Telecom Reseller / Technology Reseller News

Veego enables the consumer to monitor the quality of service being provided from the service provider and all of the equipment connected to the network. Amir Kotler, CEO and Co-Founder goes into great detail on the process and provides some very interesting insights to Don Witt of The Channel Daily News, a TR publication.

Amir Kotler

Listen in as Amir covers some of the Veego technology advancements over the last year. He also addresses the current state of the ISP and MSP and how his software will have a major impact on providers in the future.  It is technology that is a must for both the provider and the user.

About: They are a cutting-edge SaaS based AI tech that classifies the apps and devices running in the home to provide real-time insights about customer quality of experience.

They perfect the internet experience in millions of homes

They enhance the quality of experience in the connected home

They utilize data to generate insights for internet operators so they can enable perfect user experiences

They connect data for connected user experiences

For more information, go to:  https://veego.io/

TorchLight has some outstanding security products that enable enterprise organizations to breathe easy during pandemic remote worker network  expansion. Bo Wheeler, Chief Revenue Officer of TorchLight speaks with Don Witt of the Channel Daily News, a TR publication, about their technology which includes Managed Security Services, Professional Security Services, and Security Hardware and Software.

Bo Wheeler

There are numerous components to each and Bo touches on a number of the key elements. The Ransomware Defense Architecture, Incident Response & Forensics and Vulnerability Management are a few that caught my attention. Listen in as Bo speaks about a company where he really enjoys working.

About: In business, cybersecurity has to do more than just keep up with your IT. It must lead.

The company designs and manages cybersecurity to defend against business risks. TorchLight is a complete security solution provider (CSSP), offering cybersecurity consulting, VAR and MSSP services. Torchlight offers managed detection and response (MDR) and ransomware detection, services providing 24/7 cyber risk management to ensure no business is left in the dark.

At TorchLight, they design, manage, and optimize cybersecurity to bring every new opportunity to light.

For more information, go to: https://torchlight.io/

To JK Chelladurai, Founder & CEO of OneBill Software, billing is much more than an administrative function. In this podcast we learn that billing can be a creative operation that can drive sales, grow revenue, improve customer-care and lower customer churn. JK says that billing should be thought of as a revenue management platform and that this platform should be doing several things that are well beyond mailing a lonely monthly statement. JK points out that a good revenue management platform provides welcome communication with the customer, improves customer loyalty by leveraging the billing point of contact as a regular way to create value for the customer and a place for the customer to remain up to date on products and services. We also learn that an old-fashioned paper invoice can be surprisingly expensive. Costs rise when we consider how much time a company’s contact center is spending on inbound calls regarding billing. Not only does a better billing platform identify new opportunities, but the platform also helps make proposals match promised and delivered services. The customer sees that what he was expecting is being delivered and that what was proposed as cost is exactly what’s being invoiced. That type of tight integration creates customer loyalty, brand integrity, lowers expensive customer complaints and opens the door to doing more. JK gives an overview of the OneBill approach, with includes real time reporting of trends and emerging issues. Good billing means growth and simply better management.

Visit www.onebillsoftware.com

Glen Brynteson, Board President of Train Our Troops spoke to Don Witt of The Channel Daily News, a TR publication, at the recent Channel Partners and discussed their operation.  Being a Marine, it was easy to recognize the great service that this 501-c3 is providing to the military community.

Glen Brynteson

They are helping train discharged military for civilian careers. Many of these careers are communications, networking, security, and logistics in nature.  They are precisely the specialties that companies across the country and around the world are searching for to add to their own companies.

Listen is as Glen describes this awesome program. Better yet, donate to their program. You cannot get more value for your dollar than giving someone a lifelong career.

Supporting Organizations

About: To honor and empower U.S. veterans, and their spouses, by providing career assessments, online and in-person training and certification, and interview preparation.

The vision of TrainOurTroops is to provide each U.S. veteran, and their spouse, with skill sets that will enable them competitive advantages in the crowded marketplace, whether they want to start a brand-new career, or simply add additional skill sets to their existing resume of experience to make themselves more valuable.

Their purpose:

To provide valuable online training and certification for the most relevant business solutions that are in-demand by organizations

To prepare each veteran for the actual job interviewing process

To provide a higher quality of life for U.S. veterans, and their spouses, by training and preparing them for higher quality positions within organizations

To raise awareness of U.S. veterans and enlist the public's aid for employment in our various campaigns

For more information, go to: https://trainourtroops.org/

Fusion Connect is a leading-edge managed service provider for SD-WAN, Unified Threat Management and secured networks while delivering connectivity and business voice to large multi-location enterprise.

Rick Ribas, speaks with Don Witt of The Channel Daily News about his new challenge and frictionless goals with FC and their large enterprise clients. It is all about the experience and at FC, account managers are assigned to large orders as they are received at the company. The account manager provides all the inside work with a company team to keep the enterprise informed and up to date while he shepherds the order through the internal and installation process providing a frictionless experience for the large enterprise consumer.

Rick Ribas

FC has a, just make it happen the correct way to maintain the customer service at the highest possible quality, – company attitude. This is a key differentiator for the company and is backed up by their new service guarantee. Listen in as this 30-year channel veteran applies his experience on his new job at Fusion Connect.

About: Fusion Connect manages, orchestrates, and secures the critical internet technology that keeps your business connected. Whether your business has multiple office locations or virtual remote teams, Fusion Connect tailors their secure cloud communication, collaboration, security, and network management platforms to meet your unique business needs. Their AI-based management systems, along with their highly skilled technicians, ensure world-class application performance under any conditions.

