Tech Talks Daily

Everything is now digitized, and businesses are expected to be available 24/7. Unfortunately, in this digital-first world, traditional enterprise architectures have hindered businesses' ability to keep pace with changing needs and requirements. The rigid framework that governs how applications are developed, delivered, secured, and integrated limits businesses' ability to progress further into the digital era.

This rigid framework was created before the widespread adoption of the internet and the era of digitization we find ourselves in today. It defines how data should be stored, accessed, and governed, and it constrains infrastructure to aging standards. It makes assumptions about applications and their interactions, and about the nature of their users.

For CIOs and IT leaders to successfully navigate the second phase of digital transformation, they must first identify key technologies and capabilities critical to enabling businesses to progress into the third and final phase of digital transformation. To reach the third phase of transformation, businesses need a new enterprise architecture that enables them to adapt to changing needs and requirements across all key components: data, applications, infrastructure, and security.

They must also add architectural concepts to address the growing dependence on telemetry and automation that is enabling business to become truly digital. This new architecture must be a digital enterprise architecture, designed to be efficient, scalable, secure, and able to adapt to changing needs.

The digital enterprise architecture must include the ability to deliver applications in a distributed model that includes private and public clouds, data centers, and edge computing. It should also expand and scale digital operations by adopting site reliability engineering (SRE) operational practices to align technology with business outcomes.

The architecture should take advantage of AI and analytics in both IT and lines of business by reimagining data architectures and governance to adapt to the convergence of operational technology (OT) and IT. Furthermore, it should operate securely at scale by incorporating security as a key component in every aspect of the digital business and embracing app delivery as a core disciplinary domain.

Geng Lin, Executive Vice President and Chief Technology Officer at F5, joins me on today's edition of Tech Talks Daily. Listen in as we discuss all this and much more.

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Marc DeBevoise, CEO of Brightcove, joins me in today's episode of Tech Talks Daily in a discussion about the rise of the future of streaming. As a seasoned executive with a wealth of experience in the streaming industry, Marc provides an in-depth look at what is driving the evolution of the creator economy into a producer economy.

According to Marc, the rise of the producer economy is fueled by the growing number of creators and producers leveraging technology to produce high-quality content and reach new audiences. In addition, the producer economy is characterized by the democratization of content creation and distribution. For example, anyone with a smartphone and a creative idea can reach a global audience with their content.

This is a massive shift from the old entertainment industry model, where a limited number of gatekeepers controlled what content was produced and how it was distributed. Marc also shares his thoughts on the current state of the streaming wars, which are shaping up to be the biggest battle for the future of entertainment.

Marc's insights and experience in the video technology industry, along with his deep understanding of the evolution of the creator economy into the producer economy, provide us with a valuable glimpse into the future of streaming and the video technology industry. I highly recommend checking out the entire conversation with Marc DeBevoise on Tech Talks Daily.

Rackspace Technology is a leader in the cloud technology services industry, offering end-to-end solutions for customers looking to modernize their technology environments. With a focus on the entire cloud journey, from design and build to operation, Rackspace provides support and guidance to businesses of all sizes in adopting innovative technologies and building new products.

In this episode of the Tech Talks Daily Podcast, Jeff DeVerter, Chief Technology Evangelist at Rackspace, joins us to discuss the latest trends and advancements in the technology industry. With over 10 years of experience in the cloud-based services sector, Jeff offers valuable insights into the importance of cybersecurity, the difference between private and public clouds, and the technological trends across various industries.

One of the key topics we discuss is the growing concern over cybersecurity and the increasing risk of cyberattacks due to the rise of hybrid work environments. Jeff highlights the importance of cloud implementation for enhancing cybersecurity measures across all business sectors. With more and more companies relying on remote work, the need for robust cybersecurity measures has become even more critical.

We also delve into the latest tech spending trends, discussing where investments are likely to rise and fall this year. Jeff provides valuable insights into the factors driving these trends and the impact they will have on various industries. Finally, Jeff shares his thoughts on the current hiring trends in the technology industry, including the skills and experience that companies are looking for in new hires. He also provides advice for job seekers looking to break into the tech industry and grow their careers.

