Telecom Reseller / Technology Reseller News

Don Witt of The Channel Daily News, a TR publication, continues his discussion in Part – 2 with Colin Constable, CTO and Kevin Nickels, CPO are two of the visionary co-founders of The @ Company.

Kevin Nickels

Colin Constable

The evolving alternative internet is a direct result of the intrusions, lack of security provided and data manipulation by the industry titans. Millions of people are looking for options and they are finding them in solutions like the email solution at hey.com. Signal.org is another alternative for private, secure encrypted conversation where millions of downloads have been occurring.

If you are a programmer with an idea, you will not have to look any farther than The @ Company and the @Protocol. It is secure and encrypted and also provides great easy to use tools allowing you to program fast.

Create an app with:

Absolute privacy

Automatically privacy compliant

Control over data

Real time information

Earn money quickly

Low or no hosting costs

Network trust

No user databases

Quicker time to market

And much more!

If you have an app, port it to the @Protocol and be the first with your technology!

There are not many opportunities in life where you can really make a difference, especially on the internet, where you can earn a stable living from your efforts now and into the future. Check out The @ Company.  I think you will find it inviting with a very friendly community consisting of members from around the world.

For more information, go to:  https://atsign.com/ or https://atsign.dev/

In a time when big tech is censoring and using your data to manipulate information you search for on the internet, it is time to step back and assess what in the world is going on with the internet.

Kevin Nickels

Colin Constable

Colin Constable, CTO and Kevin Nickels, CPO are two of the visionary co-founders of The @ Company.  They speak with Don Witt of The Channel Daily News, a TR publication, and provide insight into the reasons why their technology is so timely and needed.

Traditional communication vehicles such as Facebook, Google and Twitter are not open to everyone anymore. They have been corrupted and distorted from their original concept. This provides an impetus for people to search out and find new social media platforms. This will have a numbing effect on the current players but offers the users a totally new communication platform and world.

With The @ Company, you own your own data.  So, if you let someone use it, you can automatically update it when it changes, set a time limit on its usage, or just take it back! We are moving into a new world because the old leaders have failed their customers.

At The @ Company (The At Company) they are technologists, creators, and builders with one thing in common: they love the Internet. One could go so far as to call them Internet optimists. Though they acknowledge that the Internet has deep flaws, they believe that they can extract all its goodness without sacrificing user’s privacy, time, and control over their digital identities. They’ve committed themselves to the creation of a more human Internet where privacy is a fundamental right and everyone owns their own data. Let’s say goodbye to the fear and paranoia caused by data breaches and unsolicited online surveillance. With the power of the @protocol, they’re resolving these long-standing issues with a spirit of exploration and fun.

For more information, go to:  https://atsign.com/ or https://atsign.dev/

Grains of sand that perform complicated tasks allowing 5G to increase performance and data throughput. George Holmes, Chairman and CEO of Resonant speaks with Don Witt of The Channel Daily News, a TR publication, about Resonant technology and why it is an important component of the 5G rollout. The first smart phones had about 10 filters in them while today’s smart phones have about 100.  The function of the filter is to take the wide pipe of data being received and purse them up to different routes and different parts of the smart phone. When they are working correctly, you have a cool phone with long battery life.  When not working correctly, a warm/hot phone with shorter battery life is the result.

George Holmes

There are currently at about 8.5 billion devices connected to the internet at any one point in time per day. The number will increase significantly as the 5G technology at the edge is rolled out for warehouse automation, hospital controls, restaurant controls, autonomous cars, trucks and more.  The filter is a key component. The better the filter the faster and more efficient the unit being deployed.

Resonant XBAR filters have been designed from scratch to meet the new requirements of wide bandwidth, high frequency and high-power operation. Filters from other technologies, like 4G, cannot perform to the same standards.

Listen in and find out more about why filters are so important to the 5G technology rollout.

About: Resonant (NASDAQ: RESN) is transforming the market for RF front-ends (RFFE) and disrupting the RFFE supply chain by enabling customers and partners to deliver 5G filters designed using its Infinite Synthesized Networks® (ISN®) software tools platform. ISN® allows Resonant’s customers to capitalize on the company’s robust IP portfolio and extensive services offerings. In a market that is critically constrained by limited designers, tools, and capacity, Resonant addresses these critical problems by providing customers with ever-increasing design efficiency, reduced time to market, and lower unit costs. Customers leverage Resonant’s disruptive capabilities to design cutting-edge filters and modules, while capitalizing on the added stability of a diverse supply chain through Resonant’s ISN® Foundry Program fabless ecosystem. Working with Resonant, customers enhance the connectivity of current mobile devices, while preparing for the demands of emerging 5G applications.

