Mi3 Audio Edition

The ‘anti-consultancy’: OMD CEOs prove naysayers wrong, set new direction with behavioural science, UX, CX first of ten new products in push to break agency mould – say rivals still conflicted on tech


Listen Later

When Aimee Buchanan jumped ship to archrival GroupM, the knives were out for OMD’s joint CEOs Laura Nice and Sian Whitnall. “The only way is down,” per one nameless exec. One year on, they’ve so far proved the doubters wrong, retaining Coles and landing the consolidated NSW Government account, where a new behavioural science unit helped nudge the business over the line. By 2025, they’re aiming to launch ten similar new products in a push to break the media agency mould, with CX and UX top of the agenda. Unlike some rivals, they’re uninterested in going toe-to-toe with the big consultants eating market share, while suggesting rivals remain conflicted on tech recommendations now driving a big chunk of their cash. They think a very different leadership style to the previous regime is now paying off, and have even accepted the so-called ‘twats’ model – staff mostly in Tuesdays, Wednesdays and Thursdays – is working.

See omnystudio.com/listener for privacy information.

See omnystudio.com/listener for privacy information.

...more
View all episodesView all episodes
Download on the App Store

Mi3 Audio EditionBy Mi3 & iHeart Podcasts Australia


More shows like Mi3 Audio Edition

View all
Football Daily by BBC Radio 5 Live

Football Daily

1,024 Listeners

Azeem Azhar's Exponential View by Azeem Azhar

Azeem Azhar's Exponential View

613 Listeners

The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

8,459 Listeners

If You're Listening by ABC

If You're Listening

303 Listeners

Squiz Today by Squiz Media

Squiz Today

48 Listeners

Mumbrellacast by Mumbrella

Mumbrellacast

1 Listeners

Nudge by Phill Agnew

Nudge

177 Listeners

Full Story by The Guardian

Full Story

164 Listeners

In Clear Focus by Bigeye

In Clear Focus

10 Listeners

Uncensored CMO by Jon Evans

Uncensored CMO

45 Listeners

FEAR & GREED | Business News by Fear and Greed

FEAR & GREED | Business News

12 Listeners

The Next Wave - AI and The Future of Technology by Mindstream (Hubspot Media)

The Next Wave - AI and The Future of Technology

55 Listeners

Chanticleer by Australian Financial Review

Chanticleer

19 Listeners

The Fin by Australian Financial Review

The Fin

18 Listeners

The Rest Is Politics: US by Goalhanger

The Rest Is Politics: US

2,153 Listeners