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Ramakant Vempati, the President and Co-founder of Wysa, joins me on the Tech Talks Daily podcast to discuss how AI revolutionizes the mental health industry. Wysa, the leading AI-guided mental health platform, delivers scientifically validated care through its emotionally intelligent conversational AI, 150+ mental resilience exercises, and expert human coaching.

Wysa has redefined accessibility in mental healthcare by providing 24/7 support to individuals facing everyday stressors or critical moments of crisis. It has already facilitated over 400 million therapeutic conversations and is growing rapidly, having raised $20 million in its Series B funding round in July 2022. With over 4.5 million users in 65 countries, Wysa is accessible through employee benefits providers, insurance providers, schools, and the mobile app.

Wysa empowers individuals to take control of their mental health and addresses issues such as anxiety, sleep problems, depression, relationship struggles, school pressure, and work stress. In addition to its direct-to-consumer care, Wysa's complete workplace solution supports organizations in improving employee wellbeing and productivity at scale.

We discuss how Wysa is leading the charge in transforming the mental health industry through its AI-guided platform and evidence-based approach. With its commitment to privacy, security, and accessibility, Wysa is making a difference in the lives of millions of individuals, and we can expect to see continued growth and impact from this innovative company.

Dave Little, MD, Clinical Informaticist and Phil Lindemann, VP of Business Intelligence and Analytics at Epic, join me on The Tech Talk Daily podcast. Epic manages electronic health records for more than 250 million patients and is now expanding clinical trials by kicking off a Life Sciences program to help speed up the development of new therapies. Providers across the world use Epic to conduct more than 100,000 active research studies with 4.7 million patients.

Today many clinical trials struggle to find the right participants - the first stage of Life Sciences will be accurately matching organizations with clinical trials suited to their patients. This will allow researchers to be able to recruit more effectively and help ensure that clinical trials benefit more representative populations.

Dave and Phil discuss the importance of companies providing data for the greater good of Americans' lives. I also learn more about how large data sets like Epics' Cosmos can provide health officials with the data needed to enact changes. This allows doctors to learn from thousands of other hospitals and support researched-health needs like adverse trends in healthcare and outbreak detection.

Nextdoor is a platform that helps you connect to your local neighborhood and build real-world connections with your neighbors, local businesses, and public services. It is a place where people can turn to receive trusted information, ask for help, get things done, and build relationships with those around them.

Emma Mondolino, the Head of Nextdoor Create, is a seasoned marketing and sales professional with extensive experience in the tech industry. Before joining Nextdoor, she worked at Pinterest in both sales and marketing and was a key member of the brand strategy team at Twitter.

In this podcast episode, Emma joins the host to discuss the trend towards localism and why this got her excited about the Nextdoor opportunity. She explains why CMOs are moving their budget from regional to hyperlocal audiences and how localism can work at scale with the help of technology.

She shares her insights into the importance of localism and how Nextdoor is helping people build strong connections within their communities. By focusing on hyperlocal audiences, Nextdoor is giving brands a new way to reach their target audience in a more meaningful and impactful way.

Whether you're a business looking to reach local customers or a resident looking to stay connected to your neighborhood, Nextdoor has something to offer. Tune into the podcast to learn more about this innovative platform and the future of localism.

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Today's guest is Sameer Kazi, President of ActiveCampaign, who is responsible for guiding the core operations and helping prepare the company for its next growth phase. We discuss how ActiveCampaign is helping businesses grow by scaling their customer experiences and data points from the Customer Experience Automation Impact Report.

I learn how communicating via one channel just won't cut it. All brands still need to be taking an omnichannel approach — 99% of those surveyed agree companies grow faster by using multiple channels beyond email marketing alone, and 93% report using their website as an engagement channel to supplement their email marketing efforts.

We also discuss how CXA + social media is the sweet spot for B2C: Nine in 10 (89%) B2C businesses using CXA also leverage social media to share information with existing and potential customers. We talk about how this omnichannel approach helps improve customer experiences by sending the right message at the time it's going to be best received by existing and potential customers.

