Telecom Reseller / Technology Reseller News

Phone Design offers studio services exclusively through channel and in white label, providing telecom professionals with the opportunity to seamlessly integrate these services into their solutions.

The studio gives its partners access to a self-reliant extranet, offering streamlined management of all studio services. Additionally, partners benefit from a dedicated studio website customized in their own name and colors to provide a smooth and branded experience to their customers.

The studio's tailored solutions not only elevate brand presence but also drive market differentiation and are designed to offer an unparalleled ease of use to its partners.

Seize the opportunity to diversify your telecom solutions by adding this high-value service to your business offer.

Phone Design will be attending our Cloud Connections event next April 17th to 19th. Come and meet them for more information.

“Private cellular networks are more secure and more robust” - Stephen Kowal, CCO of Nextivity

In March, Stephen Kowal, CCO of Nextivity, appeared on the Telecom Reseller Podcast, discussing the need for private networking solutions and why relying on wi-fi is no longer sufficient. In this week’s follow-up episode, Stephen explains the need for private cellular networks, and their impact on industries including healthcare, manufacturing, schools, warehousing, and distribution. Stephen also gave an overview of Industry 4.0 for the enterprise, hashtag#CBRS (Citizens Band Radio Service), and the three tiers of hashtag#CBRS, and highlighted hashtag#HARMONY Private Network as a Service (hashtag#Naas), @Nexitvity’s private networking service.

About Nextivity

Nextivity, Inc. makes the world’s most intelligent, powerful, and easy-to-use cellular, public safety, and private networking coverage solutions that advance connectivity and allow people and businesses to achieve their most ambitious goals. Nextivity solutions include the popular CEL-FI products, which are powered by the proprietary IntelliBoost chip. IntelliBoost uses digital signal-processing to enhance cellular performance in real-time and deliver unbeatable coverage for organizations, homes, and vehicles in over 100 countries. All Nextivity solutions are unconditionally network-safe and used by over 200 mobile network operators globally. Nextivity is headquartered in San Diego, CA, USA. Visit us at nextivityinc.com and follow us on LinkedIn.

The venerable Session Border Controller is the workhorse for many organization’s communications needs. According to Alan Percy of TelcoBridges, the SBC is something people want as a Service. “They were coming to us for professional services packages. And then the other situation was we actually had some customers come to us and say, ‘You know, the people that had set this up and were using it, have left my company, and I don't have the resources, and I really would rather have this hosted and managed instead of me trying to relearn all this and hire somebody and have to go through training again and all that on the software’.”

In this podcast, Alan gives us a look at how TelcoBridges is changing up the SBC space with their new ProSBC as a Service.

Register https://www.cloudcommunications.com/events/cloud-connections-2024

Visit cloudcommunications.com

Visit https://telcobridges.com/

William Rubio, CallTower, Speaking at Cloud Connections 2024

“We were one of the first to actually do voice within Microsoft back in the days of Link and even Skype,” says William Rubio of CallTower. In this brief podcast Rubio discusses how his organization was one of the pioneering firms in doing Operator Connect on Microsoft Teams going back to September of 2021, along the way of trajectory of mastering how to make Microsoft Teams deliver on its full potential. Rubio will be speaking on, “Mastering the Microsoft Matrix” at the upcoming Cloud Connections event. Rubio reminds us that his talk will be part of a tradition at the Cloud Communications Alliance of cloud communications companies helping each other learn, peer to peer, sometimes, competitors, sometimes partners, building on a shared wealth of learning.

“I think when you really look at working and navigating within Microsoft and understanding the value add that you can bring to your customers, it's exciting. We have a lot of expertise there and we still learn every day something new that we just didn't know. And it's really it keeps me up at night at the same time. It's exciting.”

Visit www.calltower.com

Michael Quinn will be speaking at Cloud Connections 2024

“The metrics have changed for valuing your business,” says Michael Quinn, the founding partner at Q Advisors and founding member of the Cloud Communications Alliance, CCA. “That means that your strategic exit has to change and how you think about it and the types of services that you deliver to your customers has to change as well because you're being valued on different things than you were five or six years ago.”

Michael has not only witnessed but has actively participated in the rise of the cloud communications community, from a small collection of ten-million-dollar annual revenue companies to a group of one hundred-million-dollar companies. Along the way, technology, the role of technology giants such as Microsoft, and changing macro-economic conditions, such as a higher interest rate environment, have changed the way a company can grow, merge, or acquire other companies. In this short podcast, we catch a glimpse of the talk Michael will offer on this new landscape at Cloud Connections 2024.

“You're not going to want to miss the new cartoons that we're rolling out in our presentation,” adds Michael.

