Technology can often help us provide a better experience for both our staff and our guests, but at what point does it detract from the overall experience? To argue the case for keeping things old-school, we are joined by Jill Cockson —entrepreneur & owner of Drastic Measures, Swordfish Toms, and Chartreuse Saloon. Cockson believes that bar owners should more often rely on the tried and true methods of guest satisfaction, as opposed to the following the latest fads and gimmicks. Tune to hear to hear her make her case.

Learn more about Diageo Bar Academy: https://bit.ly/319a5AA

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Join us every Monday as acclaimed bartender, Erick Castro, interviews some of the bar industry's top talents from around the world, including bartenders, distillers & authors. If you love cocktails & spirits then this award-winning podcast is just for you.

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