The Business Mechanic Show

It's lonely at the top. Often bosses are completely unaware of the fact that they display behaviors that are destructive to the company. That's a problem.

This podcast teaches you how to deal with your difficult boss. What makes them the way they are. How to deal with their destructive behaviors to create the best possible outcome.

Gain The Skills and Confidence to Deal With Difficult People

The fact is not many direct reports have the willingness to tell their boss the truth. Don't you think it is only fair for them to know? You owe it to the boss to make them aware of how their behaviors affect the company emotionally and financially.

This podcast takes you through the exercise to capture the destructive behaviors specifically and then turn that into how expensive it is for them to continue with the same course. It will give you the process to make the workplace better for everyone.

Start Dealing With Difficult People Like a Pro

I share the critical tool of SBI as a communication process

Use the three stages of the SBI feedback tool to structure your feedback so that it's concise and nonjudgmental:

Situation: describe the "when" and "where" of the problem.

Behavior: describe the other person's behavior (but only mention the actions you have observed yourself).

Impact: communicate the effect of the person's behavior on you, your team, and the organization.

Vaughn is the co-founder of Results-Driven Leadership. He is a leadership development expert, podcaster, and author. His methods are brought from his real-world experience working on the front lines and living the role of being a high-impact leader and manager. His coaching and training programs offer no theory, just common-sense advice, and direction. He is a former executive with CarMax the world's largest and most respected company in the auto industry and is a Fortune 100 Best Places to Work.

Vaughn's mission is to improve the impact of executives and other managers by increasing their knowledge, skills, and abilities.

His motto is "No matter what business you're in, you're in the people business."

Stay Connected with Newsletters and Updates

Join our mailing list to receive our team's latest news and updates. Don't worry; your information will not be shared.

We hate SPAM. We will never sell your information for any reason.

Learn More About Our Online Training Courses

Visit Our Website

Contact [email protected] for a Free Consultation

LinkedIn

Annual Performance Reviews don't work, yet companies still conduct them.

In this final chapter of this podcast topic, you will learn the modern approach that works so well with today's workforce. Stop wasting your time and get what you want to achieve from this activity.

Higher engagement and productivity = Improved Profit!

The topic of performance management can bring dread to managers and employees alike. But a successful system can positively impact the bottom line, provide a path for achieving goals, and increase employee morale. This resource center can help managers implement and maintain a successful strategic process.

Master Performance Feedback Starting NOW!

You Got This!!!

Regardless of the type or format of the selected method to review an employee's behavioral and work expectations, clear definitions of each level of performance must be provided. Raters should be provided with examples of behaviors, skills, measurements, and other performance factors to assist them in evaluating an employee. Several types of performance review systems are in common use. Each system has its benefits and drawbacks.

In most organizations, some managers are perceived as "tough" and others as "easy." This inconsistency may result in varied interpretations of an organization's performance rating scale as applied to employees in different groups. Managers must align in using the rating system so that inconsistencies do not occur. Despite training and the best of intentions, differences in the interpretation and application of the rating scale are almost inevitable.

An effective performance management program is beneficial to both the employer and employee. It helps employees correct any shortcomings to become valuable, contributing workforce members. This process is designed for "Fire Prevention," not "Fire Fighting" Catch missteps early and correct bad behavior or habits early so that the performance does not progress to a larger, more involved, and damaging situation.

Vaughn is the co-founder of Results-Driven Leadership. He is a leadership development expert, podcaster, and author. His methods are brought from his real-world experience working on the front lines and living the role of being a high-impact leader and manager. His coaching and training programs offer no theory, just common-sense advice, and direction. He is a former executive with CarMax, the world's largest and most respected company in the auto industry, and is a Fortune 100 Best Places to Work.

Vaughn's mission is to improve the impact of executives and other managers by increasing their knowledge, skills, and abilities.

His motto is "No matter what business you're in, you're in the people business."

Stay Connected with Newsletters and Updates

Join our mailing list to receive our team's latest news and updates. Don't worry; your information will not be shared.

We hate SPAM. We will never sell your information for any reason.

Learn More About Our Online Training Courses

Visit Our Website

Contact [email protected] for a Free Consultation

LinkedIn

The topic of Performance Management can bring dread to managers and employees alike. But a successful system can positively impact the bottom line, provide a path for goals to be achieved and increase employee morale. This podcast can help managers implement and maintain a successful performance management mindset and system.

