Telecom Reseller / Technology Reseller News

At some point, the unpredictable will happen, and your network will go down. What then? Before it happens, talk to Opengear and get set up with their remote network access. Bryan Keeper, Director of Channel Sales – Americas, speaks to Don Witt of The Channel Daily News, a TR publication about how their technology is installed in:

Datacenters

Remote locations

Co-locations

Bryan Keepers

They provide an alternate path to a console when the primary access method is lost. Pandemic or not, this is great technology that allows a remote reboot without requiring anyone onsite. This is a natural add on to the product portfolio for those that sell routers, switches, PDUs or firewalls.

Opengear is looking for resellers that focus on security, infrastructure, Data Centers or SD-WAN to deliver the remote alternate access capability to their clients.

Opengear helps you to manage, monitor and remediate your network remotely, even when the primary network is down, or the production network is too congested to respond. Their network resilience platform provides an independent management network, giving you secure access to provision, configure and troubleshoot critical IT infrastructure without sending someone to site – minimizing downtime, protecting SLAs, and saving you money.

Innovations include the NetOps Console Server, the only appliance that combines Out-of-Band management and Network Automation in a single unit, using open architecture tools.

Digi International acquired Opengear in 2019, bringing together two companies with a deep commitment to providing the best products, software and services that meet the demands of mission-critical networks. Both companies will continue to build and support strong customer relationships.

For more information, go to: https://opengear.com/  or

Event Name: Canadian Channel Partners 2021 Conference

Date: February 23 & 24, 2020

Location: Virtual Event

Website: https://canadianchannelpartners.com/

Image: Image link

Video: https://www.youtube.com/watch?v=JZjv3KDwcSQ&t=8s

Company customized offering for Canadian market and needs

SkySwitch has launched into Canada, bringing with it proven solutions while offering more Canadian centric architecture, billing calibrated to Canada’s regulatory system, dedicated Canadian sales & business resources, bi-Lingual Technical Support, and a 2021 data center expansion into Toronto and Vancouver. In this podcast, Kevin Langford, Canadian Channel Manager for SkySwitch discusses how SkySwitch is dedicated to serving Canada MSP’s, Interconnect and VAR’s. Langford describes SkySwitch’s rise from its 2011 beginnings to becoming a best of breed integrator of UCaaS technologies with over 600 partners in North America. The firm is now owned by BCM One. Langford, who’s personal background includes successes on both sides of the channel/customer aisle, makes the case for SkySwitch and the way the company differentiates its services but for channel and customer alike.  The company offers white label options.

We also discuss the upcoming Canadian Channel Partner Conference 2021. The event will be a two day event filled with sessions on timely, critical topics for the whole channel.

Visit https://2021.canadianchannelpartners.com/

Learn more at skyswitch.ca

From the birth of the channel partner market, the organization of commissions and earnings have sat at the center most serious conversations in the industry. TBI’s new regional vice president, Marco Sanchez, says it’s time for everyone to look beyond commissions. Technology, the selling of it, and the mastering of it so that one can sell solutions crafted for customer need, is now center stage. Channel program success relies on building strong relationships with partners, that starts with a help-first mentality and avoids the urge to focus on sales. Channel managers can ensure the best possible partner experience when they are driven by the desire to better understand the needs of partners and their customers. In this podcast, Sanchez discusses how North America’s largest privately held Master Agent, focuses on driving profitable growth for TBI’s large community of partners by leveraging the company’s extensive resources and their strong network of providers. Sanchez works closely with partners nationwide in strategizing and developing their business. In this podcast, he discusses how he has embraced a hyper-focused partner approach in 2021 and shares his predictions for the channel industry this year.

Visit www.TBIcom.com to learn more.

Marco Sanchez

Earlier this month, BroadSource announced that BroadSource and IPSI are working together to deliver PCI-DSS compliant solutions for all agents, including those at-home during the COVID-19 pandemic. BroadSource and IPSI have worked together since 2017 to deliver Voice Self-Service and Agent Assisted payment applications requiring PCI-DSS compliance through DTMF clamping. In this special podcast for TR Publications and the Cloud Communications Alliance, Jason Thals of BroadSource walks us through the heightened risk of a breach from WFO and how BroadSource is working to address that challenge. We learn about the risks, the regulatory issues, consequences, and the remedies BroadSource offers. Indeed, the challenge could represent a significant opportunity to help customers become secure and help partners to sell a vital service.

Watch the video:  https://www.youtube.com/watch?v=h9gyMrrMNZs

Read the press release:  https://www.broadsource.com.au/press-releases/broadsource-secure-payments/

Listen to the podcast, below

The COVID-19 pandemic crisis for business continues for the foreseeable future of 2021. This event has actually strengthened the positioning of Poly. Brian Phillips, Director of Product Marketing at Poly, discusses with Don Witt of The Channel Daily News, a TR publication, how Poly has been able to respond to the demands of their channel, business and their employees.

Brian Phillips

Currently, Poly is planning on the return to the new normal which includes a workforce where Gartner reports by 2024, 600 million will work at least one day a week from home and 200 million will work from home all the time. IT will have to provide solutions for all of the various situations involved in the business including: In office, Home, Traveler, Remote sales, etc.  Presenting an equality for all conference will be challenging unless you have a quality solution that has been integrated for those situations which reflects the persona of the individual using the technology.

