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We all know that there’s nothing nicer than turning off the alarm, telling the boss you’re too sick to come in to work. But before you make that call, ask yourself, did a trail of tags follow you across that marathon pub crawl last night? Geotagging and location-based apps are creating digital trails around our social behavior. So, today, we’re playing ‘Tag, You’re It’ with Matt Armitage from MN8 and Kulturpop.
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Customer Relationship Management (CRM) is a delicate and integral part in any business’ success, and when done well, drives a return in the long run due to customer retention and satisfaction. Social networks are the new frontier, and the inevitable one, for providing this customer engagement, so it is crucial to a company’s staying power in those networks to implement a CRM strategy across the company’s online face. Augustin du Payrat, Business Consultant and KC Hong, Director for Genesys ASEAN talks about their initiative on Social CRM.
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The rapid growths of smartphones have made mobile devices so much more than just a device to make and receive phone calls. With instant messaging, email, social networks are just one of the many uses of smartphones. However according to a recent study by Park Associates, SMS is still the most popular use for Smarphones with 95% of users in the US paying for this service. Datuk J.L. Solomon, Executive Chairman of NGT Solutions talks about PEANUT, Malaysia’s First Mobile Security Application.
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Internet use in Malaysia is on the rise and every month more businesses, communities and people are getting online. Unfortunately, we have also become a more attractive target to cybercriminals. One of the most common cybercrimes is phishing. What is phishing? We speak to Vincent Goh, VP for RSA Security.
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The Geeks Squawk are at it again this time. With more unusual but extremely insightful news in and around the tech geek world, its a must check out!
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We all know that geeks like nothing more than a good conspiracy. It’s even more fun than unlocking secret levels in Grand Theft Auto. But in recent years the conspiracy theories have become industries with their own conventions, books, merchandise and movies. Getting to grips with all the madness and half truths is Matt Armitage from MN8 and Kulturpop
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Song Tang Yih, Vice President Asia Pacific for Palo Alto Networks talks about Exploring the Dark Side: Risks of Social Networking Applications in the Workplace
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Geolocation services is gaining traction as a cost-effective form of advertising for cash-strapped businesses. The growing appetite and take up such advertising has presented plenty of opportunities for developers and businesses all-round. On the regional front, Chalkboard has created waves in its home country Singapore and now Malaysia, as one of the premier geolocation services for retailers. Azura Rahman spoke to Saumil Nanavati, co-founder of Chalkboard.
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Stephen Forshaw, Senior Director of Corporate Communications Microsoft Asia Pacific talks about how businesses have to adapt to social media.
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Vincent Goh, VP for RSA Security talks about the Personal Data Protection Act (PDPA).
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