The Beat

If we want to get healthier and reverse chronic conditions, we can only get so far doing it alone. So, what can we do and who can we work alongside, to reverse chronic disease not only in ourselves but in the entire U.S.?

Jahangir Mohammed is the Founder and CEO of Twin Health. Twin is transforming the way the industry approaches chronic disease management by utilizing its Whole Body Digital Twin™ technology to heal damaged metabolic function and achieve unparalleled chronic disease reversal outcomes. Prior to Twin Health, Jahangir was the Founder/CEO of Jasper Technologies and prior to that, he was the Founder/CEO of Kineto Wireless.

On this episode of The Beat, Jahangir Mohammed and Dr. Lisa Shah joins hosts Dr. Gautam Gulati and Dr. Jordan Shlain to discuss the future of understanding human metabolism in order to reverse chronic disease. They describe exactly what their whole person treatment program (the Digital Twin) looks like and the impact it has had on people. Listen in to hear how Twin Health plans to reverse chronic disease in 1 million people in the US in 5 years with their reversal technology.

Topics Covered

• Jahangir background prior to Twin Health with Jasper Technologies and Kineto Wireless
• What inspired Jahangir to create Twin Health
• How Twin’s Reversal Technology works
• The mass amount of chronic diseases seen in over 1 billion people
• What 5 things Twin Health measures for each patient
• What the whole person treatment program (the Digital Twin) looks like
• Insight on preventing chronic disease
• Why people stick with Twin Health
• How Jahangir defines health as physical and mental longevity
• How Lisa defines healthcare as quality, trust, accountability and safety

Connect with Jahangir Mohammed

Twin Health

Connect with Dr. Gautam Gulati & Dr. Jordan Shlain

HLTH

Dr. Gulati on Twitter

Dr. Gulati on LinkedIn

Dr. Shlain on LinkedIn

Dr. Shlain on Twitter

Introductory Quote

[1:49–2:13]

“The impact of what we do, we believe could literally revolutionize human health. As we look around, one of the largest categories of diseases and conditions that is conflicting humanity is chronic metabolic diseases…So many of them. Affecting more than 1 billion people around the world. It’s incredible.

General Catalyst differentiates itself by including established companies in their portfolio, tackling problems holistically and having an appetite for long-term, multi-year commitments. One of their guiding principles includes building deep relationships while, simply, listening. And it’s working; their approach is affecting major change in the healthcare technology sphere.

Chitra Nawbatt is the Global Head of Health Assurance Partnerships at General Catalyst, a global venture capital firm. Chitra leads strategic partnerships in the expansion and execution of the firm's Health Assurance mission to make quality healthcare more affordable and accessible. Before her career as a growth strategist, Chitra was the New York-based anchor for Reuters International TV, where her live broadcasts were seen by millions across the world. She is a graduate of Harvard Business School and the University of Toronto.

On this episode, Chitra joins Dr. Gautam Gulati and Dr. Jordan Shlain to discuss General Catalyst’s mission to invest in healthcare technology companies that aim to improve healthcare access and affordability worldwide. Chitra reflects on the meaning of Health Assurance, General Catalyst’s foundational focus on human-to-human connections, deep relationship building and collaboration rather than disruption. Listen in to learn how innovating with a 360-degree view of a problem addresses all stakeholder needs, while maintaining alignment of economic interests.

Topics Covered

• The geographic locations in which General Catalyst invests
• What qualities General Catalyst seeks in choosing portfolio companies
• How Health Assurance, or a strong base-level of quality healthcare, encapsulates Chitra’s vision for innovation in healthcare
• How collaboration rather than disruption is a key differentiator in General Catalyst’s approach
• How the pandemic accelerated rapid, forward-thinking change in healthcare, specifically in telehealth
• Why it’s important to expand the vendor-vendee relationship to multistakeholder deep relationship-building
• How problem solving with a 360-degree view increases success and stakeholder – provider, patient and payor – adoption of change
• The ways Chitra uses listening, mutuality and human connection to solve problems
• How mutuality begets progress and success at work and in life

Connect with Chitra Nawbatt

• Chitra on Twitter
• Chitra on LinkedIn

Connect with Dr. Gautam Gulati & Dr. Jordan Shlain

• HLTH
• Dr. Gulati on Twitter
• Dr. Gulati on LinkedIn
• Dr. Shlain on Twitter
• Dr. Shlain on LinkedIn

At present, America has a sick care system where we wait until people are ill before we intervene.

