Telecom Reseller / Technology Reseller News

In the world of IT change and migration, Eric Martorano, CRO of Intermedia has “been there and done that”, from the era of shipping gear in a box to the cloud age. In this podcast Martorano sets out the case from SMB adoption of UCaaS. Martorano discusses how UCaaS can deliver a set of srvices and sophisticated solutions at the SMB level that the individual SMB could not duplicate without disproportionate levels of investment. We also learn how meeting SMB UCaaS needs create channel partner opportunity, and how Intermedia seeks leadership in matching those demands.  Martorano walks us through leading trends, emerging favorite UCaaS features and more.

Learn more www.intermedia.net

Samir Patel describes the EU GDPR requirements for the various vertical markets to Don Witt of The Channel Daily News, a TR publication. For example, TetraVX is in the telecommunications vertical. Other verticals include financial and services where there is one set of rules for everyone to look at and comply with. For companies in the EU, GDPR gives them the responsibility and will hold them accountable for the user’s privacy and corporate culture.

If organizations have not set up a GDPR program yet, they need to get GDPR reviewed by their legal team and then hire a data protection manager. If you do not comply, fines will be significant. Listen is as Samir provides some great tips on compliance.

With over 15 years of experience, TetraVX specializes in the design, implementation, management, and support of communication and collaboration technologies.

Their expertise does not end there. TetraVX understands the unique impact that Unified Communications has on affiliated technologies and offers services around the success and management of your infrastructure, connectivity, network, and security.  In addition, their team handles specific end user technology integrations to enhance their clients’ strategic and operational capabilities on one reliable platform. By integrating new feature-rich, cloud UC solutions with current IT infrastructure and business applications, TetraVX can provide a truly customized solution for your unique UC vision.

TetraVX represents multiple manufacturers and holds the highest level of certification for a spectrum of technologies. Because they take a solution neutral approach, TetraVX can provide a truly customized solution for your unique business drivers.

For more information, go to: https://www.tetravx.com/

Tamara Prazak, Director of Channel Strategy at Flexential, talks channel with Don Witt of The Channel Daily News, a TR publication. The 41 data centers in 21 markets positions Flexential to expand rapidly. While targeting large enterprise with revenue of 35 million or more, they will focus on Healthcare, Telecom, Financial, transportation and consumer services offering connectivity, cloud, managed services and professional services.

They are very channel oriented providing easy access portals which help with product information, quoting, and sales tracking. They also have aggressive channel promotion packages that will provide additional MRR to channel partners. Additionally, they are expanding the sales support for the channel.

Flexential stands for something not often found in the world of IT transformation: the human touch. The best infrastructure solutions aren’t about infrastructure, they’re about people. With a mission to accelerate customer success through people and technology, they build trusted relationships and deliver tailored, value-added and reliable solutions to demonstrate the power of people in a technical world.

Flexential helps organizations optimize IT transformation while simultaneously balancing cost, scalability, compliance and security. With a focus on building trusted relationships, providing valuable support and delivering tailored solutions and reliable performance, Flexential delivers colocation, connectivity, cloud, managed solutions and professional services to 4,200 customers across the U.S. and Canada.

For more information, go to: https://www.flexential.com/

At the recent Cisco Live!, 2Ring unveiled its newest enhancement to Cisco Finesse platform, a gadget that allows contact center agents to manage all the communication channels (voice, chat, email) in one place. In this podcast, 2Ring’s Lyall Shepperd discusses how the product works for Cisco Finesse on UCCX (Express). A growing number of contact centers seek to be able to allow their customers to communicate with agents via chat or email, and this announcement provides a new possibility for Cisco contact centers to handle these channels even more efficiently. Shepperd reports that that these new features are available to current 2Ring customers under their existing software assurance contract.

www.2Ring.com

Dave George, Chief engineer and President at Pryme, discusses the trends for two-way radio communications in the future with Don Witt of the Channel Daily News, a TR publication. With all of the changes going on in telecommunications, why are two-way radio still being used?

That may change in the future and soon.  The driving force will probably come from an Ap that will run on he cellular phone that the police or emergency services will not be able to live without. For example, to get the police to switch, the Ap may include facial recognition or location information. So, when the changes start happening, instead of carrying a radio and a camera, etc. All will be in one device and provide better quality and security than is currently available.

For almost 25 years, PRYME has been a leading manufacturer of high quality products for professional users of two-way radios. Located in Brea, CA, their line of accessories serves many markets including public safety, police, fire, emergency services, healthcare, security, oil & gas, tactical and hazmat professionals, as well as industrial, commercial, hospitality and entertainment markets.

Many companies replicate and import products similar to theirs, but at PRYME, they control the design and manufacture of everything they sell.

At PRYME, they INVENT, DESIGN and BUILD the finest professional grade accessories for two-way radios.

For more information, go to: http://www.pryme.com/

Johnathan Arnold, Managing Director at Volta Data Centers, speaks to Don Witt of The Channel Daily News, a TR publication about US enterprise migration to the UK for access to Europe. First, Volta provides Pay-as-you-go data center services. Basically, you pay for power per hour.  This gives enterprise great pricing and value for their primary UK location. Volta is ideally located in the center of London and provides high density services based on the specially designed cooling per rack. Their service guarantee via their SLA provides for one-year free service if the customer with Platinum Power SLA loses power at any time.