Show Registration https://www.cloudcommunications.com/events/cloud-connections-2024

Cloud Communications Alliance https://www.cloudcommunications.com/

Q Advisors https://www.qllc.com/

“Thanks to some specialized equipment that we deploy, our customers were not affected,” says Chris Baird of OptConnect. OptConnect is a premier provider of IoT connectivity solutions, serving diverse sectors, including ATMs, vending machines, smart safes, digital signage, security assets, and irrigation systems. In this podcast we learn about a special dual carrier device and an on-board autonomous agent, that together, enabled OptConnect customers to be seamlessly connected to another carrier, automatically.

Chris Baird

OptConnect is focused on helping customers design, deploy, and manage their IoT initiatives. The company continues to innovate and simplify connectivity for its customers. In the Internet of Things, without a reliable internet connection, your “thing” breaks and your business suffers. No matter what you are trying to connect, OptConnect has the right hardware bundled together with all the services and support to give you the best connectivity possible with the industry’s best customer service. With the strategic acquisition of Premier Wireless Solutions (PWS) in 2021 and the recent addition of M2MDataGlobal in 2024, OptConnect has solidified its global presence and commitment to delivering cutting-edge wireless connectivity solutions.

Visit https://optconnect.com/

A new way for agents to succeed in the complex Cisco market

“ScanSource is a Cisco distributor, but most agents find working with the Cisco normal model very difficult and frankly very expensive,” says Mike Baur, CEO of ScanSource. “We partner with Cisco to put together a special program for agents to allow them to find opportunities for Cisco products and services and then work as a sales agent with ScanSource backing them up.”

In this very brief reel, Baur tells us a little more about this program that would enable agents to go deeper in the Cisco market, leveraging ScanSource resources. “The idea is how can we enable agents to add devices to their portfolio because at the end of day the end user is asking for a total solution, hardware, software, and services. And we think we can provide an answer to make it a lot easier.”

Visit scansource.com

“Welo is a great adjunct platform for channeling,” says Chance Myers. “It is a very simple holistic collaboration platform. It allows channel partners, resellers, MSPs to have a platform that is a plug and play. It's very simple, there's no programming, there's no learning curve whatsoever and it can lay on top of the current platforms that you're offering right now, and it allows you the opportunity to white label a unique differentiator that helps you with customer retention and initial sales instead of coming in with a platform with just a price.”

Myers outlines how Welo might be the different sort of thing a channel might be looking for: situational awareness. Those are two words we don’t see often used together.  In a virtualized organization, with widespread hybrid work and a distributed workforce, Welo promises to duplicate some of the “visual cues” we would have in a shared physical office.

“We bring you a true white label solution that allows you, or to help you, own the customer at the end of the day. Because that's your goal, is to own the customer.”

Visit www.welo.space

“Technology is constantly changing and our business expertise in the industry really entails market development funds that we offer our solution providers, technical engineering expertise, our account management expertise and of course our operations,” says Rick Chapes, AVP of Sales for AT&T Partner Exchange (APEX). Chapes explains, “AT &T Partner Exchange is a resale channel of AT &T's indirect partner solutions organization. What we do is we offer our fiber and wireless connectivity services to resellers in the market, or commonly referred to as aggregators, and they take our fixed wireless and mobility services, and they bundle it into their value proposition in the market, and then resell it to their end -user customers.”

“What makes it different for me is the customized, the bespoke service of it. Our customers can really buy internet connectivity 5G just about anywhere, but it's the customization, the attention to detail that really sets the Apex program apart from some others in the marketplace,” says Max Joseph, Sales and Business Development at AT&T, who joins Chapes on the podcast.   “Our differentiation in the market is that we have portals that our solution providers can utilize, so it's all about speed and simplicity when our solution providers are going to market with our fiber and wireless services.”

Visit https://www.business.att.com/industries/partner-solutions/att-partner-exchange.html

“We meet our channel partners where they are in terms of their journey and their capability around wireless services package. And you can use this as a turnkey, or you can use pieces and parts that fit very nicely into your portfolio capabilities,” says Evan Tomlin is chief Technology Officer for Hyperion Partners (hyperionpartners.net). “We tend to really focus on fixed wireless, which is just a fancy sounding name for using 5G as your primary internet connection. And depending on, again, what kind of channel partner you are, we have tailored programs that go from Hyperion doing everything on our partners we have, literally product, services, maintenance, warranty, technology in terms of commerce and procurement, everything, or we can thread in pieces and parts of those solutions depending on where our partner specializes.”

In this Channel Partners podcast we learn more about Hyperion Partners, their different approach that opens an onramp to a wide range of channel companies to play and win in the mobility market, and about some of the programs Hyperion has curated for the channel community. We also learn about their new Light NOC program targeting the agent community. “We are a full-service provider in the space. And we're highly adaptable to the needs of our partners.”

Visit www.hyperionpartners.net