Telecom Reseller / Technology Reseller News

“This is the classic win, win,” says Dr. Mike Flaxman of HEAVY.AI who notes doing things like sending out a signal that’s not being used is an example of how a telco can burn power, that can be curbed without impacting customer outcomes. In this podcast, Flaxman discusses the challenges telcos face balancing consistent quality coverage to their consumers with the energy consumption demand from antennas and network with the impact of carbon emissions from these if not done strategically. As businesses are looking to reduce their carbon footprint, strategies like Dr. Flaxman discusses will continue to remain at the forefront of business initiatives.

HEAVY.AI provides advanced analytics that empower businesses and the government to visualize high-value opportunities and risks hidden in their big location and time data. HEAVY.AI supports high-impact decisions in previously unimaginable timelines by harnessing the massive parallelism of modern GPU and CPU hardware. The analytics technology unifies today’s exploding data volumes from multiple sources for a better immersive, real-time, interactive visual experience. It is available in the cloud and on premises. HEAVY.AI originated from research at Harvard and MIT Computer Science and Artificial Intelligence Laboratory (CSAIL) and is funded by GV, In-Q-Tel, New Enterprise Associates (NEA), NVIDIA, Tiger Global Management, Vanedge Capital and Verizon Ventures. The company is headquartered in San Francisco. Learn more at HEAVY.AI.

Crestron Announces AirMedia Connect Adaptor with One-Touch Wireless Collaboration for Microsoft Teams

It’s the now familiar and shared experience of our times: the meeting room fumble. People assemble, and it’s time to make things and services that were not exactly born to work together, to work together. The AirMedia Connect Adaptor works with various platforms for added flexibility, but the Microsoft Teams software variation adds even more convenience for organizations that have chosen a standard meeting platform. With the press of a button, users can instantly join virtual meeting participants using their device of choice while taking advantage of the high-quality audio and video in-room peripherals. When used for wireless presentation, the AirMedia Connect Adaptor allows for content transmission in up to 4K/30p, so users never have to worry that their image or video quality will suffer. Even more, all content transmitted utilizes encryption, so guests won’t have to worry about using new networks, and hosts won’t have to worry about unwanted intrusions. In this podcast, Sam Kennedy Senior Director, Product Marketing at Crestron walks us through the product and the announcement. The product is shipping and is available from Crestron dealers.

Read the press release

Visit crestron.com

Why Brands Must Nurture Relationships with Customers Through Reliable Technological Connectivity

Economist Joseph Schumpeter once observed that mass production means production for the masses. Picture a huge number of undifferentiated commodities, all produced with maximum quantity in mind. Accordingly, the economic culture that grew up around the first draft of consumer culture was just as impersonal: generic pitches to generic audiences buying generic products. In this podcast Evgeniya Pikina of Mitto urges organizations of every size to rethink their approach and rethink their methods. Brands that humanize themselves and engage customers with personalized, reliable, secure, and consistent two-way technological communications will come out on top. Even as some people might be seeing AI as a tool that drains the human touch from things, Pikina discusses how there’s a dynamic between human connection and the actual technology behind modern digital connection.

“Storytelling is the oldest form of human connection,” says Pikina, adding, “We are naturally wired to connect with stories.” We learn how thoughtful deployment of the right technologies can combine the gains offered by digitization with a level of personalization that creates brand experiences, even to the level of feeling that a brand reflects one’s values. We learn how Mitto is helping their clients thread this needle.

More news on Mitto

Visit www.mitto.ch

Michelle Ritz, Product Marketing Manager, North America at Jabra discusses with TR’s Doug Green, a set of products, featured at this year’s Enterprise Connect. Ritz walks us through the products with one big theme: that Jabra can take care of the different environments, settings, verticals and special challenges that enterprises face as they turn to what they require in contemporary end points in a hybrid work environment.

Speak2 75

Jabra Speak2 75 is equipped with a custom-designed Microphone Quality Indicator that shows users if their voice is being picked up. The device is Bluetooth enabled, for mobility. With four microphones, and advanced noise cancelling technologies, the Speak 2 75 was used for this podcast in a noisy show hallway, with very good results. For Apple users, the unit comes with a built-in dongle, meaning enterprise buyers can know that the unit will be compatible across the organization. Speak2 75 is Teams ready and works with legacy and cloud platforms.

Jabra Evolve2 65 Headsets: fold-and-go design

Reflecting the challenges of hybrid work environments and the need today to often carry a device from one place to another, Michelle discusses the fold-and-go design of the Jabra Evolve2 65. “People are taking calls form different places, so they need something that’s easy to pack, that’s also comfortable,” adds Michelle, noting that the device uses light materials and is designed not to put pressure on a person’s ears. “And the best part is we’re not sacrificing features,” such as advanced noise cancellation.

