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Tech Talk episodes

  • Unleashing The Power of Southeast Asian Micro-SMEs With Boost

    Boost may have started out as a homegrown e-wallet in Malaysia, but today it's a regional full spectrum fintech player in Southeast Asia offering a suite of solutions within its holistic fintech ecosystem. On top of that, Boost is also venturing into digital banking space locally, alongside its consortium partner RHB Bank.

    In this edition of Tech Talk, we speak with Eric Chong, the CEO of Boost Biz, and Stefanus Warsito, the CEO of Boost Indonesia, on how Boost continues to serve the underserved communities, primarily micro-SMEs in Malaysia and Indonesia, by financially and digitally empowering them to be unstoppable.

    Both Eric and Stefanus shared their in-depth insights into the gaps in their respective markets and how Boost comes in to provide the solutions that’s designed to meet the needs of micro-SMEs. They also deep dived into the innovative digital financial services and merchant solutions offered by Boost, that will help businesses reach their full potential.

    18 min
  • Transforming Business: The Rising Impact of AI Chatbots

    Artificial Intelligence chatbots, like OpenAI's ChatGPT, are gaining significant attention for their innovative abilities in content generation and customer service. Recently, Microsoft announced its integration of the AI chatbot into their search engine, further promoting the importance of this technology.

    Chatbots are gaining traction in Asia Pacific, especially on ecommerce platforms. Predicted to grow at a CAGR of 26.5% between 2021-2027, chatbots' evolution in natural language processing will enhance their ability to answer intricate enquiries and provide comprehensive customer service.

    We hear from Simon Ma, Director & Regional Manager, ASEAN at Freshworks, who’ll be discussing how real-time chatbots can convert more customers, the benefits they bring, the transformative role of ChatGPT in enhancing customer experience, and common chatbot myths.

    23 min
  • Unleashing The Power of Southeast Asian Micro-SMEs With Boost

    Boost may have started out as a homegrown e-wallet in Malaysia, but today it's a regional full spectrum fintech player in Southeast Asia offering a suite of solutions within its holistic fintech ecosystem. On top of that, Boost is also venturing into digital banking space locally, alongside its consortium partner RHB Bank.

    In this edition of Tech Talk, we speak with Eric Chong, the CEO of Boost Biz, and Stefanus Warsito, the CEO of Boost Indonesia, on how Boost continues to serve the underserved communities, primarily micro-SMEs in Malaysia and Indonesia, by financially and digitally empowering them to be unstoppable.

    Both Eric and Stefanus shared their in-depth insights into the gaps in their respective markets and how Boost comes in to provide the solutions that’s designed to meet the needs of micro-SMEs. They also deep dived into the innovative digital financial services and merchant solutions offered by Boost, that will help businesses reach their full potential.

    See omnystudio.com/listener for privacy information.

    18 min
  • Transforming Business: The Rising Impact of AI Chatbots

    Artificial Intelligence chatbots, like OpenAI's ChatGPT, are gaining significant attention for their innovative abilities in content generation and customer service. Recently, Microsoft announced its integration of the AI chatbot into their search engine, further promoting the importance of this technology.

    Chatbots are gaining traction in Asia Pacific, especially on ecommerce platforms. Predicted to grow at a CAGR of 26.5% between 2021-2027, chatbots' evolution in natural language processing will enhance their ability to answer intricate enquiries and provide comprehensive customer service.

    We hear from Simon Ma, Director & Regional Manager, ASEAN at Freshworks, who’ll be discussing how real-time chatbots can convert more customers, the benefits they bring, the transformative role of ChatGPT in enhancing customer experience, and common chatbot myths.

    See omnystudio.com/listener for privacy information.

    23 min
  • Academic Integrity in The Time of AI

    The use of ChatGPT in education is a contentious issue, with proponents arguing that it can increase productivity and provide access to information, while opponents raise concerns about academic dishonesty and over-reliance on the technology. There are also debates around fairness and equality in education.

    Turnitin is a global leader in academic integrity solutions and has recently introduced a new technological feature that enables educators and institutions to evaluate the authenticity of their students' academic work.

    We hear from James Thorley, Regional Vice President of APAC at Turnitin.

    26 min
  • Academic Integrity in The Time of AI

    The use of ChatGPT in education is a contentious issue, with proponents arguing that it can increase productivity and provide access to information, while opponents raise concerns about academic dishonesty and over-reliance on the technology. There are also debates around fairness and equality in education.

    Turnitin is a global leader in academic integrity solutions and has recently introduced a new technological feature that enables educators and institutions to evaluate the authenticity of their students' academic work.

    We hear from James Thorley, Regional Vice President of APAC at Turnitin.

    See omnystudio.com/listener for privacy information.

    26 min
  • Redefining Work: A Chat with Robotics' Game-Changer

    HandPlus Robotics, a promising startup with its R&D centre in Malaysia, is creating a significant impact in the robotics industry.

    Having emerged successful from the Amazon Robotics Challenge and DHL Robotics Challenge, the company has deployed over 15 robots to eight clients in just two years, earning nearly $2 million in revenue. They specialise in 'dynamic picking' problems, with robots intelligent enough to navigate unstructured environments.

    As the company plans to expand into Malaysia, with support from the Malaysian Research Accelerator for Technology and Innovation (MRANTI) we hear from Albert Causo, Founder and CEO of HandPlus Robotics. He’ll be discussing the evolution and workings of robotic arms, the unique features of their robots, their business model, and the potential impact of advanced robotics in diverse fields.

    36 min

About Tech Talk

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Where would your business be in 10 years time? How about 5 years from now? Or even tomorrow? Chances are, you’re already in the age of a digital business. Tech Talk is the programme that gives you…

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