The Volta Data center was designed with cloud services in mind.  They service large enterprise, small to medium enterprise as well as the financial and media markets. One of the fastest growing areas is their support of edge services involved with IoT and wireless access. With links to over 30 carriers, this carrier neutral data center will also set up a private WAN if needed.

Volta is an award-winning, carrier-neutral data center in Central London. Located in Great Sutton Street and built to Tier III standards, Volta is a 91,000 sq ft data center. Designed to address the ever-increasing infrastructure demands of businesses, Volta provides organizations and companies – including cloud and managed service providers, media and financial services – with a highly flexible, secure and scalable IT and hosting environment. Volta offers unparalleled resilience in central London, benefiting from two separate 33kV supplies, with ultra-fast connectivity linking customers to a variety of world-class carriers, cloud providers, networks and major Internet exchanges.

For more information, go to: https://www.voltadatacentres.com/

Starting 23 years ago with the goal of high quality service, DE-CIX now services the over 1000 different networks in over 100 countries. Ivo Ivanov, CEO International, talks about their expansion plans with Don Witt of The Channel Daily News, a TR publication. The large enterprise companies are looking for:

High Bandwidth

5G

IoT

Digitalization in general

Listen in to hear how DE-CIX is maintaining high quality while increasing performance and reducing costs.

DE-CIX provides premium network interconnection services and operates several carrier and data center-neutral Internet Exchanges (IX, or Internet Exchange Point, IXP) in Europe, the Middle East, North America, and India. Founded in 1995, DE-CIX’s Internet Exchange in Frankfurt is the world’s leading interconnection platform, managing more than 7 Terabits per second peak traffic. In addition to Frankfurt, DE-CIX offers interconnection services at four more Internet Exchanges in Germany: in Hamburg, Munich, Dusseldorf, and Berlin.

In 2012, DE-CIX took abroad its specific know how and experience in establishing and operating Internet Exchanges and now operates interconnection platforms in eight additional metro markets: In New York and Dallas, Dubai, Madrid, Marseille, Istanbul, Palermo, and Mumbai.

For more information, go to: https://www.de-cix.net/

Gina Nomallini, Chief Marketing Officer, reviews GTT technology and company expansion with Don Witt of The Channel Daily News, a TR publication. Their network services include:

Wave length

IP Transport

Data networking services

Managed services

Voice services

They are connecting people to anyone around the world.  GTT provides connectivity through about 2000 access providers with Ethernet over wire, DSL, Cable, Wireless and fiber. They have their own fiber cable from the US to Europe providing very low latency. This is a very well structure company with excellent technology and a very sound customer base.

GTT is committed to redefining enterprise communications, providing clients with the services and capabilities that drive productivity across their organizations. Their Tier 1 IP network, ranked in the top five worldwide, connects their clients to any location in the world and any application in the cloud. They offer a comprehensive portfolio of wide area networking, Internet, managed services and voice services, which they back with a superior service experience that is built on GTT’s core values of simplicity, speed and agility.

GTT advantages include:

Global reach and guaranteed performance

The Most Agile Commercial Model in the Industry

Direct Connections to Cloud Service Providers

Leading Managed Services Capabilities

Comprehensive Cloud-based Communications

For more information, go to: https://www.gtt.net/

At CiscoLive, Opengear announced an integrated NetOps Automation platform that will offer enterprises a full-featured network automation solution to significantly streamline network and infrastructure operations. A beta version became available at the conference. In this podcast we learn about this announcement and how it fits into larger trends of what Opengear describes as, “… on its industry leadership pioneering cellular-enabled out-of-band access, monitoring, and remediation to now provide secure, automated, and vendor-neutral network provisioning, remote configuration, and orchestration purpose-built for NetOps use cases.” Marcio Saito, CTO, Opengear walks us through the press release, and news and reactions fresh from the show floor.

www.opengear.com

At last week’s CiscoLive, Imagicle and Kurmi announced an exclusive end-to-end solution, seamless for customers and streamlined for service providers, aimed at the hospitality industry. In this podcast we learn about this joint project. Pascal Moindrot COO & North America Managing Director, Bruno Guirardel Head of Product Management discuss their announcement and how it marks an opportunity for customers, and service providers. Imagicle Hotel Pack enables Cisco HCS and other Cisco UC platforms to be adopted in the hospitality market by providing all the missing features: i.e. check-in/check-out, call billing or wakeup calls, and complete integration with 100+ of PMS’s (Oracle Hospitality OPERA PMS Fidelio Infor, Protel, Galaxy, etc.). With Kurmi Software, service providers will have a simple, intuitive solution for automated deployment and administration of HCS Shared Architecture. Service providers could save up to 80% of the time it usually takes to deploy a hotel’s telephone system.

Read the joint press release

Visit www.kurmi-software.com

Visit www.imagicle.com