Matt Hurst, Senior Director of Strategic Business Architecture at Ribbon, joins Tom Arbuthnot to discuss the significant changes occurring in telco infrastructure with AI, analytics, and automation. Matt clearly explains how Automation, Containerisation and AI work and apply in telco and also large enterprise infrastructure.

The telecommunications industry is embracing containerisation and automation to address competitive pressures, security requirements, and operational efficiency challenges. Traditional hardware deployment models are being replaced by flexible, cloud-native approaches that enable rapid scaling and automated management.

• Containerisation breaks network functions into modular components that scale dynamically based on demand
• Automation reduces manual patching, testing, and configuration whilst improving security compliance
• AI-powered chatbots guide junior engineers through complex troubleshooting using integrated documentation
• Infrastructure as code creates single source of truth for network configurations across multiple sites
• Adoption is being driven by security operations requirements and specialised skills shortages

Thanks to Ribbon, this episode’s sponsor, for their continued support.