Take Our Online Training Course Performance Management That Works

For most organizations in the United States, performance reviews are used to support decisions related to training and career development, compensation, transfers, promotions, and reductions-in-force or employment termination. Generally, the performance review process includes setting clear and specific performance expectations for each employee and providing periodic informal or formal feedback about employee performance relative to those stated goals. Recent trends, however, include a less formalized process of performance management focusing on more feedback and coaching rather than a time-consuming paper trail.

Managers can prevent or remedy many performance problems by ensuring that two-way conversations occur between managers and employees, resulting in a complete understanding of what is required when it is required and how everyone's contribution measures up.

Contact Us For More Information

Everyone benefits when:

The employee knows exactly where they stand in relation to achieving goals and reaching performance milestones that contribute to career development, promotions, and more.

The ability to give feedback is a superpower. Little nuggets of feedback can change lives. But the word "feedback" has a negative connotation, perhaps because not many people are comfortable giving it.

You should allow frank and positive thoughts in your feedback because teams that encourage this will stay together longer. Employees who receive specific praise in the form of feedback performed better at future tasks than their counterparts; it has been proven.

Our words have the power to inspire, unlock potential, to lift us up instead of knocking us down. If that doesn't get you on board with fixing feedback ... nothing will.

Most importantly, when managers focus on fixing a performance problem through negative feedback, it's a huge turnoff in the employees' minds. Think about that from your own experience of having nothing but a steady diet of negative feedback. When we exert control over someone, their performance will actually go down, outcomes suffer, and learning is limited.

Vaughn is the co-founder of Results-Driven Leadership. He is a leadership development expert, podcaster, and author. His methods are brought from his real-world experience working on the front lines and living the role of being a high-impact leader and manager. His coaching and training programs offer no theory, just common-sense advice, and direction. He is a former executive with CarMax the world's largest and most respected company in the auto industry and is a Fortune 100 Best Places to Work.

Vaughn's mission is to improve the impact of executives and other managers by increasing their knowledge, skills, and abilities.

His motto is "No matter what business you're in, you're in the people business."

Stay Connected with Newsletters and Updates

Join our mailing list to receive our team's latest news and updates. Don't worry; your information will not be shared.

We hate SPAM. We will never sell your information for any reason.

Learn More About Our Online Training Courses

Visit Our Website

Contact [email protected] for a Free Consultation

LinkedIn

If you seem to be constantly dealing with problems all day every day you will want to listen to this podcast.

In this podcast, I share a business parable about how a village perished and how it was easily prevented. I share this parable to give you the paradigm shift to thinking about each problem you face daily and think about... not fixing the symptom but getting to the root cause so you never have to deal with it again or even less frequently.

This is one of my favorite parables Babies Down the River".

Train To Become a Results-Driven Manager

You Got This!

When you find yourself or your team spending excessive time and energy dealing with problems, you must get to the "Root Cause" and solve those problems. You must recognize the challenge and do so prior to those problems dominating your efforts. If you and your team are only putting our bandaids on the challenges then your problems will never be permanently solved.

What makes this scenario in business even more dangerous is the drain on your resources. When too much of your time and energy is spent putting out fires instead of preventing them before they start prohibits you from devoting those resources to the growth and development of your team or business.

Just as it's vital to address immediate needs (babies in the river), it's equally important to seek long-term, sustainable change through process improvement.

The difference between dealing with an issue and preventing the issue is the real lesson here. People in a reactive state pull babies out of rivers. Leaders pull babies out of rivers, and they stop people from throwing them in.

Results Driven Leadership's Management Training programs focus on your company's vision and strategy while guiding and removing obstacles for their team to achieve total success.

Vaughn is the co-founder of Results-Driven Leadership. He is a leadership development expert, podcaster, and author. His methods are brought from his real-world experience working on the front lines and living the role of being a high-impact leader and manager. There was no theory, just common-sense advice, and direction from someone who developed the team that scaled a $2 Billion business with 3000 employees. CarMax is the world's largest and most respected company in the auto industry and is a Fortune 100 Best Places to Work.