But what if wearable technology could serve as a kind of check engine light, letting us know when our health data is off?

What if wearables could help us prevent disease and make better decisions for our health on a daily basis?

Harpreet Singh Rai is the CEO of Oura, a health technology company on a mission to help people improve their sleep, understand their bodies and transform their health. Harpreet’s team makes the Oura Ring, the most accurate sleep and activity tracker on the market. Harpreet spent 10 years in the finance space, serving as an Analyst with Morgan Stanley and Portfolio Manager at Eminence Capital before joining Oura in 2017.

On this episode of The Beat, Harpreet joins hosts Dr. Gautam Gulati, Dr. Jordan Shlain and Patricia Bradley to explain what differentiates the Oura Ring from other wearables and discuss its potential to become a clinically validated medical device. Harpreet shares his vision to expand the adoption of Oura through corporate partnerships, describing what his team does to keep user data private. Listen in for Harpreet’s insight on how wearables predict illness (including COVID-19) and learn how the Oura Ring can help you make better daily decisions to improve your health.

Topics Covered

• What inspired Harpreet’s passion for technology and health and how he got involved with the team at Oura
• What differentiates the Oura Ring from other wearables
• The potential for the Oura Ring to become a clinically validated medical device
• How the Oura Ring predicts COVID-19 2 to 3 days before symptoms present
• Harpreet’s insight on increasing adoption of Oura through partnerships with corporate organizations and healthcare payers and providers
• What Oura does to ensure GDPR and HIPAA compliance and keep user data private
• The benefit of Oura’s suggest-and-confirm methodology (and how Harpreet’s team plans to expand the feature)
• Why Oura focuses on deviation vs. absolute numbers to inform behavior change
• Oura’s long-term vision to support health as a daily practice
• How Oura helped the NBA maintain the ‘bubble’ during the pandemic
   

Connect with Harpreet Singh Rai

Oura

Connect with Dr. Gautam Gulati, Dr. Jordan Shlain & Patricia Bradley

HLTH

Dr. Gulati on Twitter

Dr. Gulati on LinkedIn

Dr. Shlain on Twitter

Dr. Shlain on LinkedIn

Resources

Oura’s Research & Validation Blog

'Feasible Assessment of Recovery and Cardiovascular Health: Accuracy of Nocturnal HR and HRV Assessed Via Ring PPG in Comparison to Medical-Grade ECG’ in Physiological Measurement

‘The Promise of Sleep: A Multi-Sensor Approach for Accurate Sleep Stage Detection Using the Oura Ring’ in Sensors

‘Feasibility of Continuous Fever Monitoring Using Wearable Devices’ in Nature

‘Feasibility of Continuous Distal Body Temperature for Passive, Early Pregnancy Detection’ in medRxiv

‘Nocturnal Finger Skin Temperature in Menstrual Cycle Tracking: Ambulatory Pilot Study Using a Wearable Oura Ring’ in BMC Women’s Health

‘Ultradian Rhythms in Heartrate Variability and Distal Body Temperature Anticipate Onset of Luteinizing Hormone Surge’ in Scientific Reports

‘WVU Rockefeller Neuroscience Institute Announces Capability to Predict COVID-19 Related Symptoms Up to Three Days in Advance’ in WVU Medicine News

‘The US Military’s Latest Wearables Can Detect Illness Two Days Before You Get Sick’ in Defense One

Fitbit Health Solutions

GDPR Compliance

HIPAA Compliance

Hippocratic Oath 2.0

‘The NBA Bubble Has Rolled Out Some Wild Technology to Help Keep Players, Coaches and Staff COVID-Free' in Business Insider

Introductory Quote

[34:12] “We call a lot of what we do in the app, we call it ‘look within.’ People are pulled to it. What changed? Why did my data change? What did I do yesterday? You actually ask yourself, and that’s where behavior change happens.”

