Episode Summary:

In today’s episode, Ryan gets real about something most business owners struggle with: having hard conversations with employees. Whether it’s lateness, sloppiness, or poor attitude, most owners either avoid confrontation or explode after bottling up frustration. Neither works—and both can kill your company culture. So Ryan breaks down a powerful leadership strategy he learned from his mentor, Josh Latimer, on how to approach correction with clarity, calm, and control. You’ll learn the exact steps to take when a tech needs to be corrected, how to communicate expectations with confidence, and how to create buy-in without drama. If you want to lead like a true CEO—not just a friend or frustrated boss—this episode is for you.

🔥 Ready to level up your leadership and build a real business that runs without chaos?

📩 DM Ryan the word “podcast” on Instagram @ryanthewindowcleaner to connect and learn how he’s helping 40+ service business owners grow fast with confidence.

Until next time, keep grinding, keep growing—and remember: leadership isn’t easy, but it’s worth it.