Telecom Reseller / Technology Reseller News

Implementing network devices have their own problems. But administering and managing the network devices are a continuous effort. Although the network install may have worked, you will have problems to resolve and changes to manage. It is a never ending set or responsibilities. If you are an enterprise or SMB, administrative and management help is attractive. If you are a VAR and striving to become an MSP, who can help you?

Chris Thompson, Director, Customer Devices Portfolio at ADTRAN www.adtran.com and Gary Audin discuss these issues at Enterprise Connect 16 in this podcast. Chris points out that even if you are satisfied with you incumbent solution provider, there are always ways to improve the management function. One of the solutions available from ADTRAN is ActivReach which supports remote administration and management. This solution augments the IT staff of the enterprises and SMB.

ADTRAN, Inc. is a global provider of networking and communications equipment, with a portfolio of intelligent solutions deployed by service providers, distributed enterprises, and small and medium-sized businesses. Their solutions enable voice, data, video, and Internet communications across copper, fiber, and wireless network infrastructures.

Their mission is to be a trusted provider of global communications solutions, to develop innovative technologies used to create products and services that make communications simpler and more affordable for people everywhere.

Audio conferencing is part of Unified Communications (UC). UC is technology for the end user. Although many forms of communications are available, both audio and video conferencing depend on high quality sound. If the sound is unintelligible, then collaboration is next to impossible.

You can take the UC audio/video conference technologies for granted. But is the audio good enough for long conferences? Can everyone be easily understood? Do you get tired trying to understand everyone?

Listen to the podcast recorded at Enterprise Connect 16 with Tim Root CTO and EVP of Business Development for Revolabs www.revolabs.com and Gary Audin discuss both the microphone and speaker requirements necessary for successful and productive audio and video conferences.

Revolabs, Inc. www.revolabs.com is the premier provider of audio solutions for unified communications, enterprise collaboration, and professional audio applications across a wide range of markets and applications supporting the road warrior to the executive in a boardroom. The company's teleconferencing and microphone systems are utilized across the globe for a variety of applications, from webcasts and video conferencing to podcasts and broadcasting. Revolabs' solutions eliminate the cord, facilitating natural mobility by allowing participants to move about a workspace and still be heard, without being held back by wires. Revolabs' systems are secure (encrypted), rechargeable (environmentally friendly), and GSM-impervious.

Digital transformation, it covers a wealth of areas. One is network procurement, from the desktop to the data center. Provider contracts are changing so the enterprise needs to keep up with the contract changes that will be in force by 2018. You need to get ahead not respond to the changes if you want the best deals. Just asking for a lower price from you incumbent is inviting a smaller cost reduction compared to a competitive procurement. The provider environment is changing. Providers you dismissed 3 years ago are now competitive both domestically and internationally.

These are the opinions of David Rhode and Joseph Schmidt of TC2 www.techcaliber.com expressed in this podcast recorded at Enterprise Connect 16 with Gary Audin. As an enterprise expands internationally, so does the network. There are fundamental differences in technology maturity, legal aspects, and contracts. Do not assume that all domestic and international contracts for the same technologies are offered the same across providers.

TC2 www.techcaliber.com is a consultancy dedicated to helping its clients maximize the return on their investment in telecommunications services and network infrastructure by providing a full range of strategic sourcing, benchmarking, optimization and technology consulting.

TC2’s primary focus is on provider independent telecommunications and network services, and are highly respected in the industry by both their clients and the service providers.

Your business is constantly changing. Your market is competitive. You need to react to these changes with speed, flexibility, and agility. Your Unified Communications and contact centers could be on-premises or in the cloud or both? Which scales better? Do you support remote sites the same way you support the HQ and regional offices or are there two solutions? Have you ever thought of picking the solutions first then deciding how to acquire them?

Rich Winslow, Senior Director, Product Management Platform for ShoreTel www.shoretel.com and Gary Audin recorded this podcast at Enterprise Connect ‘16. The discussion covered a range of UC and contact center topics including the recent acquisition of Corvisa. Corvisa brings stand-alone contact center flexibility, SIP trunking services, and a flexible application programming solution so contact centers can be created with unique customer facing interfaces.