Vaughn's mission is to improve the impact of executives and other managers by increasing their knowledge, skills, and abilities.

His motto is "No matter what business you're in, you're in the people business."

Stay Connected with Newsletters and Updates

Join our mailing list to receive our team's latest news and updates. Don't worry; your information will not be shared.

We hate SPAM. We will never sell your information for any reason.

Learn More About Our Online Training Courses

Visit Our Website

Contact [email protected] for a Free Consultation

LinkedIn

In managing salespeople for decades, I've learned their nuances and quirks quite well. They are typically individualistic and like to do things their way. However, what if their way is not "The Way" your sales process is designed to flow. I can guarantee you that right now, they are not following the process you think they are. And, it is probably impacting sales performance. Learn in this show how to fix that.

Invest In Your Future Success by Becoming a Results-Driven Sales Manager

In this podcast, I will share with you the need for a structured sales process that acts as a road map for you as the sales manager and for you as a salesperson. Having a repeatable process is crucial to the success of any business, and sales are not exempt. Salespeople and sales teams need structure to a degree, and the top-performing teams and producers all possess a process as a vital component.

I will share with you the steps to a successful sales process and then how to manage the sales process to even higher success. And everyone will like it!

Become a Results-Driven Sales Manager

Vaughn is the co-founder of Results-Driven Leadership. He is a leadership development expert, podcaster, and author. His methods are brought from his real-world experience working on the front lines and living the role of being a high-impact leader and manager. His coaching and training programs offer no theory, just common-sense advice and direction. He is a former executive with CarMax, the world's largest and most respected company in the auto industry, and is a Fortune 100 Best Places to Work.

Vaughn's mission is to improve the impact of executives and other managers by increasing their knowledge, skills, and abilities.

His motto is "No matter what business you're in, you're in the people business."

Stay Connected with Newsletters and Updates

Join our mailing list to receive our team's latest news and updates. Don't worry; your information will not be shared.

We hate SPAM. We will never sell your information for any reason.

Learn More About Our Online Training Courses

Visit Our Website

Contact [email protected] for a Free Consultation

LinkedIn

It is so easy to blame an employee for their lack of motivation. Well, it's not always their fault. Many times the reason will surprise you.

Better yet, you can change the attitude and improve the productivity of your lazy performers with a few best practices shared in this podcast.

Become an Inspirational Leader

You Got This!

Apply what you learn, sit back, and enjoy a stress-free life! Well almost...

You will learn the value of giving them goals that are aligned with their self-interest.

Stop the Command and Contol Method of Management. You may think you are not deploying this method, but I'll bet you $100 bucks you are to some degree. Wanna bet?

That's how you are controlling their motivation or lack of it. How are you in their head? Positive or Negative? Hmmm.

Vaughn is the co-founder of Results-Driven Leadership. He is a leadership development expert, podcaster, and author. His methods are brought from his real-world experience working on the front lines and living the role of being a high-impact leader and manager. His coaching and training programs offer no theory, just common-sense advice, and direction. He is a former executive with CarMax, the world's largest and most respected company in the auto industry, and is a Fortune 100 Best Places to Work.

Vaughn's mission is to improve the impact of executives and other managers by increasing their knowledge, skills, and abilities.

His motto is "No matter what business you're in, you're in the people business."

Stay Connected with Newsletters and Updates

Join our mailing list to receive our team's latest news and updates. Don't worry; your information will not be shared.

We hate SPAM. We will never sell your information for any reason.

Learn More About Our Online Training Courses

Visit Our Website

Contact [email protected] for a Free Consultation

LinkedIn

This is a quick podcast on a HUGE Opportunity for most companies.

Many companies want to do this, but very few do it well. And that's being transparent about the achievement of company goals. Recent surveys showed that 40% of the employees surveyed had no idea what the mission, the purpose, the GOALS, or the direction of their company was.

Contact Us For Solutions to Your Business Challenges

And they feel very left out of the. Because that creates uncertainty, it creates a lack of engagement and a connection to the company, and that's a problem. It's a massive problem in America. Period.

Improve Your Management Skills Starting Now

70% of the American workforce is, is disengaged. It's just a huge problem. They don't care much about who they work for or what they do.

You know, let me check you on this one. Could this ever be said in your, in your company?

