Telecom Reseller / Technology Reseller News

Join us as we explore the cutting-edge world of software innovation with David Hirschfeld, CEO & Founder of Tekyz Inc., a leader in AI-driven solutions and transformative methodologies for startups and established businesses alike. From their groundbreaking Launch 1st Methodology—designed to help startups achieve product-market fit with minimal risk—to bespoke AI transformation and workflow automation services, Tekyz is redefining how businesses harness technology for growth. We’ll dive into the expertise of founder David Hirschfeld, a 35-year veteran of the tech industry, as he shares insights into AI’s role in reshaping industries, strategies for scaling startups, and his passion for fostering innovation. Whether you’re an emerging entrepreneur or a seasoned professional, this conversation promises actionable strategies and a glimpse into the future of tech-enabled business success. At Tekyz, we specialize in delivering innovative software solutions, automating workflows, and AI transformation across various industries, including law enforcement, healthcare, real estate, finance, entertainment, etc...

Visit www.tekyz.com

“People were looking for high-quality experiences to be able to make their meetings as productive as possible from home,” says Tyler Troutman, Strategic Market Development at Shure. In this podcast, we look at where we are with the migration of employees, in some cases, back to the office and, in other cases, to a remote or hybrid model. Shure, one of the world’s leading microphone manufacturers, is active in this environment by looking at how their technology can meet workers where they are to deliver better and best experiences.

“We're seeing the ROI, not just out of the conference space with fantastic audio, but the ROI on things like our investments in Microsoft Copilot. We want to make sure that these productivity tools are being used and they're being used effectively within the organization,” adds Tyler. We learn about how Shure is deploying AI and how Shure is developing products that work with popular platforms.

Visit www.shure.com

This podcast will explore how CallCabinet can help enterprises optimize their Avaya environments through advanced compliant recording and analytics solutions. We will discuss navigating the challenges of managing legacy systems, and how CallCabinet's platform and data migration capabilities offer a future-proof solution. We'll address the critical importance of compliant call recording in today's regulatory landscape, emphasizing the need to protect sensitive data.

Furthermore, we’ll explore how CallCabinet supports diverse communication environments, including cross-UC platform setups and hybrid deployments (cloud, prem, hybrid), talk about the role of AI and explore the future trends in communication technology, enabling businesses to stay ahead of the curve.

About CallCabinet

CallCabinet is the premier cross-platform SaaS provider for end-to-end compliant call recording, AI-driven conversation analytics, call QA, and custom business intelligence reporting. Serving calling, conferencing, and contact centers for all industries, CallCabinet continuously evolves, offering the latest call recording and analytics technology via a single pane of glass UI. Visit www.callcabinet.com.

The telecom industry faces a crucial need to improve customer experience (CX) as organizations industry-wide consistently receive poor marks. In this podcast, UneeQ Founder and CEO Danny Tomsett discusses ways AI Digital Humans can improve CX by engaging in lifelike conversations at scale and in real-time across various touchpoints and communication channels along the customer journey.

“This technology is particularly effective in addressing the emotional needs of a customer,” Tomsett says. “If you’re going to make a purchasing decision, it's not all logic. There are emotions like intimidation or doubt and addressing those is crucial so that people feel confident to make the right decision based on information that it's been personalized to them.”

About UneeQ

UneeQ is a global leader in digital human technology, providing lifelike and emotionally intelligent AI-powered virtual beings for businesses seeking to elevate customer experiences. UneeQ's platform enables organizations to create highly personalized interactions that drive engagement, foster trust, and deliver exceptional value.

digitalhumans.com

“We've grown the company 225% over the course of 2020 to 2023,” says Doug Gaylor, President and Chief Operating Officer of Crexendo. “And that's what Deloitte highlighted in recognizing us for our growth and our success. One of the core metrics was simply the number of end users you've achieved. Yeah, so if you look at our growth, our growth is directly corresponding to the growth of our platform and the growth of our end-user customers out there. So, we announced in September that we eclipsed 5 million users on our platform. We're currently adding about 100,000 users per month on our platform. And that, according to Frost and Sullivan, puts us as the fastest-growing UCAS platform in the country. When you look at the amount of success that we've got, it's really being driven by the fact that we've got our licensees out there that are growing tremendously using the Crescendo platform as the foundation for their business, plus a strong retail offering as well. We're adding new customers on our retail offering directly to Crexendo.”

Crexendo was recently named one of the fastest-growing companies in North America on the Deloitte Technology Fast 500™, a ranking of the fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now in its 30th year. Crexendo grew an impressive 225% during the award time period of 2020-2023 and ranked as the 6th fastest-growing company in the Communications/Networking category.