Remember, the entire conference call experience for participants is based on the weakest technology link in the call. Get your complete quality company solution from Poly.

About: Poly is a trailblazer in solving the dilemma of work from anywhere - creating equity between those in the room and those who aren’t.  Whether in an office setting, a remote hub, or your home office, they’ve got you covered.  Poly outfits your office space and your personal space - even those in outer space - with the gear you need to look and sound your best.

After all, 90% of Fortune 500 companies rely on their products and services, to the tune of $2 billion in annual revenue. That'll definitely get one to the moon and back a few times.

So, if you're a free thinker, a can-doer, a "failure-is-not-an-option" kind of company, you should definitely talk to them. No matter what planet you're from.

For more information, go to: https://www.poly.com/us/en/company or

Event Name: Canadian Channel Partners 2021 Conference

Date: February 23 & 24, 2020

Location: Virtual Event

Website: https://canadianchannelpartners.com/

Image: Image link

Video: https://www.youtube.com/watch?v=JZjv3KDwcSQ&t=8s

In January 2021, Intrusion announced general availability of their new Shield network security product. Jack Blount, CEO of Intrusion describes to Don Witt of The Channel Daily News, a TR publication what is an extraordinary technology and that has some amazing features.

First, install the software and it will self-configure to your network and be operational in 2 minutes! It will kill an average of one million business network attacks every month.

Jack Blount

Second, while it may be new technology it is AI based and literally has developed its security knowledge resulting from a data base that has been recording internet traffic for the last 27 years.  This allows the software to detect the 8.5 Billion devices on the internet at any one time as well as the 3.4 billion malware sites that are operating. The database has enabled the Intrusion Shield software to develop thousands of characteristics that are watched for from bad actors.

If you are a reseller or own a business – you must listen to this podcast and see Jack Blount at the Canadian Channel Partners Conference.

INTRUSION Shield™ is the newest Internet protection solution for all businesses: small, medium and large enterprises. INTRUSION Shield’s primary role is to identify and kill all dangerous and harmful traffic. Shield does this using a unique, patented process flow technology which analyzes all network traffic - incoming and outgoing - to keep your business safe.

For more information, go to: https://www.intrusion.com/

Event Name: Canadian Channel Partners 2021 Conference

Date: February 23 & 24, 2020

Location: Virtual Event

Website: https://canadianchannelpartners.com/

Image: Image link

Video: https://www.youtube.com/watch?v=JZjv3KDwcSQ&t=8s

iPhone's selling higher than retail price on secondary markets? What is device triage and how are new innovations helping improve phone condition standards? Join Sean Cleland, Vice President of Mobile for B-Stock, and learn how B-Stock's data helps both buyers and sellers maximize their average sales price. Sean shares insights into how consumer promotional pricing affects secondary markets, how sellers can learn from historical data to maximize their returns, and buyers can ensure they are maximizing their margins for reselling.

Visit https://bstock.com/

David Span, CMO of AlefEdge, discusses the 5G Edge paradigm and how developers can take advantage of the 5G Edge API to create applications and enhance their everyday work environment, whether that be in home or at the office. EdgeNet, a compute and delivery network, provides low-latency, high-bandwidth, and zero-trust security that can be set up in minutes at a low-cost of ownership. Listen in to discover why there is no 5G without the Edge, but the Edge does not require 5G.

Visit: https://alefedge.com/

David Span

VoIP service includes three basic components: VoIP Voice service, Texting and APIs. The first one is essential to the product. SMS texting is currently being added by many carriers. However, there is one that is not always deployed – the VoIP API. Scott Navratil, Chief Revenue Officer at Teli discusses with Don Witt of the Channel Daily News, a TR publication, the API industry. While texting is a basic must have feature for mobile phones, it is an advanced feature of VoIP.  The API has not been utilized in this market.

Scott Navratil

With over 200 API functions supported, Teli offers a full featured API that is also easy to install in a day or as little time as two hours.  Implementation is very straight forward.

The applications where the API is implemented can make a night and day difference in the user’s interaction experience with a company. In a time where many companies are understaffed, the API can, in many cases, picks up the slack.

Listen in as Scott provides a great overview of the API Industry and technology.

Based out of Denver Colorado and with offices worldwide, Teli is a seasoned group of telecom enthusiasts with over one hundred years combined experience in IP communications. Many of their employees are recognized as thought leaders in the industry and are regular speakers on topics surrounding API’s, business messaging, and SIP trunking.  All of their leadership team members have held executive positions with the nation’s largest carriers and hosted voice providers.

For more information, go to: https://teli.net/  or  https://teli.net/products/

Chris Daniels

As the pandemic swept across world, many companies pulled in the oars. Filling the sales pipeline was deprioritized. Chris Daniels, Chief Revenue Officer for Televerde discusses a changed world and a changed landscape for lead development. “The age of the generic selling is over,” says Daniels. In this podcast, Daniels offers a broad overview of the changes that are occurring to the process of building a sales pipeline, technological, process and connect. A big message is the idea of offering useful, needed, and even invited information by perhaps shifting the relationship from salesperson/client to advisor/client. In Glen Gary Glenn Ross, the sales team is urged to be Always Be Closing. Now, Daniels suggests it might be Always Be Consulting.

Visit www.televerde.com