The ActivateCX Podcast

The ActivateCX Podcast

By Frank RogersBusinessTechnology
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The ActivateCX Podcast episodes

  • Breaking the Customer Silence with VOC - Michelle Brigman

    Join host Frank Rogers and CX Master Jill Raff as they share valuable insights on enhancing customer experiences (CX) through better employee experiences (EX) and culture in this exciting episode of The ActivateCX Podcast!

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    52 min
  • Getting Culture Right with CX & EX with Jill Raff

    Join host Frank Rogers and CX Master Jill Raff as they share valuable insights on enhancing customer experiences (CX) through better employee experiences (EX) and culture in this exciting episode of The ActivateCX Podcast!

    For more info on how to subscribe to our newsletter, CLICK THE LINK BELOW:
    https://bit.ly/3Fw2YX6
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    TO WATCH THE FULL EPISODE: https://youtu.be/YeiQ8N9lq6o

    Be sure to LIKE and SUBSCRIBE :-)

    56 min
  • Tackling Data in the Contact Center with Code Creators

    Join Frank Rogers & CEO of Code Creators, Sherry Rajani, to discover how the power of data can enhance your contact center. Don't miss the chance to up your omnichannel game!

    For more information on Code Creators and to SUBSCRIBE to our NEWSLETTER, CLICK HERE: https://bit.ly/3FyaS2x
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    To watch the FULL EPISODE on YouTube, CLICK HERE: https://youtu.be/9Eh23-4I3Mw

    Be sure to LIKE and SUBSCRIBE :-)

    35 min
  • Unpacking Sprinklr

    Join our host Frank Rogers on The ActivateCX™ Podcast as he discusses contact center technology Sprinkler with guests Jay Vigeland and Vicki Tran. Tune in to learn how Sprinkler, rooted in marketing, uses Omnichannel AI to improve brand growth.

    39 min
  • Cracking the ROI Code

    Join Frank Rogers and CX master Joanna Palmer on Activate CX Podcast as they crack the ROI code for contact centers. Don't miss this chance to geek out on some big-brain insights!

    39 min

About The ActivateCX Podcast

From the publisher's feed

Join Frank Rogers on The ActivateCX™ Podcast, your resource for demystifying, clarifying, and providing guidance around AI, CXM, and the modern Cloud Contact Center.


In this Podcast…