“If you look at Cisco and Microsoft, two of the largest companies in the world, and their UCaaS offering is just a small component of what they do. For Microsoft, it's a rounding error. For Cisco, it may be a little bit bigger portion of their business, but it's not their core competency. For us, UCaaS and being the best UCaaS provider out there is our one and only core focus.”

Crexendo, Inc. is an award-winning software technology company that is a premier provider of cloud communication platform software and unified communications as a service (UCaaS) offering, including voice, video, contact center, and managed IT services tailored to businesses of all sizes. Our cloud communications software solutions currently support over five million end users globally, through an extensive network of over 230 cloud communication platform software subscribers and our direct retail offering.

Visit https://www.crexendo.com/

CIO’s face what Jeff McCullough, VP of Sales at NetAlly, describes as the CIO Agenda, a term or a challenge originally described by Gartner. “I use the term or have somewhat borrowed the term to talk about what I think are the top challenges that CIOs face, as well as their top priorities. it's really about balance. How do customers balance the priorities that they have, what are the things that they're most focused on achieving, the business goals that they have while handling the challenges, the things headwinds, the things that slow down their progress, that are obstacles for them to overcome in achieving their business objectives? The CIO agenda is balancing the priorities and the challenges and ultimately helping customers, especially executive level customers, with the solutions they need to address both.”

Jeff is a 25-year veteran in IT channel sales whose resume includes leadership roles at SolarWinds, NetApp, and HP Inc. Jeff also serves as a founding advisory board member of the Sales Community, the leading social network for global tech sales professionals. In this podcast, we learn about the challenges CIOs face and how NetAlly is moving to help enterprise customers tackle those challenges and win. Driving product diversification to enter new IT verticals and increase partner revenue. Jeff plans to fuel customer growth opportunities for managed service providers by demonstrating the value of on-site network and edge security assessments.

NetAlly offers products that validate and troubleshoot vitally important wired and wireless networks.

Visit www.NetAlly.com

Businesses are facing increasing pressure to innovate cost-effectively amidst increasing investments driven by Generative AI, traditional AI, and cloud expansion, expect greater pressures on IT budgets as well as a bigger need for transparency and governance over IT costs

In 2025, the pace of technological advancement shows no sign of slowing, and businesses are facing increasing pressure to innovate cost-effectively amidst increasing investments driven by Generative AI, traditional AI, and cloud expansion. This leads to greater pressures on IT budgets as well as a bigger need for transparency and governance over IT costs. Tangoe, the 25-year pioneer in technology expense management, makes five key predictions of tech costs and the revenue opportunities they present for Channel Partners.

Chris Ortbals, Chief Product Officer at Tangoe, unpacks these five predictions and their impact on decision-makers and technology advisors:

Innovation will Become the Biggest Financial Threat

2025: The Year of the Private Cloud Comeback

Mobile Data Prices will Become a Sea of Sameness

The End of BYOD is Near

Mobility Leaders will be Deceived into Thinking Overspending has Been Solved

In addition to his predictions, Chris offers Channel Partners a detailed action plan including specific revenue opportunities, tips for how advisors should guide clients in the future, and consulting service offerings to get Partners off to a strong start in the year ahead. Don’t miss his Technology Reseller News article here. 

About Tangoe 

Tangoe pioneered technology expense management more than 25 years ago, and today we’re the industry leader driving innovation through AI-powered automation, 70+ patents, and the largest ecosystem of global partners. We specialize in helping enterprises of all sizes save money, utilize IT resources more effectively, and gain visibility and control over their spending and mobile devices. With the industry’s first complete solution for telecom, mobile, and cloud cost optimization alongside the largest technology spend under management, Tangoe is the preferred partner for those seeking cost savings, financial predictability, and ROI for digital innovation. Visit us at Tangoe.com.

With more organizations operating in the cloud, the network security landscape has changed. The enterprise perimeter has become more distributed, causing cybersecurity threats to increase in prevalence and difficulty due to their constantly evolving nature. Factor in the demands of AI integration across products and the need for optimum network visibility and security is now more crucial than ever.

In this podcast, Aviatrix SVP Chris McHenry discusses these challenges and what Aviatrix is doing to help organizations overcome them. This includes the launch of Aviatrix’s Cloud Network Security Platform-as-a-Service (PaaS) recently showcased at AWS re:Invent, as well as recent integrations with Microsoft’s Security Service Edge solution and Microsoft Security Copilot.