About Melissa Sherry:

Melissa Sherry is the VP of Social Care Integration at Unite Us and designs payment technology to increase funding for community programs. She holds an M.P.H and a Ph.D. from the Department of Health Policy and Management at Johns Hopkins Bloomberg School of Public Health.

Things You’ll Learn:

• Unite Us is building coordinated care networks to make sure individuals’ basic needs are met and their social care journey is achieved.
• Housing is an important social determinant in patients’ care in terms of access and quality.
• Determinants like access to electricity, food, and medication all work in a snowball effect.
• Unlike healthcare language, the language around social care is currently being standardized by projects like the Gravity Project and Unite Us.
• Unite Us is using technology, along with structured data, in order to allow referrals to be easily sent through its platform.
• Social needs affect outcomes across all different sectors, including healthcare.

Resources:

• Connect and follow Melissa Sherry on LinkedIn.
• Follow Unite Us on LinkedIn.
• Discover the Unite Us Website.
• Explore the Gravity Project Website.

Early in her career as a nurse practitioner, Dr. Kristi Henderson realized that many of her patients didn’t have access to care early enough. And she set out to get healthcare to the people who needed it.

Dr. Henderson found a solution in technology and launched the first telehealth program in conjunction with the University of Mississippi Medical Center in 2003.

Today, Dr. Henderson is the CEO of MedExpress at Optum and SVP at the Center for Digital Health. She began her career as a nurse in emergency medicine in Jackson, Mississippi, and continued to practice for 24 years while building telehealth programs across the country. Dr. Henderson’s resume also includes roles as VP of Patient Access & Healthcare Transformation at Ascension and Clinical Operations Leader at Amazon Health.

On this episode of The Beat, Dr. Henderson joins hosts Dr. Gautam Gulati and Dr. Jordan Shlain to discuss the challenges she faced in building and scaling that first 24-hour emergency telehealth program. Dr. Henderson describes the barriers to innovation in healthcare that lifted during the pandemic and explains how she thinks about deciding where healthcare should be delivered. Listen in to understand the role ‘speed of trust’ plays in implementing new innovation and learn how technology might be used to improve efficiency, effectiveness and engagement in healthcare delivery.

Topics Covered

• Dr. Henderson’s early experience as a nurse in emergency medicine in Jackson, MS
• What inspired Dr. Henderson to launch the first telehealth program
• The challenges Dr. Henderson faced in building and scaling a successful 24-hour emergency telehealth program in Mississippi
• How Dr. Henderson continued to work as a nurse practitioner while building telehealth programs on a national scale
• The barriers to innovation in healthcare that lifted during the pandemic
• How Dr. Henderson thinks about deciding where healthcare should be delivered
• Creating a hybrid model that balances virtual and in-person care
• The role speed of trust plays in implementing new technology in the healthcare system
• The relationship between improved outcomes and lower healthcare costs
• Using tech to capture the doctor-patient interaction vs. entering info in EMR systems

Connect with Dr. Kristi Henderson
 

Optum

Dr. Henderson on Twitter

Dr. Henderson on LinkedIn

Connect with Dr. Gautam Gulati & Dr. Jordan Shlain

HLTH

Dr. Gulati on Twitter

Dr. Gulati on LinkedIn

Dr. Shlain on Twitter

Dr. Shlain on LinkedIn

Resources

Ascension

Amazon Care

Harvard Study on Workplace Harassment

NightHawk Radiology
 

Introductory Quote

[14:29] “What can we NOT do via telehealth? That’s what needs to be in a clinic. And then you can kind of work backwards. Let’s try to solve everything with the most convenient and less costly solution.”

With all the buzz of new innovations, it's easy to forget that healthcare is a people business in need of technology, not a technology business in need of people. Consensus Cloud Solutions is using new technology solutions to help doctors continue to communicate in a way that’s comfortable for them, then processing that data and making it usable for the entire healthcare team. It’s about putting the humanity back into healthcare technology.

