The Audio Cafe: for Baristas, Coffeehouses, Coffee Lovers

Surround yourself with experts, but make sure they don't tilt your vision too far. Remember, its you who has to visit that cafe over and over again, not them. Listen to advice, but also listen to your gut.

David Donde is on the quest for the perfect coffee while mainting an authentic and generous livestyle. Inspirational interview from someone who lives every moment.

From helping his mom close two businesses, to saving a coffee stand by purchasing it in 2010 and selling it in 2012 - Levi has learned first hand what it means to be an owner. Here Levi shares why he works so hard to help business owners make great drinks and build their profits.

Recently I was bummed out about missing a test, I've been working hard at several projects. It's perfectly fine to realize you're tired, but don't let that stop you.

One way to connect with customers and grow your business that many owners overlook. Yet it is another way to standout from the crowd and get attention. If you have a great landmark you will even be able to leverage social media as customers take pictures outside your cafe. These could be customers who don't even 'Like' or 'Follow' your company on social media. Think of the oportunities, now get out there and do something!

I am a big fan of employing reliable systems, but sometimes you need to take a look at what you are doing and find a better way. This episode is your inspiration. More info at www.AudioCafePodcast.com/28

For full show notes visit www.AudioCafePodcast.com/27 or wwwBoyrista.com

• Be proud of all the tasks you do, even if its cleaning a bathroom. You are serving as a member of the team to make the cafe better at serving more people. If you aren’t willing to help the team (even if that is cleaning a bathroom), then you aren’t cut out to be working in my cafe in any role. If you complain about anything seen under the Twitter hashtag #BaristaProblems you should re-evaluate if you’re cut out to be working with coffee or in customer service at all.
• Be proud of how you do what you do. The protocol may be to set up cups a certain way, and you think it should be some other way. First perfect the way your management wants you to do it, then figure out a better way, practice it, and show it to your boss. Anyone can complain, but a valuable team member makes an improvement and change to the system.
• Be proud of what you sell and who you partner with. Someone out there loves what you’re selling. Don’t complain to customers about what you don’t like. Know the stories of the people who bring your products.
• Be proud of your competitors. Do you recognize how your competitors are pushing you to do a better job?
• Be proud of your customers. Respect and care for them before they aren’t yours anymore.
• Celebrate with your peers. Take the time to recognize what your co-works, partnering companies, and everyone in the industry is doing to make our industry better.

Introduction to cold brew coffee and how to make it on tap!

I appreciate Laila's honesty and sharing her mistakes as a younger barista. It takes determination to win the United States Barista Championship but it also takes humility to admit you wish you had trained someone a different way. Many lessons and takeways from a very successful and respected barista. More at www.AudioCafePodcast.com/24