Aviatrix® is the cloud network security company. We're on a mission to make cloud networking simple so companies stay agile. Trusted by more than 500 of the world's leading enterprises, our cloud networking platform creates the visibility, security, and control needed to adapt with ease and move ahead at speed. Combined with the Aviatrix Certified Engineer (ACE) Program, the industry's leading multicloud networking and security certification, Aviatrix empowers the cloud networking community to stay at the forefront of digital transformation. Learn more at www.aviatrix.com.

One.Demarc by TELIN: Seamlessly Survive Your ISP Outages, One.Demarc by TELIN: Seamlessly Survive Your ISP Outages

@Telin Blog

What is One.Demarc?

TELIN’s One.Demarc solution integrates cutting-edge SD-WAN technology with Peplink SpeedFusion and eSIM capabilities to create a secure and reliable voice network. Designed to ensure seamless communication, One.Demarc enhances voice service quality by connecting your local network directly to TELIN’s data centers via a robust VMPLS connection.

How Does It Work?

Edge Device Integration

TELIN provides an edge device that integrates seamlessly with your existing network.

Secure Routing

Phone traffic is routed securely through the device using SpeedFusion VPN, ensuring consistent and direct transmission to TELIN’s data centers.

Automatic Failover

An embedded eSIM enables automatic failover to a cellular network during ISP outages, ensuring uninterrupted calls.

Who Benefits from One.Demarc?

Partners: Elevate your offerings with a reliable solution that adds value for your clients.

End Users: Experience consistent, high-quality communication that’s built to handle any challenge.

Key Features

Zero Disruption: Automatic failover ensures seamless communication during outages.

Enhanced Connectivity: Combine ISP and cellular networks for faster, more reliable connections.

WAN Smoothing: Eliminate latency and packet loss for superior call quality.

SpeedFusion Technology: Enterprise-grade SD-WAN guarantees network reliability.

Direct Connectivity: Private, secure links to the PSTN bypass carrier issues for unmatched reliability.

Who is TELIN?

TELIN is a unique telecom company with a distinct distribution model, acting as your single source for unified communications. As a preferred provider of 3CX licensing, SIP trunks, hosting, and VoIP solutions, TELIN empowers partners to consolidate all telecom infrastructure components needed to deliver exceptional service.

With decades of expertise in security, redundancy, and compliance, TELIN offers unmatched white-glove service at a wholesale level.

Why Partner with TELIN?

One provider for all your cloud and voice services

One service level agreement for simplified management

One expert support team with over a century of combined experience

Freedom to control your margins

Next-gen cloud infrastructure delivering enterprise-grade performance and cost savings

White-label billing with tier-2 and tier-3 support

An unrivaled partner success program designed for growth

Discover how TELIN’s One.Demarc can transform your communication infrastructure and deliver unmatched reliability. Partner with TELIN today to unlock the future of unified communications.

Got questions or need more info? Reach out to our team today! Let's connect your business to the future.

Partner with us: Telin Partner Success Program | Telin | Unified Communications

Email: [email protected]

Call us: +1 855-550-0514

Visit: www.telin.one

Telin One.Demarc solves customer challenges, offers brand damage rescue, Podcast

Vodia Networks Inc. recently announced that the Vodia Networks Inc. PBX is now certified for Microsoft Teams. Microsoft Teams provides enterprises and SMBs with an unrivaled set of features for communication and collaboration, making it an indispensable tool for increased productivity.

In this podcast, Christian Stredicke walks us through the announcement. Teams is the dominant ecosystem. Vodia Networks Inc. can integrate and connect Teams to a wide range of functionality and experiences.

Combined with the Vodia PBX, any organization can now use Microsoft Teams as an office phone system while benefiting from Vodia’s rich B2B communication feature set. The solution provides secure, integrated voice services to Teams collaboration environments.

A Session Border Controller (SBC) is responsible for protecting and managing the flow of IP communication. Microsoft selects and certifies SBC vendors whose products support Direct Routing, and Vodia PBX has been certified with Microsoft Teams. Direct Routing allows companies using Teams calling to directly manage the interconnection to the service provider, so users can make and receive calls to/from the public telephone network and to/from the company IP-PBX within Teams. Vodia is now a member of the elite class of Microsoft Teams-certified devices that support Direct Routing. The certification expands the scope of applications for our solutions and enables our partners to bolster and enrich their unified communications and collaboration service offerings.

Teams users can dial and receive calls to the Vodia PBX. When calling from Teams, the Vodia PBX will connect calls to SIP trunks or devices that are registered with the PBX. For example, this makes it possible to make public announcements from Teams or speak to a person on a door phone. In hospitality environments, it is now possible for front desk staff can call hotel rooms from a Teams extension. Vice versa, it is possible to call Teams users for example from hotel rooms. This opens up a large range of new opportunities to expand the usage of Teams in several industries.