For more information, go to: https://www.resonant.com/

By Alan Percy, CMO @TelcoBridges

Can we stop illegal robocalls before they get into the telephone network?  The FCC says “yes, and you must do so by June 30th”

The TRACED Act was put into law in late December of 2019, adding a number of enforcement tools and regulatory mandates to help stamp out the current flood of illegal robocalls.   A critical element in the TRACED Act is the requirement for service providers to implement STIR/SHAKEN in their networks by June 30th, 2021.  Yes, just a few months from now!

Unfortunately, many smaller and rural operators are not ready for STIR/SHAKEN and thus are looking for a deferment from the FCC while they find a solution that fits their network.  In response, the FCC has mandated that operators seeking deferments must implement a solution to block illegal robocalls from originating in their networks – essentially blocking robocalls at their source.

Reading the ruling, this includes any operator that provides voice services and has access to the US telephone network.  This is interpreted to include most of the ILECs, CLECs, hosted PBX, UCaaS and CPaaS operators, along with SIP Trunking providers where calls could enter the network.

To help service providers quickly meet this requirement, TelcoBridges recently announced an integration with YouMail to create an illegal robocall blocking system for service providers, powered by AI and machine learning and can be quickly integrated into both SIP and TDM networks.

This last week, Mike Rudolph, CTO at YouMail and I spent some time with Doug Green, publisher at Telecom Reseller during a podcast session to explain how the joint solution works and the impact on service provider networks.  As Mike explains, YouMail’s sensor network of clients collects data from millions of telephone calls, using AI and machine learning to distill down a database of suspected spam callers.  TelcoBridges’ ProSBC integration with YouMail leverages this database in real-time to examine each call, allowing redirection or termination of suspected spammer calls.

You can listen in here.  We also have a joint webinar planned for March 23rd, 2021 - more information and registration is here.

Implementing a robocall mitigation solution today helps service providers buy time while they work toward their implementation of STIR/SHAKEN.

Delivers highest QoS, Security

Snom, long known for its compatibility, high aesthetics, and robust design, has been tackling WFH challenges. In this podcast Ian Mitchell, Commercial Phones Product Manager, and Simon Bradbrook, Sales Engineer at Snom discuss how Snom is approaching the needs of workers, now in WFH situations, that might include having to run a mini classroom while attending a business meeting, at the same time. A big part of the answer includes using DECT to provide a dedicated channel for wireless traffic, enabling users to gain mobility throughout their homes without degradation of service. We also learn how Snom is tacking the security issues involved as well. We hear about use cases in and outside of the home, including the very challenging environment of a hospital. Snom’s products remain highly compatible with on-prem and off-prem, edge and networks that comprise many enterprises today.

Visit www.snom.com

SMS is the most effective digital channel say 80% of marketers in Mitto sponsored survey

Mitto recently commissioned a benchmark report on the state of customer engagement in digital marketing and discovered that nearly 80% of marketers choose SMS as the most effective digital channel. Mitto is a leading provider of global, omnichannel communications solutions, supporting business growth with advanced customer engagement technology and messaging enablement. In this podcast, Milorad Mitrovic, VP Global Enterprise Sales discusses the results of the survey and which of the findings he found most surprising. We discuss two recent product launches from Mitto, Conversations and Google Business Messaging, and how they are helping create meaningful engagements between businesses and their users in a post-covid, contactless world. Listen in for illuminating insights on CPaaS and how Mitto grew from a wholesale A2P aggregator to a major player in the enterprise business messaging space.

Please visit www.mitto.ch

Many resellers and VARs set up their own brands, so when bringing on new technology, branding becomes an essential issue.  For Ooma, branding comes in a couple flavors. Dave Beagle, Head of Channels for Ooma Business speaks with Don Witt of The Channel Daily News, a TR publication, about how they are very adaptable to the branding issue.

David Beagle

The White label program is one where Ooma performs the billing and the taxation along with the support. The Grey label program allows the reseller to perform his own billing and taxation along with the level 1 support. There are also some resellers that will give the customer a choice between several vendor brand options providing them the maximum flexibility possible.

Support is the next channel issue on the resellers mind when looking at a new vendor. Ooma provides high-tech support with white glove service. Tier level 1, 2 & 3 are provided from U.S. based locations around the country. The partner can choose their support level based on their company needs. Support is provided offshore for international resellers and for the U. S. in rare overflow situations.

