We're taking a short break over the holidays so I've chosen to re-air a couple of the most impactful episodes - impactful both from a business and a personal perspective.Â
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So today, we have the episode with Chris Walker of Refine Labs where we went over his company’s ways of helping B2B companies grow through marketing.Â
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Chris comes from a very unique background (engineering) which allows him to look at the full revenue ecosystem rather than breaking it down into silos.
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If you want your revenue acquisition process to rely on digital to create demand, Chris is the man to call.
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Join me as we look back to this very insightful episode!
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We talked about:
1. How an engineering background gave Chris the advantage in marketing [01:36]
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- Losing his own money as a vital point in his experience [04:20]
2. The gap in the marketplace that Chris saw [06:00]
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- Removing assumptions that are no longer true [07:53]
3. The benefit of working with a blank slate [08:54]
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4. Barriers preventing companies from driving demand from digital [10:13]
5. Attribution is not marketing against sales [12:25]
6. Why you shouldn’t measure social channels the same way with Google [13:14]
7. The first step for founders is to know what they’re good at [20:12]
8. Adspend is a cost of doing business [22:28]
9. Why buyer intent is a critical factor to sales [24:32]
10. The major shifts in the buying process [25:22]
11. Customer success should be part of your product [29:35]
12. Through education, you create awareness [31:38]
13. You don’t really need salespeople [33:33]
14. Companies need a recurring revenue model driven by customer acquisition [35:37]
15. How COVID impacted sales and marketing [38:46]
16. The one thing Chris recommends [41:23]
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Resource Links:
- Brett Trainor Website (https://bretttrainor.com/)
- Download The Growth Readiness Checklist (https://bretttrainor.com/resources/)
- Refine Labs Website (https://www.refinelabs.com/)
- State of Demand Gen Podcast (https://podcasts.apple.com/us/podcast/state-of-demand-gen/id1511588213)
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About Our Guest:
Chris Walker is the CEO at Refine Labs, a marketing consulting firm focused on growing B2B SaaS companies. Their Revenue Engine Optimization Formula combines revenue operations, growth marketing, and buyer enablement.
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If you liked this episode, please don’t forget to tune in, subscribe, and share this podcast.Â
Connect with Chris Walker:
LinkedIn: https://www.linkedin.com/in/chris-walker-41597028/
Twitter: https://twitter.com/ChrisWalker171
Connect with me and learn more about growing your business:
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/bretttrainor/
YouTube: https://www.youtube.com/channel/UCySoKsETeKxu-Fnf2VfE7Gg
Facebook: https://www.facebook.com/TrainorBrett
Twitter: https://twitter.com/Brett_Trainor
Instagram: https://www.instagram.com/bretttrainor/
If you liked this episode, please don’t forget to tune in, subscribe, and share this podcast.