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The Business of Practice 109: Handling Client Complaints with Dr. Charlotte Lacroix
In this episode, Charlotte Lacroix, DVM, JD, gave advice on how to respond to client complaints in order to prevent board complaints or legal action. She emphasized the importance of carrying license defense insurance and having an attorney assist you in responding to complaints.
The Business of Practice is brought to you by CareCredit.
This information is shared solely for your convenience. You are urged to consult with your individual advisors with respect to any information presented.
Business of Practice Podcast Hosts, Guests, and Links Episode 109:
- Hosts: Dr. Amy Grice and Carly Sisson (Digital Content Manager) of EquiManagement | Email Carly ([email protected]) | Connect with Carly on LinkedIn
- Guest: Dr. Charlotte Lacroix, DVM, JD
- Podcast Website: The Business of Practice
View all episodes
By Horse Radio Network
4.6
132132 ratings
In this episode, Charlotte Lacroix, DVM, JD, gave advice on how to respond to client complaints in order to prevent board complaints or legal action. She emphasized the importance of carrying license defense insurance and having an attorney assist you in responding to complaints.
The Business of Practice is brought to you by CareCredit.
This information is shared solely for your convenience. You are urged to consult with your individual advisors with respect to any information presented.
Business of Practice Podcast Hosts, Guests, and Links Episode 109:
- Hosts: Dr. Amy Grice and Carly Sisson (Digital Content Manager) of EquiManagement | Email Carly ([email protected]) | Connect with Carly on LinkedIn
- Guest: Dr. Charlotte Lacroix, DVM, JD
- Podcast Website: The Business of Practice
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