With over 20 years of experience in healthcare technology, Bevey Miner is the Global Chief Marketing Officer at Consensus Cloud Solutions. Bronwen Huron is a nurse devoted to improved health IT and is the Head of Healthcare Product and Strategy at Consensus Cloud Solutions.

Consensus Cloud Solutions started as an interoperable digital cloud faxing solution over 25 years ago and has grown to be the global leader of digital cloud fax technology, moving from simple digital documents to advanced secure data transport using healthcare standard HL7/FHIR, Natural Language Processing (NLP) and AI to convert unstructured documents into meaningful structured data that keeps providers connected through each patient's continuum of care.

On this episode, Bevey and Bronwen join hosts Dr. Jordan Shlain and Dr. Jessica Shepherd to discuss how Consensus is providing communication solutions that make it possible to transfer unstructured electronic health records (EHRs) into structured data usable by everyone else on the healthcare team.

Listen in to understand how Consensus Cloud Solutions is working on solutions to speed valuable healthcare information forward to improve results for practitioners and their patients.

Topics Covered

• What makes health information technology so challenging
• How looking back at healthcare communication is helping Consensus find today’s technology solutions
• The vital importance of creating technology solutions that support how providers communicate
• How Consensus is making the transition to technology more efficient for providers
• Why Consensus is focused on technology that provides better patient care outcomes
• How to translate human words and emotions into shared health information using AI
• Why Consensus is driven to put the humanity back in health care technology

Connect with Bevey Miner

• Bevey Miner on LinkedIn

Connect with Bronwen Huron

• Bronwen Huron on LinkedIn

Connect with Dr. Jordan Shlain, Dr. Jessica Shepherd, & Dr. Gautam Gulati

• Dr. Shlain on Twitter
• Dr. Shlain on LinkedIn
• Dr. Shepherd on Twitter
• Dr. Shepherd on LinkedIn
• Dr. Gulati on Twitter
• Dr. Gulati on LinkedIn

Resources

• Consensus Cloud Solutions
• ViVE

About Kristen Valdes

Kristen Valdes is the founder and CEO of b.well Connected Health. She is a transformative force in today’s healthcare marketplace, spearheading the conversation on how empowering consumers can transform healthcare delivery. 

Kristen is a seasoned healthcare executive with over 20 years in the industry and has dedicated her life to pioneering inventive solutions. Her powerful personal story has primarily driven this quest as the mother of a child suffering from a significant autoimmune disorder. Prior to founding b.well, Kristen was a Vice President at United Healthcare, running Medicare Advantage plans across 12 states. Mrs. Valdes has been recognized as a 40 Under 40 Healthcare Innovator, and b.well Connected Health has won various competitions and awards, including being named Top Innovator by Accenture in their Global Health Tech Innovation Challenge.

Things You'll Learn

• Patients have tons of accounts and passwords to keep up with for their healthcare portals.
• Healthcare providers need to make it simple to tell patients they need specific care.
• American consumers are not educated about their fundamental rights from the healthcare perspective.
• Consumers are used to having multiple options from where to choose.
• Providers now have to be consumer-minded with everything they offer.

Resources

• Connect and follow Kristen on LinkedIn.
• Discover more about b.well.

About Richard Scarfo

Richard Scarfo is the president of HLTH, a leading platform bringing together the entire health ecosystem, focused on health innovation and transformation.

Before leading HLTH, he was the Vice President of PCHAlliance at HIMSS. He has also had positions in Sales, Marketing, and Strategic Alliances in several renowned healthcare industry companies. 

Things You'll Learn

• Events are more successful when they are focused on the experience they want to deliver.
• Producers and organizers also concentrate on curating the network they are building for the event.
• The Outcomes Rocket ViVE podcast series is here to help you catch up if you weren’t able to be at the in-person conference.

Resources

• Connect and follow Richard on LinkedIn.
• Discover more about HLTH.

Over time, drug development has become more and more challenging.

Success rates of clinical trials hover in the single digits, and the cost of developing a new treatment is greater than $2.5B.

So, what can we do to make drug discovery faster, less expensive and more successful? How might advancements in machine learning and the availability of biomedical data revolutionize the drug design process?

