Leadership has a memory. One careless public callout can stick for decades, while one intentional moment of recognition can build the kind of confidence people carry forward.

Gregg sits down with Stephen Webb, senior leader at Ensign-Bickford Aerospace and Defense Company, to explore the leadership practice of "looking for diamonds in the rough." Stephen shares how early experiences with overly critical managers shaped his view of respect, accountability, and recognition, and why leaders must balance high standards with encouragement.

From public praise that misses the mark to private feedback that builds trust, Stephen offers practical wisdom for people-first leaders who want their teams to feel seen, motivated, and empowered to grow. This conversation is a reminder that people often become more of what we consistently recognize. 💎

Additional Resources:

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Key Takeaways:

• Recognition builds confidence, ownership, and stronger team performance.
• Feedback should correct behavior without attacking identity.
• Public praise is not meaningful for everyone.
• Respectful leaders notice progress, not just problems.
• People become what leaders consistently recognize.