ShoreTel Connect https://www.shoretel.com/products-services/shoretel-connect-cloud-overview is an innovation in IP telephony and unified communications. The first of its kind, ShoreTel Connect is a solution built on a single software code base that means you can design your communications system any way you choose: as a managed service from the cloud, as a hardware system you manage yourself, or as a hybrid deployment where some locations and applications are managed in the cloud and others are managed onsite.

This flexibility means that you can also choose how you want to expense your communications system – as a monthly subscription operating cost where ShoreTel manages everything for you, or as a licensed product capital expense that you control and amortize over time. Because it is based on a single code base, adds, changes, and updates are simple and include complete parity of features across both types of deployment.

You will have UC problems, problems with endpoints, with networks, and cloud or on-premises systems. Of course the goal is to prevent the problems but you are never 100% successful. So gaining insight into the UC end-to-end operation becomes paramount. With the right tools, reports, and analytics you could shorten the time to respond to and correct a problem incident. You could also reduce the labor expended to correct the incident.

Thomas Tuttle, VP Microsoft Practice at Nectar www.nectarcorp.com and Stephen Tong, Senior Director UC Infrastructure Services at Avanade www.avanade.com speak with Gary Audin in this podcast recorded at Enterprise Connect 16. Thomas discusses the Nectar approaches to managing the entire UC eco-system from end-to-end. This is accomplished through flexible reporting, diagnostics, and analytics that can reduce the problem time to resolution by 70%. Stephen speaks about how the Nectar solutions enhance their MSP support of their customers.

Nectar delivers software solutions that empower their partners and customers to dramatically improve management, visibility, and service delivery across global and enterprise converged Voice-over-IP (VoIP), SIP and MPLS networks. The Nectar offering, Unified Communication Management Platform (UCMP) improves service delivery across integrated voice, data, video, and application solutions by providing critical performance information. The organization using Nectar products has the foundation to align the IT initiatives with business objectives, transform their infrastructure, and free up critical resources. The Nectar solutions come from a combination of insight, innovation, and deep knowledge of Microsoft technologies that no other company can match.

Avanade does more than simply deliver technology or provide cloud and managed services. They offer clients the unique expertise gained from their one-of-a-kind experience with their partners and clients. The Avanade solutions come from a combination of insight, innovation, and deep knowledge of Microsoft technologies that no other company can match.

Digital transformation; this is how you integrate IT and communications into you organization’s operations. It improves productivity. It can reduce errors. It can create greater customer satisfaction and loyalty. It can satisfy your users and make them feel a part of the workflow.

Peter Bailey, CEO of Vertical Communications www.vertical.com and Gary Audin discuss digital transformation and Vertical’s strategies in the communications market. This podcast was recorded at the Enterprise Connect 16 conference. Some of the topics covered include:

Digital transformation concepts

Knowing the customer’s business produces better solutions

How communications creates tangible business workflows

Vertical’s One Framework benefits

How direct sales helps the customer

Why Vertical also has indirect channels

Workflows are the hundreds and thousands of repetitive, routine functions and processes used every day to run a business. Vertical focuses on working to understand the natural business workflows first, then applying technology to augment and enhance them. The result, much less friction getting day-to-day tasks done and a happier, more productive workforce. Not to mention cost savings, increased revenues and more satisfied customers.

Vertical www.vertical.com is inspired by the always-connected, data-driven enterprise that embraces the new ways of working made possible with mobile and cloud technologies. Vertical replaces the traditional business phone system with a communications platform and secure cloud services that enable powerful new workflows to ensure you are always connected to your customers.

DisplayNote is based around an idea that would change how presentations are shared with mobile devices and can be found on over 1.5 million devices worldwide.   They’ve also developed Swoodle, a solution to improve how teams work together, and Montage, a wireless presentation system for modern workspaces.  They work with some of the world’s leading display manufacturers, providing them collaboration solutions that fit seamlessly with their products.

Doug Green, Publisher of Telecom Reseller, speaks with Ed Morgan, Marketing Manager, about the company, what they do, their Montage product, and their channel program.

Watch the Montage video at  www.displaynote.com/montage

More at www.displaynote.com

Don Witt of The Channel Daily News from TelecomReseller speaks with Andrew Lydecker, President of Avant Communications at Channel Partners about Avant Communication’s unique enablement strategy to provide solutions and transition the top Agents, VARs and Resellers to the cloud through education while helping them grow their business.

