software development topics for both experienced developers and new learners alike. Manning prides itself on being independently owned and operated, and for paving the way for innovative initiatives, such as early access book content and protection-free PDF formats that are now industry standard.
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Show notes & transcript: techleadjournal.dev/episodes/171.

“Soft skills are always going to be those ladders for you to climb in your career, whereas your tech skills can turn into snakes, meaning you’ve got to start again with another skill."

Jacqui Read, author of “Communication Patterns,” joins in this episode to discuss why strong communication skills are crucial for developers and technical leaders, often surpassing the importance of merely technical expertise. We delve into four key communication areas: visual communication, multimodal communication, communicating knowledge, and communicating remotely. During the discussion, Jacqui suggests several practical patterns you can immediately implement to level up your communication skills, such as knowing your audience, the big picture comes first, and perspective-driven documentation.  

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Jacqui Read’s Bio
Jacqui Read is an internationally-recognised solution and enterprise architect, and author of Communication Patterns: A Guide for Developers and Architects. She teaches public and private workshops and speaks at international conferences on topics such as architecture practices, technical communication, and systems design. Jacqui specialises in untangling and extracting value from data and knowledge, helping businesses to determine direction in complex environments.

Her professional interests include collaborative modelling, knowledge management, Domain-Driven Design, sociotechnical architecture, and modernising enterprise architecture practices. Outside of work she enjoys gardening and strumming her ukulele while singing at the same time.

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Manning Publications is a premier publisher of technical books on computer and software development topics for both experienced developers and new learners alike. Manning prides itself on being independently owned and operated, and for paving the way for innovative initiatives, such as early access book content and protection-free PDF formats that are now industry standard.
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Show notes & transcript: techleadjournal.dev/episodes/170.

“As technology has become more and more pervasive, experience has become more and more important. And if companies don’t think of the experience, then users don’t think of the company."

Satyam Kantamneni is the CEO of UXReactor and the author of “User Experience Design”. In this episode, Satyam delves into the power of user experience design to drive business growth and value. Satyam explains why user experience design is paramount for success and reveals the common gaps that prevent companies from truly becoming user-centric. He dissects the concept of Experience Value Chain, illustrating the levels of UX (user experience), PX (product experience), and XT (experience transformation).

Satyam provides insights into how experience-driven organizations establish strong business moats and unlock incredible business values. He defines the concept of experience debt, urging organizations to prioritize a relentless pursuit of magical user experiences. Satyam also shares the PragmaticUX playbook and mindsets, providing a roadmap for organizations seeking to embark on the transformative journey towards XT.  

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Satyam Kantamneni’s Bio
Satyam is the Chief Experience Officer at UXReactor. In less than 7 years, UXReactor has become the fastest growing specialized experience design firm in the US, with a team of 50+ employees spread over three continents. Through UXReactor, Satyam demonstrated that UX can and should drive enterprise-wide innovation and business outcomes. UXReactor has enabled its clients-partners to generate hundreds of millions in additional revenue from user-centered innovation. Satyam is passionate about user-centered innovation, and he authored a book titled User Experience Playbook: A Practical to Fuel Business Growth.

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Manning Publications is a premier publisher of technical books on computer and software development topics for both experienced developers and new learners alike. Manning prides itself on being independently owned and operated, and for paving the way for innovative initiatives, such as early access book content and protection-free PDF formats that are now industry standard.
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Show notes & transcript: techleadjournal.dev/episodes/169.

“If you can outsource it and if it’s not something that makes you different, you should use a service, because you’ll always be asked to do more things than you can build that are differentiated to your organization.”

Are you ever frustrated by your software development team getting bogged down doing undifferentiated tasks, leaving less time for innovation? In this episode, Joseph Emison, co-founder and CTO of Branch Insurance and author of “Serverless as a Game Changer,” suggests how serverless technology can streamline the way we do software development.

Joe starts by explaining the existing gap between the best and average software development teams, highlighting how teams often prioritize undifferentiated tasks instead of focusing on what truly sets them apart. He challenges the conventional wisdom that code is an asset and explains why it can be a liability.