Nobody around here ever tells us what's going on. It's pretty standard. And I hope it's not happening in your company. It probably is to some degree, but let's minimize that. Let's become a little more transparent about the goals, the mission, the direction, the needs, and the success of your company. Listen and Learn

Vaughn is the co-founder of Results-Driven Leadership. He is a leadership development expert, podcaster, and author. His methods are brought from his real-world experience working on the front lines and living the role of being a high-impact leader and manager. His coaching and training programs offer no theory, just common-sense advice, and direction. He is a former executive with CarMax the world's largest and most respected company in the auto industry and is a Fortune 100 Best Places to Work.

Vaughn's mission is to improve the impact of executives and other managers by increasing their knowledge, skills, and abilities.

His motto is "No matter what business you're in, you're in the people business."

Stay Connected with Newsletters and Updates

Join our mailing list to receive our team's latest news and updates. Don't worry; your information will not be shared.

We hate SPAM. We will never sell your information for any reason.

Learn More About Our Online Training Courses

Visit Our Website

Contact [email protected] for a Free Consultation

LinkedIn

Consumer car buying preferences are changing rapidly. From where I sit as a consultant, coach, and trainer in the auto industry I'm concerned that today's car dealers are not becoming the future car dealers that car buyers will expect. In this podcast, I trace the history of Blockbuster video and how they adjusted far too slowly to advances in technology and at the same time the changing demands of the customer. As you know Blockbuster was left in the cold, bankrupt and out of business. Netflix saw it coming and adjusted and embraced what the customer of the future wanted. Today they dominate iwth193 Million subscribers. 

The car dealers of today must make some major changes. Will they do so in time?

What separates companies with high-performing sales teams from the ones with mediocre results? No one thing makes the difference. A combination of disciplined sales management processes and leadership creates improved performance.

In this podcast, I share one that is mandatory but rarely used properly. I guarantee if you looked under the hood of all top-performing sales teams, you would find this one thing in common.

Invest in Yourself and Become a Results-Driven Sales Manager

Your Future Success Starts Here!

You're Worth It

The quality of the Weekly sales meetings that are being conducted one-on-one with each sales team member and in with the sales team.

There are so many mistakes being made during sales meetings. Which are you making? Listen so you can make some corrections.

Learn the hows and whys during this segment, then go out and put what you learn into action. You will quickly see the much-improved performance. Yeah, jeez, it's a lot of work. It takes extra time. Of course, it does. What in the world have you ever done that came with a huge payoff that was easy? Yeah, nothing.

I promise this is worth it. Ultimately, you will save the time it takes to do these because you won't have your boss up your butt asking why sales aren't better.

What are you waiting for? Listen and download so you can master all the steps I share.

Vaughn is the co-founder of Results-Driven Leadership. He is a leadership development expert, podcaster, and author. His methods are brought from his real-world experience working on the front lines and living the role of being a high-impact leader and manager. His coaching and training programs offer no theory, just common-sense advice, and direction. He is a former executive with CarMax, the world's largest and most respected company in the auto industry, and is a Fortune 100 Best Places to Work.

Vaughn's mission is to improve the impact of executives and other managers by increasing their knowledge, skills, and abilities.

His motto is "No matter what business you're in, you're in the people business."

Stay Connected with Newsletters and Updates

Join our mailing list to receive our team's latest news and updates. Don't worry; your information will not be shared.

We hate SPAM. We will never sell your information for any reason.

Learn More About Our Online Training Courses

Visit Our Website

Contact [email protected] for a Free Consultation

LinkedIn

I've got good news and bad news. The good news is the employee is not underperforming on purpose. They are not trying to make you mad. They really want to do a good job and exactly what you want them to do.

Now for the bad news. The root cause of the reason why they are not doing what you want them to all goes back to you...their manager. The person the boss should be getting down on is the person looking back at them in the mirror. What???

As you listen to this podcast you will begin recognizing the steps you are not taking that causes the poor performance. Fix your mistakes and your life just got a lot less stressful. You will be happier. Your spouse will look forward to you coming home and your dog won't run from you when they see you.

I know because I lived that life early in my career. Then I started finding and developing a better way. I found out the real cause of my frustration. I've practiced these approaches for decades now and they work like a charm.