Highly relevant communications are critical to a great customer experience: Nearly 80% of CXA users agreed that the technology helps them send highly relevant communications, leading to greater retention and customer acquisition. Customer loyalty depends on whether each buyer feels a brand is speaking directly to them and communicating with them based on their own personal wants and needs.

About Sameer

Sameer is a deeply experienced software executive and operator with global P&L and public company experience helping growth stage & mature SaaS businesses scale revenue and operations. Sameer is also co-founder and Managing Director of Operating Capital, an investment firm focused on helping operating teams at B2B SaaS companies win through capital, operating best practices and by leveraging our global talent and industry network.

Prior to ActiveCampaign, Sameer served as CEO and board member of Cheetah Digital, interim CEO and Executive Chairman at Simply Measured (acquired by Sprout Social), board member at Emarsys (acquired by SAP), and as EVP at Salesforce.com and ExactTarget (acquired by Salesforce in 2013 for $2.5B).

Contract Research Organisations (CROs) are a vital cog in the pharmaceutical industry – they provide essential support services to help companies conduct clinical research more efficiently and effectively, saving money and time. Whilst CROs traditionally largely involve data management, new technological advancements are changing how they work.

Richard Young, Vice President Vault CDMS Strategy at Veeva Systems, joins me on Tech Talks Daily to explore how study teams can now aim higher because of new technologies, as they can begin to work faster and more efficiently, and traditional CROs can use technology to help them look at data with fresh perspectives, as automation helps with the bulk of data management.

We also talk about how new technology means that there is no longer the burden of tedious administrative tasks that took up workers' time. Workers can use platforms like Veeva's to sort data efficiently, allowing them to be able to focus on important data analysis instead. In turn, this will enable better clinical data success. Employees could therefore benefit from upskilling, rather than necessarily being replaced by technology.

In this podcast episode, we dive into the world of Hedera, a distributed ledger technology that sets itself apart from its competitors with its unique governing council. Comprising of some of the biggest names in the tech and finance industries, including Google, IBM, Standard Bank, Shinhan Bank, and the London School of Economics, this governing council plays a crucial role in ensuring the network's transparency and security

We explore the benefits of this type of governance model and learn how these council members utilize Hedera's technology to bring value to their businesses and organizations. With Hedera being a member of the World Economic Forum, we also discuss their recent presence at Davos including their President and Chair Brett McDowell's attendance and speech at the main sessions.

Today's guest on Tech Talks Daily is Leemon Baird, the mastermind behind the innovative hashgraph distributed consensus algorithm and the Co-Founder and Chief Scientist at Hedera. Join us as we uncover the cutting-edge technology behind Hedera and discover its potential impact on the future of finance and technology.

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Many new technologies like AI and ChatGTP are disrupting how articles, company information, social media, and other content are created. It is also changing how it reaches and performs with audiences. So, it feels like something big is happening.

"In 2023, people-first content and SEO supremacy will make or break content success for major brands and companies," said Carlos Meza, CEO of Crowd Content. "The days of plugging in keywords to reach the top of search results are over. Instead, leaders will only drive their business towards successful goals for 2023 with optimized content that puts people first." After hearing this, I invited him on Tech Talks Daily to explore this topic.

We discuss how an understanding of marketing technology (SEO, web design) influences how audiences search for content and engage with it. We also discuss building a tech-driven content platform that can still focus on people-first / human-first intentions and serving the "why" in content creation.

About Carlos Carlos Meza serves as President & CEO of Crowd Content, a leading content creation service provider connecting talented writers and editors with businesses needing high-quality, people-first, publish-ready content at scale in a tech-driven platform experience. A master of scale himself, Meza has been leading high-growth technology companies over the last five years.

Before being appointed CEO of Crowd Content in 2021, he served as CEO of Kivuto Solutions, a SaaS Edtech company. An industry veteran, Meza brings a background in engineering and corporate finance to expand the Crowd Content footprint of global brands served. During the early part of his career, Meza spent 13 years working with multinational brands and banks that included Citibank and HSBC. He holds a bachelor's degree from the Universidad Industrial de Santander and an MBA from the University of Calgary.