Daphne Koller is the CEO of Insitro, a company that is rethinking drug discovery using machine learning. She spent 18 years as a professor in the computer science department at Stanford before leaving to build the education platform Coursera. In 2016, Daphne returned to her passion for improving human health with machine learning, first as Chief Computing Officer at Calico Labs and then as the Founder of Insitro.

On this episode of The Beat, Daphne joins host Dr. Gautam Gulati to explain how her experience with her father’s autoimmune condition informs her work and why we need to rethink the fundamental categorization of disease. Daphne describes how releasing machines from our preconceptions of what’s important uncovers new science around the drivers of disease and serves as a critical starting point for developing new interventions. Listen in for Daphne’s insight on leveraging machine learning to improve clinical trials and learn why data collection should be part of the fabric of every biopharma company.

Topics Covered

• Daphne’s background in machine learning, biology and medical data
• How Daphne’s experience with her father’s autoimmune disease informs her work at Insitro
• Why we need to rethink the fundamental categorization of what disease is
• Daphne’s insight on the history of machine learning and the danger in overhyping what the technology can do
• The pros and cons of using end-to-end learning to make predictions
• How releasing machines from preconceptions of what’s important helps uncover new science
• Why understanding the drivers of disease is a critical starting point for developing new interventions
• Why data collection should be part of the fabric of every biopharma company
• How Daphne’s work in machine learning can be used to improve clinical trials
• Why now is the right time for a company like Insitro
• How Daphne thinks about privacy and issues of informed consent

Connect with Daphne Koller

Insitro
 

Connect with Dr. Gautam Gulati

HLTH

Dr. G. on LinkedIn

Dr. G. on Twitter
 

Resources

Coursera

Art Levinson at Calico

Dr. Hal Barron at GSK

Aducanumab

Chasing My Cure: A Doctor’s Race to Turn Hope into Action by David Fajgenbaum

Insitro’s Partnership with Gilead

UK Biobank

Introductory Quote

[5:34] “What I really wanted to build was a company that rethought drug discovery and development from the ground up, using machine learning as a foundational tool.”

Even before the pandemic, mental health was the #1 cause of disability worldwide.

Yet most people didn’t feel comfortable sharing their mental health struggles and many waited until they were in crisis to ask for help—if they asked for help at all.

So, how can we destigmatize mental health and provide people all over the world with access to ongoing support?

Alyson Watson is the Founder and CEO of Modern Health, a global mental health benefits solution for employers. Modern Health takes a preventative approach to mental health, leveraging clinically validated assessments to offer employees access to their own personalized mental healthcare plan.

On this episode of The Beat, Alyson joins host Dr. Gautam Gulati to explain how she defines health in terms of the mind-body connection and describe how she thinks about mental health on a spectrum. Alyson walks us through the process of using the Modern Health app and discusses the benefit of providing mental health support options beyond traditional therapy. Listen in for Alyson’s insight around the opportunity for innovation in the mental health space and learn how Modern Health is working to make mental health support more accessible to employees around the world.

Topics Covered

• How Alyson’s experience with therapy inspired the creation of Modern Health
• How Alyson defines health in terms of the mind-body connection
• What prompted our growing awareness of mental health needs
• How Alyson thinks about mental health on a spectrum from green to red
• Why technology has a negative impact on our mental health
• Modern Health’s function as a mental health benefits platform for employers
• How Modern Health provides access to personalized mental healthcare plans
• How Alyson’s team keeps employee information confidential (and what data they DO share with employers)
• Providing options for mental health support beyond the therapy-first model
• The opportunity for innovation in the mental health support space

Connect with Alyson Watson

Modern Health
 

Connect with Dr. Gautam Gulati

HLTH

Dr. G. on LinkedIn

Dr. G. on Twitter

Resources

Together: The Healing Power of Human Connection in a Sometimes Lonely World by Vivek H. Murthy

International Coaching Federation

Cognitive Behavioral Therapy

Acceptance and Commitment Therapy

Behavioral Therapy

Motivational Interviewing

Circles by Modern Health

Introductory Quote

[4:46] “Well, it’s really interesting to think about that even before this pandemic hit, mental health was the #1 cause of disability worldwide."