For more information, go to: www.fusionconnect.com or call them at 866-829-4318.

Deployments of private networks are on the rise. Earlier this month, Amazon Web Services, Inc. (AWS), announced AWS Private 5G, a new managed service that makes it easier for enterprises to set up and scale private 5G mobile networks in their facilities in days instead of months. Bejoy Pankajakshan, Chief Technology and Strategy Officer at Mavenir, offers his perspective on the AWS Private 5G announcement and the impact on 5G in this podcast. Pankajakshan discusses Mavenir’s own private 5G solutions, as well as Mavenir’s recent announcement with NVIDIA around AI technology for 5G that provides additional open software solutions for private network deployments. Pankajakshan goes on to explore the role of Open RAN, packet-core and more—as well as why Mavenir’s ability to run software on virtually any cloud, supporting “any generation” technology, is so important.

Visit www.mavenir.com

Last week, D&H announced it is expanding its peer-to-peer partner engagement community offerings, creating a comprehensive partner organization called “D&H Partnerfi.” The Partnerfi Community will receive exclusive advantages such as an enhanced “SuccessPath Premier” enablement program, D&H discounts and incentives, access to subject-matter experts and keynote panelists from the field, exclusive member pricing on D&H services, enhanced credit offerings, best practices development, leadership development, peer networking opportunities, and more. In this podcast, Jason Bystrak, D&H’s VP of Cloud and Services, joins us and tells us about the program. The program will consist of two networks: an education network comprised of partners primarily selling into the K-12 vertical, and a “Core” network comprised of a combination of D&H’s more traditional VAR and MSP partners.

“We wanted to invest in our partners and help them understand market opportunities," says Bystrak. In the podcast Bystrak outlines how D&H is moving to make the partner experience more customized and to offer partners very practical tools from enhancing their ability to market and sell, to access to credit in an industry that Bystrak describes as, “cash is king”. There will be specific help available to make it easier to transition to cloud and collaboration sales, and the program aims to help people as they sell into a business community that’s changing the way and where, work occurs. Bystrak explains how the two networks, education and a “core” network, will operate and how the core program is designed to help partners form more of a community, and increase the space where they share information and ideas. In a new year, that might be one day seen as the first year of a new communications era, Bystrak reports that D&H is investing in its partners to realize growth and opportunity.

Visit www.dandh.com.

With a portfolio of over 2,000 large enterprise accounts, Fuze is in the middle of the digitization of the corporate global world. Chris Jones, Chief Revenue Officer at Fuze describes their response to the demands placed on telecommunications and collaboration from enterprise to accommodate the realigned hybrid work force. This included expansion of the security provided.

Chris Jones

Chris goes on the tell Don Witt of the Channel Daily News, a TR publication that there has been an accelerated move to the cloud providing more flexibility and reduction cost.

Communications today needs to be integrated into the business echo system no mater what the industry. Whether one is talking about health care, manufacturing, finance or others, the communication system and collaboration technology needs to be tied to their internal operational applications. The CRM or contact center and other integrations are key to successful relationship with enterprise. Listen in as those key points are discussed.

About: At Fuze, they’re obsessed with the future of work and what is to come over the next decade. Technology is generating significant opportunities for the modern workforce and enterprises alike. Workers are demanding that the technology they use at work match what they use in their personal lives, with greater flexibility on where, when, and how they work.

That’s where Fuze fits in. They believe that when you change the way people communicate in the workplace, people can do their best work. They’re in the business to help enterprises become more productive and collaborative, no matter where their workers are based. After all, when communication and collaboration is easy, you can let work flow.

For more information, go to: https://www.fuze.com/

According to Shashi Kiran, CMO of Aryaka, new opportunities and new ideas are in the offing of 2022. In this podcast, we review two recent announcements from Aryaka. Recently, the company launched All-in-One” SD-WAN and SASE offerings for the cloud, first enterprise and hybrid workplace deployments and upped their game in their partner program. “We’ve always been this premier player for managed SD-WAN,” says Kiran. “What we have now brought about is a new Layer-3 private core, that sits in the same architecture, not like traditional telcos…”. Kiran showcases Aryaka FlexCore which allows customers to map their sites to the private core of choice, based on performance or cost considerations, as well as criticality of sites and applications. Kiran also tells us about AppAssure™, a software capability that delivers deep deterministic visibility, observability, and control to 3500+ applications. FlexCore and AppAssure are available at no additional cost to customers. Aryaka Prime EZ, Aryaka SmartConnect Pro, and Aryaka SmartConnect EZ are among the announced news offerings. We also hear about Aryaka’s new streamlined partner program. Enterprise or channel partner, this podcast offers some interesting ideas for 2022.

Visit www.aryaka.com

If there’s one giant trend in our market, it must be the migration to Teams. In this podcast we explore one big question with Micah Singer, Managing Director of TeamMate: how to succeed with Teams. Enterprise, MSP or channel, we discuss how to make Teams a successful part of the picture in the new year. Singer outlines how his company is helping people make Teams work, while holding on to the original functionality of their complex PBX, or offering their customers those same options, while integrating with Teams and going well beyond. “It seems like there’s a ton of demand,” says Singer, reflecting on seeing demand from both large and modest size organizations. “Our special sauce is that we sell through channels, so we sell through service providers and service providers each have their own take on what they want to do, what they want to sell… so that requires customization.” We learn how TeamMate helps their customers offer a differentiated brand and service by delivering very customized features and functionality to their respective Teams using customers. “We’re focused on user experience and we want service providers to have a good product to put in front of their users,” adds Singer.

Visit https://www.teammatetechnology.com/