Joe breaks down the definition of serverless technology and delves into the real costs of software development. He addresses a few of the most commonly raised objections to adopting serverless: lock-in, security, and uptime. You’ll also learn the Branch development principle and how they successfully implement serverless architecture and gain many benefits from the approach.

This episode is a must-listen for any developer or engineering leader looking to gain an understanding of serverless technology and revolutionize the way we approach software development.  

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Joseph Emison’s Bio
Joe Emison is the co-founder and CTO of Branch Insurance, a B corporation and insurance carrier that makes it simple to bundle home and auto insurance. Previously, Joe founded BuildFax (acquired by Verisk), Spaceful (acquired by DMGT), and BluePrince (acquired by Harris Computer). Joe is also the author of “Serverless as a Game Changer: How to Get the Most out of the Cloud”.

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Manning Publications is a premier publisher of technical books on computer and software development topics for both experienced developers and new learners alike. Manning prides itself on being independently owned and operated, and for paving the way for innovative initiatives, such as early access book content and protection-free PDF formats that are now industry standard.
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Show notes & transcript: techleadjournal.dev/episodes/168.

“A blind spot is the gap between your intention and your impact. The more you can narrow the gap, the more you’re going to be able to be effective in your role and drive more performance."

Marisa Murray is the CEO of Leaderley and the author of “Blind Spots”. In this episode, Marisa delves into blind spots and explains why leaders must uncover them to become truly effective and great. She describes a blind spot as the gap between our intention and impact, and explains how it can be difficult for leaders to get feedback about their blind spots.

Marisa shares the 7 different blind spots from her book and dives deeper into three of them in this conversation: false assumptions, unhealthy detachments, and mismatched mindsets. Marisa also suggests how we can cultivate a culture to help us uncover our blind spots and also shares her practical tips for acknowledging positive intent.  

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Marisa Murray’s Bio
Marisa Murray P. Eng., MBA, PCC is a leadership development expert and the CEO of Leaderley International, an organization dedicated to helping executives become better leaders in today’s rapidly changing, highly complex world. Marisa leverages her over two decades of executive experience as a former Partner with Accenture and VP at Bell Canada in providing executive coaching, and leadership development services for organizations including Molson-Coors, Pratt & Whitney and Queen’s University.

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Manning Publications is a premier publisher of technical books on computer and software development topics for both experienced developers and new learners alike. Manning prides itself on being independently owned and operated, and for paving the way for innovative initiatives, such as early access book content and protection-free PDF formats that are now industry standard.
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Show notes & transcript: techleadjournal.dev/episodes/167.

“Kanban is a strategy for optimizing the flow of value to your customers by focusing on three main goals: efficiency, effectiveness, and predictability."

Colleen Johnson is the CEO of ProKanban, and in this episode, we delve into the fundamentals of Kanban and how you can use it to optimize your workflow. We start by defining Kanban and exploring its core principles. You’ll learn why work item age is the single most important aspect you should track in Kanban. Colleen then explains the concept of Service Level Expectation (SLE) and how it can improve predictability and client satisfaction. We also discuss the importance of smaller batch sizes, defining workflow policies, handling blockers, and the benefits of completing already started work items to optimize flow.

We also touch on scaling Kanban beyond an individual team and discuss why Kanban is suitable for navigating unpredictable situations like the current economic climate. Towards the end, Colleen shares Women in Kanban, a community and scholarship programme to empower women to excel in Kanban.  

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Colleen Johnson’s Bio
Colleen is the CEO of ProKanban.org, an inclusive Kanban learning community. She is also co-founder of ScatterSpoke, a proud Atlassian Ventures Portfolio company driving actionable improvements through retrospective data. She has presented and taught agile to audiences around the world. As a coach, she has worked across a range of industries with clients like Wells Fargo, eTrade, Home Depot, Tanium, Gemini, and more. Colleen helps organizations apply a systems thinking approach to aligning agile methodologies end-to-end. She has served as a board member for Agile Denver, the Agile Uprising, and chair of the Mile High Agile Conference. She is happiest in the woods, camping with her three kids and very patient husband.

