TEMSEA Leadership Podcast

In this episode of the Tennessee EMS Education Association Leadership Podcast, recorded during the 2024 TEMSEA Conference, we sit down with two prominent figures in the EMS industry—Chris Kelly, a seasoned healthcare attorney specializing in EMS-related law, and Matt Zavadsky, a leading expert in mobile integrated healthcare (MIH) and EMS system transformation. Chris Kelly shares his insights on the critical importance of thorough documentation, informed consent, and the potential legal pitfalls that EMS providers must navigate. Matt Zavadsky discusses the evolving role of EMS as a comprehensive healthcare provider, emphasizing the need for sustainable funding models and evidence-based system redesign.

Listeners will gain valuable perspectives on how to protect themselves legally while also exploring innovative approaches to improving EMS services for the communities they serve. Don’t miss this engaging and informative discussion that addresses both the challenges and opportunities facing the EMS industry today.

EMS leaders listening to this podcast will take away several practical applications, including:

Enhanced Documentation Practices:

Leaders will understand the critical importance of thorough documentation in EMS reports. They’ll learn to emphasize the need for complete narratives, proper patient signatures, and the documentation of pertinent negatives to protect their services from legal and financial repercussions.

Informed Consent Processes:

Leaders will gain insights into the importance of obtaining informed consent from patients who refuse treatment or transport. They’ll be better equipped to train their teams on how to clearly communicate risks, care options, and ensure patients fully understand the implications of their decisions.

Implementing Mobile Integrated Healthcare (MIH):

The podcast will provide leaders with a clear understanding of how MIH can be integrated into their EMS services. They’ll learn how to address challenges like hospital overcrowding and emergency service misuse by offering alternative care pathways through MIH programs.

Advocacy for System Redesign:

Leaders will be encouraged to advocate for the transformation of EMS from a traditional transport service to a comprehensive healthcare provider. This includes pushing for sustainable funding models, exploring alternative response options, and redesigning EMS systems based on evidence to improve service delivery.

Risk Management and Legal Compliance:

The conversation with Chris Kelly will highlight key areas where EMS providers are legally vulnerable, encouraging leaders to implement policies and training that minimize these risks. This includes regular audits of refusals and ensuring all EMS staff are well-versed in legal requirements.

Strategic Communication with Stakeholders:

Leaders will be inspired to engage with local and national stakeholders, including government officials, to push for necessary changes in EMS funding and policies. The podcast will emphasize the importance of communication in ensuring EMS services are recognized and reimbursed as essential healthcare services.

In this inspiring episode, Eric Clauss shares his personal journey from experiencing severe stress, depression, and PTSD to transforming his life and becoming a source of hope for others. He discusses the significant challenges he faced, including a near-death experience, and how these events impacted his career, health, and relationships. Eric provides an in-depth look at his book, "On the Other Side of Post Traumatic Stress," which includes new material beyond his original work, “Stressed: It Changed Everything.” Through his story, Eric offers practical advice on leadership, personal development, and stress management, emphasizing the importance of resilience and personal growth. Chris Clauss guides the conversation, delving into the invaluable lessons Eric learned and the steps he took to overcome his struggles. The episode concludes with a Q&A session, where Eric provides further insights and guidance for those facing similar challenges. Listeners are encouraged to purchase Eric's book for a deeper understanding of his journey and to subscribe to the TEMSEA Leadership Podcast for more inspiring episodes.

In this special episode of the TEMSEA Leadership Podcast, join us for an inspiring conversation as host Eric Clauss is interviewed by his son, Chris Clauss, about his latest book, "On the Other Side of Post-Traumatic Stress." Discover how Eric went from a near-death experience and severe PTSD to transforming his life and becoming a beacon of hope and inspiration for others. In this episode, Eric shares his personal journey from experiencing severe stress, depression, and PTSD to transforming his life and becoming a source of hope for others. He discusses the significant challenges he faced, including a near-death experience, and how these events impacted his career, health, and relationships. Eric provides an in-depth look at his book, "On the Other Side of Post Traumatic Stress," which includes new material beyond his original work, “Stressed: It Changed Everything.” Through his story, Eric offers practical advice on leadership, personal development, and stress management, emphasizing the importance of resilience and personal growth. Chris Clauss guides the conversation, delving into the invaluable lessons Eric learned and the steps he took to overcome his struggles. The episode concludes with a Q&A session, where Eric provides further insights and guidance for those facing similar challenges. Don’t forget to like, comment, and subscribe for more inspiring content. Share this episode with anyone who might benefit from Eric's incredible story of overcoming trauma and finding strength. To find out more about Eric's book or to purchase a copy, visit: ericclauss.com