Learn More:

Jabra expands the Evolve2

Jabra PanaCast first to market with Microsoft device ecosystem platform

Jabra Elite 4 – feature-packed entry earbuds

Jabra announces the next-gen professional speakerphones for hybrid life

Visit Jabra at www.jabra.com

“This show was once called VoiceConn,” says Jon Arnold, an independent research analyst providing thought leadership and go-to-market counsel with a focus on the business-level impact of disruptive communications technologies. Today, voice is an application, among many applications in a cloud-based solution. Reflecting on Enterprise Connect 2023, Arnold describes this year’s show as being all about AI. According to Arnold, AI is racing ahead with things such as conversational AI, technologies that can offer a hint of emotion and can understand intent. “This is the year of AI,” pronounces Arnold. Arnold was an active participant and speaker at this year’s conference.

Learn more about J Arnold & Associates

Monetizing the Consumption Economy

Your legacy billing system and plan might be leaving billable services behind. As an operator, this means that revenue you have already earned for services already delivered, are being left unbilled. In this podcast, OneBill’s J.K. Chelladurai discusses eight practical steps to monetize the consumption economy. The legacy economy consisted of selling a product for a fixed amount, and the customer then using that product, as little or as much as they could. Cloud economics enables the seller to offer a subscription service, but the use is often unlimited. A consumption model permits the buyer to customize their purchases to what they need and then to pay only for what was used. For operators this means a metered service and capturing revenue that might have literally not even been noticed. We learn about the steps to get there. OneBill’s approach and about a White Paper that can enable people to understand billing as an opportunity, verses an administrative task.

Read the White Paper

Learn about the White Paper

Visit OneBill www.onebillsoftware.com

“This is the first time we’ve been at this show as the combined company,” says Jennifer Adams, Product Lifecycle Marketing at HP. We hear about how this year’s booth presentation, which featured products from across the HP family, reflects an ongoing commitment to the Poly brand and to HP’s commitment to having products that meet people’s need in many different use cases.

Poly, now part of HP has announced a series of new product and partner updates at Enterprise Connect focused on improving the hybrid collaboration experience, including:

Poly Google Meet News: The Poly Studio X family of video bars are the first and only Android-based video appliances now certified for Google Meet.

Poly Microsoft Teams News & Poly Video OS version 4.0: The Poly Studio X70 video bar is the first and only large room solution now certified for Microsoft Teams. Poly Video OS 4.0 is now available on Studio X and G7500, designed to deliver the highest quality software and video experiences.

Rove 20 wireless DECT IP phone and B1 base station: Poly announces an entry-level single cell DECT handset equipped with up to 35-hour battery life designed for shift-based workers.

NuCurrent partner announcement: Poly and NuCurrent team-up to deliver future-ready tools designed for hybrid work with enhanced Qi charging capabilities.

Jennifer discusses featured products and enterprise interests.

Visit www.poly.com

Recognized CPaaS Leader Vonage Continues to Build CPaaS Drive Choices, Options

“It only takes one or two bad experiences,” says John Antanaitis, CMO, Marketing Executive at Vonage. According to Antanaitis, losing customer good will, or even possibly loosing customer business can happen just that fast. To meet that exacting challenge Vonage is rolling out very sophisticated products that allow for customization and development, without sacrificing a robust platform. In this podcast Antanaitis discusses the Vonage AI Acceleration Suite’s components: AI Studio, Proactive Connect, Meeting API and Verify API.

Vonage actively presented and participated in the show, including these presentations and panels.

Visit vonage.com

BlueJeans by Verizon reaches out to enterprise users at Enterprise Connect

Recorded at Enterprise Connect, we catch up with Zach Bosin, Vice President of Product Marketing and Communications of BlueJeans by Verizon. In this podcast, Bosin discusses three big stories for the enterprise community: interoperability with Microsoft Teams, news on BlueJeans Events, and a developer platform that will allow people to take the service even further. Bosin also mentions that the organization has rolled out a freemium service called BlueJeans Basic, which does not impose time limits. We also learn how BlueJeans has positioned itself to work well in an environment where enterprises might have several conferencing platforms that they regularly choose from.

Visit https://www.bluejeans.com/

Anand Buch, invited by David Wang in the founding of NetSapiens in 2002, is among those ‘present at the creation’ of the cloud communications market. Today, what was invented by NetSapiens, sits at the heart of Crexendo, where Buch serves as Chief Strategy Officer and Co-Founder. “There’s a ton of rapid acceleration going on,” observes Buch as Enterprise Connect was clearly looking to AI as the next chapter in the story of how people and organizations communicate. In this podcast, Buch tells us how Crexendo, providing communications, collaboration and contact center solutions for providers, remains focused on delivering CX. “Customer experience is the key,” says Buch. Crexendo has recently passed the three million user milestone and is growing faster than the market.

Visit www.crexendo.com