Support is not just technical, it includes sales support, dedicated channel managers, sales team, project management, and more allowing resellers to address straight forward implementations along with those that are more complex which may need more Ooma resources.

Ooma is dedicated to empowering customers to connect in smarter ways. Ooma creates powerful connected experiences for businesses and consumers which it delivers from its smart cloud-based software as a service (SaaS) platform. Ooma’s business and consumer phone service solutions are each ranked #1 by customers in third party surveys.

For more information, go to: https://partner.ooma.com

Recently,  TelcoBridges, a leading designer and manufacturer of carrier-grade virtual session border controller software and Tmedia VoIP gateways, announced an Integration Partnership with YouMail that enables ProSBC customers to block illegal robocallers “on the fly.” The combination of ProSBC and YouMail is aimed at the U.S. In this podcast, TelcoBridge’s Alan Percy and YouMail’s CTO, Mike Rudolph walk us through this approach to an urgent issue. According to Rudolph, some people are experiencing where most of their calls are robocalls, and this heightened level of spam is now interfering with legitimate call traffic. TelcoBridges’ ProSBC is a scalable virtual session border controller, used to protect and manage traffic on service provider and enterprise networks. With the YouMail Integration, ProSBC can detect and redirect suspicious callers and document abuse – helping providers meet the FCC mandate for mitigation.

Visit www.telecobridges.com and www.youmail.com

Greg Zweig, Director of Solutions Marketing at Ribbon Communications provides great insight into the trends established during 2020 including Over-The-Top services, Call Centers, UCaaS and CCaaS.

Those trends will drive a need for solutions in the future which include a robust SBC. While the SBC provides a cohesive element to the local and cloud-based communication services, it also provides security with real time encryption packet inspection and more.

Greg Zweig

Today’s SBC needs to monitor the data activity and make sure that no intrusion is made from unauthorized access. Since Voice and Data are now totally integrated on the same network, the voice traffic needs to be protected as much as the data traffic.

2020 has accelerated many changes which are currently taking place. Along with the migration of the PBX to the cloud, dial tone and the SBC are moving there as well. The SBC’s security function is moving to the cloud to protect the virtual enterprise network. Listen in to hear more about the Ribbon SBC’s future.

Ribbon's family of next-generation session border controllers (SBCs) provide robust security, simplified interoperability, advanced session management, and carrier-grade reliability for fixed, mobile, cable, and wholesale service providers. Ribbon's SBCs offer powerful deployment flexibility that meets or exceeds the demanding levels of security and service quality for applications such as SIP trunking (including Microsoft Teams Direct Routing), Unified Communications, Network-Network Interconnection, VoLTE, VoWiFi, and RCS. Ribbon SBCs deliver network security, routing and policy management, overload controls, SIP normalization along with IPv4-IPv6 interworking, and robust media transcoding. They also deliver support for STIR (Secure Telephone Identity Revisited) and SHAKEN (Signature-based Handling of Asserted information using toKENs) standards for caller authentication.

For more information, go to: https://ribboncommunications.com/products/service-provider-products/cloud-and-edge/session-border-controllers-service-providers

or https://ribboncommunications.com/

COVID-19 has had a dramatic impact on many companies – both positive and negative. Since Ooma was initially an end user focused business, it was a natural to extend their expertise to the channel side of the business during the pandemic. Dave Beagle, Head of Channels, at Ooma, talks to Don Witt of The Channel Daily News, a TR publication, about their success assisting their reseller channel with the demands of business’s work-from-anywhere employee’s needs.

David Beagle

Dave continues the discussion about partnering.  It is a big decision for resellers to make. Ultimately, it boils down to the business and the portfolio. Ooma has a lot of special characteristics that allow it to be very flexible.

Unlike many companies that have set programs and procedures, Ooma prides themselves on their adaptability to the reseller and the customer needs. They work with resellers and their customers needs all the time to configure the exact system required to meet the customer needs.

For businesses, Ooma Office phone service enables small businesses to sound and act like a big business, with powerful features including desktop and mobile apps so users can work from anywhere. Ooma Enterprise phone service provides larger businesses with a complete unified communications as a service (UCaaS) solution that can be customized to meet the individual needs of complex organizations. Ooma Connect delivers innovative fixed wireless internet to businesses, for both back-up and primary use.

For more information, go to: https://partner.ooma.com