Join us for an insightful special bonus episode of the Tennessee EMS Education Association Leadership Podcast as we sit down with Michael Dunavant, the esteemed EMS Director for Maury Regional Health EMS, a hospital-run EMS agency. Michael brings a wealth of knowledge and experience to the table, having led his team through one of the most challenging times in recent history—the destructive tornado that devastated southern Middle Tennessee. In this gripping interview, Michael shares his firsthand experiences managing a mass casualty incident amidst the chaos and destruction left by the tornado. He delves into the critical role of effective communication, not only with his dedicated staff but also with hospital administrators and external agencies. Michael provides a behind-the-scenes look at the strategies and tools used to maintain clear and efficient communication channels during such a high-pressure situation. Listeners will gain valuable insights into the importance of strong leadership and the power of teamwork in crisis management. Michael highlights how the support and dedication of those around us can make a significant difference in navigating emergencies. His reflections on the tornado response underscore the resilience and preparedness required to handle large-scale disasters. Whether you're an EMS professional, a healthcare leader, or simply interested in emergency management, this episode offers a profound look into the challenges and triumphs of leading a hospital-based EMS agency through unprecedented adversity. Tune in to learn from Michael Dunavant's experiences and take away practical lessons in leadership, communication, and the indispensable value of a solid support network. Don't miss this compelling episode of the Tennessee EMS Education Association Leadership Podcast. Subscribe and listen now!

The 2024 TEMSEA Conference will be from July 24th through the 26th in Murfreesboro at the Embassy Suites Conference Center. Build your conference from the Leadership course, Educator track, and Provider tracks. You can also join us for a golf outing! Please visit tnemsea.com for more information and registration.

Welcome to the TEMSEA Leadership Podcast, where we explore the journeys and insights of distinguished leaders in healthcare. In this episode, host Eric sits down with Dr. Susan Hernandez, the Associate Vice President and Health Systems Chief Nurse Executive in Dallas, Texas, at UT Southwestern University Hospitals. Susan shares her journey of moving from Chief Nursing Officer to Executive Chief Nursing Officer, discussing the challenges of transitioning to a new organization, the initial steps she took, and critical lessons learned. She emphasizes the importance of confidence, relationship-building, and having an open mind during such transitions.

Susan also explains the qualities she looks for in executive team members and the critical factors that can lead to success or failure in leadership roles. Her insights on creating a solid team foundation and the importance of trust and transparency are invaluable. Leadership changes are inevitable, and Susan offers strategies for responding effectively. She highlights the importance of clear communication and establishing boundaries to manage changes smoothly. With 5,000 employees reporting to her, Susan discusses how she teaches her leaders about her communication and leadership style. She stresses the importance of transparency, problem-solving strategies, and the need to handle conflicts professionally and thoughtfully.

Reflecting on her career advancement, Susan shares the factors that contributed to her success, the most significant lessons she has learned, and the challenges she currently faces. She underscores the importance of mentorship and continuous learning for personal and professional growth. Maintaining passion and motivation in high-level leadership roles can be challenging, and Susan discusses how she sustains her enthusiasm, manages work-life balance, and navigates crises and demanding situations. Her strategies for self-care and mindfulness offer practical advice for leaders at all levels.

Susan also describes the characteristics of average and great employees from her perspective, highlighting the qualities and behaviors that define exceptional team members and contribute to a thriving work environment. Tune in to gain valuable leadership insights from Dr. Susan Hernandez as she shares her experiences and strategies for success in the ever-evolving field of healthcare leadership.

The 2024 TEMSEA Conference will be from July 24th through the 26th in Murfreesboro at the Embassy Suites Conference Center. Build your conference from the Leadership course, Educator track, and Provider tracks. You can also join us for a golf outing! Please visit tnemsea.com for more information and registration.

Welcome to the TEMSEA Leadership Podcast, where we explore the journeys and insights of distinguished leaders in healthcare. In this episode, host Eric sits down with Dr. Susan Hernandez, the Associate Vice President and Health Systems Chief Nurse Executive in Dallas, Texas, at UT Southwestern University Hospitals. Susan shares her journey of moving from Chief Nursing Officer to Executive Chief Nursing Officer, discussing the challenges of transitioning to a new organization, the initial steps she took, and critical lessons learned. She emphasizes the importance of confidence, relationship-building, and having an open mind during such transitions.

Susan also explains the qualities she looks for in executive team members and the critical factors that can lead to success or failure in leadership roles. Her insights on creating a solid team foundation and the importance of trust and transparency are invaluable. Leadership changes are inevitable, and Susan offers strategies for responding effectively. She highlights the importance of clear communication and establishing boundaries to manage changes smoothly. With 5,000 employees reporting to her, Susan discusses how she teaches her leaders about her communication and leadership style. She stresses the importance of transparency, problem-solving strategies, and the need to handle conflicts professionally and thoughtfully.

Reflecting on her career advancement, Susan shares the factors that contributed to her success, the most significant lessons she has learned, and the challenges she currently faces. She underscores the importance of mentorship and continuous learning for personal and professional growth. Maintaining passion and motivation in high-level leadership roles can be challenging, and Susan discusses how she sustains her enthusiasm, manages work-life balance, and navigates crises and demanding situations. Her strategies for self-care and mindfulness offer practical advice for leaders at all levels.

Susan also describes the characteristics of average and great employees from her perspective, highlighting the qualities and behaviors that define exceptional team members and contribute to a thriving work environment. Tune in to gain valuable leadership insights from Dr. Susan Hernandez as she shares her experiences and strategies for success in the ever-evolving field of healthcare leadership.

