Telecom Reseller / Technology Reseller News

This podcast will discuss how CallCabinet’s solutions empower enterprises to capture, archive, and transform Microsoft Teams conversations into actionable insights, offering data-driven value across compliance, customer experience, and operational strategy. CallCabinet’s unified compliant recording and AI-powered solutions are seamlessly integrated, with features unique to Teams.

Additionally, when CallCabinet’s solutions are deployed in hybrid environments, capabilities extend beyond call recording. Delivering secure, compliant insights across mixed-use communications setups and/or a combination of on-premises and cloud-based configurations.

Visit www.callcabinet.com

DE-CIX recently announced their sixth internet exchange in the US, established in Houston. DE-CIX Houston offers 100G ports and low latency connectivity to more than 150 networks in neighboring Dallas and beyond. The company is home to the largest neutral interconnection ecosystem in North America.

Mareike Jacobshagen

Dr. Thomas King

This podcast features Dr. Thomas King, the CTO of DE-CIX, and Mareike Jacobshagen, the Head of Global Business Partner Program at DE-CIX.

This episode explores the evolving landscape of Internet infrastructure and interconnection services in North America. Dr. Thomas King examines the fundamental aspects of internet exchanges, their impact on network performance and the significance of neutrality in the connectivity ecosystem.

Mareike Jacobshagen explains the services resellers can monetize and DE-CIX's channel partner program. Learn about the company’s partner service offerings and the support they provide to resellers.

https://www.de-cix.net/

Intermedia to power cloud-based Unified Communications and Contact Center services

On October 29, 2024 - Intermedia Cloud Communications (https://www.intermedia.com/), a global leader in AI-powered cloud communications and collaboration solutions, announced an expanded partnership with Astound Business Solutions (https://www.astound.com/business/), an award-winning nationwide provider of secure, high-capacity connectivity. Building on a successful history of collaboration with Intermedia’s Contact Center as a Service (CCaaS) solutions, Astound will now leverage Intermedia’s comprehensive Unified Communications as a Service (UCaaS) platform to deliver a fully managed, turn-key solution that enhances connectivity and engagement for its customers.

In this podcast Allister Quinteros of Intermedia, discusses the partnership and how this is good news for service providers and MSPs.

Navigating FTC compliance can be a daunting task which C3 Complete can help you through. Jonathan Cox, VP of Information Security can guide you on building a cybersecurity program that aligns with the latest FTC mandates while providing guidance for creating templates for policies, procedures, and controls that align with both FTC requirements and NIST CSF. Speak to Jonathan further via C3-Complete.com.

Dan Anderson of Oculum has a video conferencing solution for Service Providers.

The solution is 100% white label. OmniUC™ is a white label video conferencing and unified communications platform designed specifically for the telecom industry. OmniUC is a turnkey solution that easily layers into existing voice applications with minimal development. Fully developed on WebRTC, OmniUC requires no apps, plug-ins or downloads and is compatible across all modern browsers and mobile devices.

Customizable branding enables telecom providers to set the appropriate look and feel for their customers while a rich feature set offers options such as conferencing, collaboration, messaging, encryption, among many others. To learn more about Oculum’s OmniUC™ white-label video conferencing and unified communications platform solutions, click here. Oculum is a PaaS (Platform as a Service) modeled technology leader and innovator of video conferencing for Telecom Service Providers and select technology industry verticals.

With the support of 19 years of proven unified communications (UC) platform development, 110+ patents, and millions of subscribers, Oculum is uniquely positioned to deliver world-class virtual experiences on any type of user’s device (mobile or browser).

https://www.oculumvc.com/omniuc

Rick Mancinelli, CEO of C3 Complete at Channel Vision CVx2024, looks at growth for MSPs Founded in 2009, C3 Complete is an award-winning technology consultancy headquartered in Delray Beach, Florida. The company specializes in providing outcome-driven, relationship-focused solutions to a diverse client base nationwide. With a commitment to excellence, C3 operates a geo-diverse infrastructure offering advanced solutions in infrastructure, virtual desktops, backup, disaster recovery, and more. The company prides itself on its team of certified network engineers and 24×7, in-house, bilingual customer service.

$1,000 to $2,000 a day. That is the type of revenue MSPs are achieving with RYTHMz and RYTHMz enables MSPs to enter the event space. Leonard Joseph DiMiceli, Channel Chief, RYTHMz, spells it out

RYTHMz Wi-Fi leverages cutting-edge networking hardware and software-defined networking (hashtag#SDN) principles to deliver fast, secure internet connections. SDN allows for the dynamic, programmable management of network resources, enabling intelligent routing and optimized traffic flows. Multi-Access Edge Computing (MEC) allows latency-sensitive applications to be executed closer to users, improving performance and user experience. Dynamic Spectrum Sharing (DSS) enables seamless transitions between wireless networks, enhancing network capacity.

These key software elements come together in RYTHMz Wi-Fi hardware, which features portable, compact, and ruggedized options, all with advanced antenna systems to extend optimized coverage. Our industry-leading hardware and software ensure high-speed, consistent, responsive connectivity in any environment.

Product launches are challenging. It's easy to fail. Charlene Ignacio or Fornix Marketing has a better way to make that journey. Charlene thinks that your path to selling the firm begins with things like launches, plus the many day-to-day things MSPs do. Charlene is also talking to companies that want to buy MSPs.

"I want change," says Adam Courchaine, DMS, PA-C of Ascent Concierge Health. In this podcast, Adam discusses the personal challenges that we face. How do you stay healthy in a conference show environment? How do we balance competing needs?

@Amy Slater of the #MSPAA discusses partner opportunities. The #MSPAA provides community and resources for MSPs. Amy focuses on the #SMB scale MSPs. Smaller scale companies that can find support in the MSPAA.