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Manning Publications is a premier publisher of technical books on computer and software development topics for both experienced developers and new learners alike. Manning prides itself on being independently owned and operated, and for paving the way for innovative initiatives, such as early access book content and protection-free PDF formats that are now industry standard.
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Show notes & transcript: techleadjournal.dev/episodes/166.

“As software engineers, only a fraction of your time is spent coding. A lot of your time is spent thinking. And I’m not seeing LLMs taking that away from us anytime soon, at least, for now."

Can AI help you learn to code? Will AI take your developer job? Join me discussing these topics with Leo Porter and Daniel Zingaro, the co-authors of “Learning AI-Assisted Python Programming”.

In this episode, we discuss the impact of AI assistants on how we learn and approach programming, particularly for students and educators. We examine the shifting skillset of developers, emphasizing the importance of code reading, specification, testing, and problem decomposition over syntax and library semantics.

We also confront critical questions like the ethical implications of AI, the potential impact on developers’ job, and whether it can help lead us to a more equitable society.  

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Leo Porter’s Bio
Leo Porter is a Teaching Professor in the Computer Science and Engineering Department at UC San Diego. He is best known for his award-winning research on the impact of Peer Instruction in computing courses, the use of clicker data to predict student outcomes, and the development of the Basic Data Structures Concept Inventory. He co-wrote the first book on integrating LLMs into the instruction of programming with Daniel Zingaro, entitled “Learn AI-Assisted Python Programming: With GitHub Copilot and ChatGPT”. He also co-teaches popular Coursera and edX courses with over 500,000 enrolled learners. He is a Distinguished Member of the ACM.

Daniel Zingaro’s Bio
Dr. Daniel Zingaro is an award-winning Associate Teaching Professor of Mathematical and Computational Sciences at the University of Toronto Mississauga. He is well known for his uniquely interactive approach to teaching and internationally recognized for his expertise in active learning. He is the co-author of “Learn AI-Assisted Python Programming” (Manning Publications, 2023), author of “Algorithmic Thinking” 2/e (No Starch Press, 2024), co-author of “Start Competitive Programming!” (self-published, 2024), and author of Learn to Code by Solving Problems (No Starch Press, 2021).

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Manning Publications is a premier publisher of technical books on computer and software development topics for both experienced developers and new learners alike. Manning prides itself on being independently owned and operated, and for paving the way for innovative initiatives, such as early access book content and protection-free PDF formats that are now industry standard.
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Show notes & transcript: techleadjournal.dev/episodes/165.

“The number one result of a good lead is reduced technical debt. Seeing technical debt just melts away and then stops occurring in the future. If you are a good lead, your systems will be stable all the time.”

Are you a developer ready to step up and lead? Join us as we explore the world of lead development with Shelley Benhoff, author of “Lead Developer Career Guide”.

In this episode, Shelley sheds light on the core responsibilities of a lead developer, clarifying the distinctions between different leadership titles within the field. We discuss the must-have leadership and mentoring skills you need to transform you into an inspiring leader. Shelley defines key success metrics and provides a self-assessment checklist to gauge your readiness for this exciting role. Shelley also covers the importance of a lead developer in optimizing development processes and fostering strong collaborations with stakeholders.  

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Shelley Benhoff’s Bio
Shelley has 20+ years of experience in IT as a Business Owner, Author, Speaker, Docker Community Leader, and Sitecore Technology MVP. She has a passion for tiaras, technology, gaming, and general nerdery. She loves to learn new things as well as mentor and teach others. She teaches content creation, content marketing, leadership, communication, Docker, and Sitecore development. Shelley is currently a Co-Owner of HoffsTech, LLC, an organization that she started with her family to provide online courses and digital media production.

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Manning Publications is a premier publisher of technical books on computer and software development topics for both experienced developers and new learners alike. Manning prides itself on being independently owned and operated, and for paving the way for innovative initiatives, such as early access book content and protection-free PDF formats that are now industry standard.
Get a 45% discount for Tech Lead Journal listeners by using the code techlead45 for all products in all formats.

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Show notes & transcript: techleadjournal.dev/episodes/164.