The 2024 TEMSEA Conference will be from July 24th through the 26th in Murfreesboro at the Embassy Suites Conference Center. Build your conference from the Leadership course, Educator track, and Provider tracks. You can also join us for a golf outing! Please visit tnemsea.com for more information and registration. 

In this episode of the TN Emergency Medical Service Education Association (TEMSEA) Leadership podcast, we are honored to welcome Dr. Wayne Lee, a distinguished physician and veteran. Dr. Lee's remarkable journey, serving as a flight surgeon in the Vietnam War to becoming a leader in emergency medicine, provides a wealth of insights and inspiration. Throughout the interview, Dr. Lee shares his experiences and lessons about leadership and management.

Dr. Lee begins by discussing the moment he first realized his leadership potential and how his service as a flight surgeon began to shape his views on leadership. He highlights the critical lessons he learned during his military service, emphasizing the importance of adaptability, resilience, and the ability to make quick, informed decisions under pressure. These experiences profoundly influenced his approach to leadership in his subsequent medical career.

As the conversation progresses, Dr. Lee elaborates on the evolution of his management style from his early days in the military to his current roles. He discusses the influence of Teddy Roosevelt's "The Man in the Arena" on his leadership philosophy, underscoring the value of perseverance and the courage to face challenges head-on. Dr. Lee also shares critical strategies for managing large groups and successful individuals, stressing the importance of clear communication, team cohesion, and leading by example.

Dr. Lee's insights extend to mentoring and legacy, where he talks about his approach to mentoring younger leaders and the significance of distinguishing between perfection and excellence. He provides practical advice for aspiring leaders, encouraging them to focus on continuous improvement and to embrace the role of a listener to enhance their leadership effectiveness.

Learning Points:

The importance of adaptability, resilience, and informed decision-making learned from military service.

Teddy Roosevelt's "The Man in the Arena " inspired the influence of perseverance and courage."

Key strategies for managing teams include clear communication and leading by example.

The significance of mentoring, focusing on continuous improvement, and distinguishing between perfection and excellence.

Join us for an engaging and insightful conversation with Dr. Wayne Lee as we explore the principles and experiences that have shaped his exemplary leadership in the field of emergency medicine.

Please join us July 24-26, 2024, at the annual TEMSEA Education Conference in Murfreesboro, TN. There is something for everyone, plus a golf outing. For more information, visit the conference website TNEMSEA.com.

In this episode, Robert Byrd, a distinguished veteran in the EMS sector, marks his retirement by reflecting on a remarkable 45-year career. From his beginnings as an ambulance driver to his pivotal role as Vice President of Government Affairs at GMR, Robert discusses the critical leadership principles that have shaped his journey. Listeners will gain wisdom on embracing transparency, the importance of relationships, and the necessity of patient-first care. Robert emphasizes the value of learning from mistakes, maintaining accountability, and staying involved with policymakers to impact change. Take advantage of these leadership takeaways that advocate for honesty, ethics, and a drive for excellence in any professional landscape.

Leadership Takeaways:

1. Embrace Accountability: Surrounding oneself with trusted partners can significantly enhance focus and success.

2. Cultivate Strong Relationships: Building and maintaining relationships is foundational to effective leadership and community impact.

3. Prioritize Transparency and Engagement: Transparent communication and active engagement with policymakers are crucial in navigating and influencing the EMS landscape.

In this enlightening episode of the TEMSEA Leadership podcast, we take you back to the heart of February, to the Tennessee Ambulance Service Association Leadership Conference. Here, seasoned TN EMS leaders shared their invaluable insights and personal journeys, illuminating the path to effective leadership within the high-stakes world of emergency medical services. Join us as we distill the essence of these thought-provoking discussions, focusing on key themes of resilience, communication, and innovation. Our guests, a diverse group of EMS veterans, administrators, and frontline heroes, dive deep into what it means to lead with empathy, maintain team morale in the face of adversity, and navigate the ever-evolving challenges of the EMS landscape. Highlights include: * Resilience in Leadership: Learn how resilience shapes leaders, allowing them to support their teams, adapt to change, and overcome the unpredictable nature of EMS work. * Communication as a Cornerstone: Discover the critical role of clear, compassionate communication in building trust, ensuring effective team dynamics, and enhancing patient care. * Innovation and Adaptation: From technological advancements to shifts in patient care protocols, hear how leaders stay ahead of the curve, fostering a culture of continuous improvement and learning. * Empathy and Understanding: Uncover the power of empathy in leadership, a key ingredient for creating a supportive and inclusive work environment that values each member's well-being and professional growth. Through these discussions, our guests share their experiences and offer practical advice and strategies for aspiring and current leaders within the EMS community. Whether you're looking to enhance your leadership skills or gain a deeper appreciation for the complexities of EMS management, this episode promises a wealth of knowledge and inspiration. Don't miss this journey into the heart of EMS leadership. Tune in to gain perspectives that could shape your approach to leadership in emergency medical services and beyond. We always thank our listeners for their continued support and invite feedback, questions, or ideas for future episodes. Contact us via our website or social media channels to join the conversation. Let's continue to lead, learn, and inspire together.