Today, Avant Communications represents 50 plus cloud providers, 90 carriers and 1200 data facilities around the world. They are looked at by their channel partners as a trusted cloud advisor. They do this through the educational tools they provide their channel partners.

The Avant Battle Application, which is available on iPhone, Android and their portal, is essentially a cheat sheet for the entire industry containing:

Industry Research

Training Videos

Battle cards

Avant maintains a global data center database so that you can essentially walk around and evaluate prior to signing up with them. They also have their own reference book and fiber locator application. Cool stuff.

About Avant

As the nation’s premier distributor of next generation technologies, AVANT has the resources and relationships needed to successfully navigate the ever-evolving world of communications and IT infrastructure. From complex cloud design to global wide-area network deployments, they empower their partners with the valuable business tools they need, including back-office support, engineering guidance, strategic consulting and ongoing training.

AVANT is dedicated to helping their partners and clients in making informed choices about services, technology and cost-efficient communications

Their goal is to set the industry standard for knowledge and navigation expertise within the global technology marketplace.

Find out more: http://www.avantcommunications.net/

Glenn Esposito, VP of Sales for the Americas elaborates about the Cato Network and Cato Solutions available to the Mid-market companies to Don Witt of The Channel Daily News from TelecomReseller.

The Cato Networks product is a network security as service which is composed of 2 components:

Cato Cloud Network – A Global Network of POPs

Cato Network Security Services

NG Firewall

VPN Access

WAN Security

Application Control

URL Filtering

Servicing the Mid-market customer multi-location customers via their Data Centers, Public Data Centers, remote users, branch offices and mobile clients.

Products include:

Cato Secure Network

Optimizes and Secures All Enterprise Traffic

Cato Secure Web

Secures Cloud and Internet Traffic

Cato Cloud Network

Optimizes All Enterprise Traffic

Cato Networks secures both Local network and Internet for their clients differentiating them from other security vendors.

The Cato Vision

Your business has a new shape. It is expanding globally, relying on data and applications in the Cloud, and driven by a mobile workforce. It was easier to protect the business when it had one simple network perimeter - but that perimeter is now gone.

We need a new approach, a revolution rather than an evolution, to provide a secure network for the way we are now doing business.

Cato Networks is rebuilding a new network perimeter, in the Cloud, protected by a tightly integrated set of security services. They provide businesses with a simple, affordable and enterprise-grade secure network - at the fraction of the cost of legacy approaches. No more costly hardware deployments, management complexities, capacity constraints, outdated software, or restricted visibility.

By rethinking network security from the ground up, and bringing it onto the Cloud, securely connecting your business is simple again.

Cato. Network security is simple again.

Find out more: http://www.catonetworks.com/

Serving 196 countries with 146 data centers and global networks, Robert Westervelt, Vice President/General Manager-Indirect Global Solutions, peels back the NTT onion and explains the corporate structure and how his company fits into the NTT plan as well as the cloud market to Don Witt of The Channel Daily News from TelecomReseller.

NTT Communications is the long-distance & International Communications and ICT solution provider of NTT – one of the top 3 telecom companies in the Fortune Global 500 ranking.

NTT Communications operates a global tier-1 IP backbone network spanning Asia-Pacific, North America and Europe. It is possible to directly connect to this backbone using the IPv6 protocol. Two types of services, IPv6 native and IPv4/IPv6 dual stack, are available.

About NTT Communications:

Their Global Cloud Vision aims at optimizing customers' ICT environments and contributing to their management innovations by supporting migration of their on-premises systems to Cloud.

 

NTT Com provides Seamless ICT Solution, an optimal combination of wide-ranging services - Cloud, Colocation, Network, Application, Security and Managed ICT - leveraging the capabilities as a telecom carrier.

Our Seamless ICT Solution realizes:

Globally integrated ICT environments

Low-cost, flexible and on-demand ICT environments

Safe and secure ICT environments for businesses

We support customers' efforts to expedite management decisions, increase productivity and create new businesses.

Find more at: http://www.ntt.com/index-e.html?link_id=ostp_headon