In this episode of The Counterweight, Doug Rogers and Russell Neiman Stover discuss the latest developments in health tech, focusing on AI applications like ChatGPT and Doctronic. They explore the implications of AI in healthcare, including prescription capabilities, regulatory challenges, and the growing consumerism in healthcare. The conversation also touches on insights from the upcoming JPMorgan Healthcare Conference and the future of AI in patient care.

Takeaways

• Doctronic is the first AI company approved to write prescriptions.
• AI tools like ChatGPT are changing patient interactions with healthcare.
• The healthcare landscape is shifting towards consumerism.
• Regulatory challenges remain a significant barrier for AI in healthcare.
• The JPMorgan Healthcare Conference will highlight financial performance and challenges for health systems.
• 24 million Americans are affected by the lapse of ACA subsidies.
• 340B programs are crucial for health systems' financial stability.
• AI can help alleviate labor shortages in healthcare.
• The future of healthcare will involve more AI-driven solutions.
• Consumer access to healthcare information is increasing.

In this episode of the Counterweight Podcast, Doug Rogers interviews Dave Smith, SVP of Revenue at Luma Health.

They discuss Luma's mission to improve patient access in healthcare, the company's innovative solutions, and the importance of building trust and dignity in healthcare relationships. Dave shares insights on Luma's target markets, sales strategies, and the future of healthcare, particularly in relation to AI advancements. The conversation highlights the significance of community and collaboration in driving meaningful change in the healthcare landscape.

Doug interviews Steven Coen, CEO and founder of SaRA Health. Steven shares his journey from being a frustrated patient to creating a platform that enhances patient-provider communication and care coordination.

He discusses the challenges faced in the early days of SaRA Health, the importance of patient engagement, and the impact of recent CPT codes on the healthcare landscape.

The conversation also explores the role of AI in healthcare and the future of remote care, emphasizing the need for tools that empower patients and streamline administrative processes.

We welcome Justin Gernot to The Counterweight. Justin works directly at the elbow of founders within the Redesign Health portfolio to help them build and execute successful growth strategies.

Justin describes what it is like to help build repeatable and successful growth strategies for early stage companies. He talks about the value of "Founder led" sales. He describes tactics that he has seen be successful, lessons learned, and recommendations for early founders thinking about how to accelerate their sales momentum.

Doug and guest co-host Lauren Draina engage with Michael Blumental, Chief Strategy Officer at Hyro.

They discuss Michael's journey from a sales role to a leadership position, the unique challenges of selling in the healthcare industry, and the importance of building relationships.

The conversation also touches on hiring practices, the role of AI in healthcare, and the significance of women in leadership roles. Michael shares valuable insights on navigating sales processes, utilizing AI tools, and fostering a collaborative work environment.

Doug and Scott Bowerman discuss the innovative approach of Photon Health in empowering patients through ownership of their prescriptions. Scott shares his experiences as an early-stage salesperson, emphasizing the importance of trust, adaptability, and effective sales strategies in the healthcare sector. They explore the challenges and opportunities in early-stage sales, the significance of networking and conferences, and the future direction of Photon Health, focusing on price transparency and patient engagement.

Doug Rogers and James Kanary welcome Lauren Draina, who shares her journey in the healthcare IT space and her exciting transition to becoming the founder and CEO of the Growth Opportunity.

The conversation delves into the importance of identifying market needs, the role of coaching in leadership, and the common blind spots that growth leaders face.

Lauren emphasizes the need for effective strategies, building trust within teams, and the significance of creating a culture of feedback. The discussion also touches on evaluating team performance and making tough decisions, as well as the lessons learned from leadership transitions.

In this episode of the Counterweight Podcast, hosts Doug Rogers and James Kanary engage in a deep discussion with panelists Matt Wilson and Michael Coggins about the challenges and innovations in healthcare technology.

They explore the origin stories of their respective companies, the impact of COVID-19 on the healthcare industry, and the importance of problem-solving and adaptability in a rapidly changing environment. The conversation also delves into sales strategies, company culture, hiring practices, and the role of AI in enhancing healthcare services.

The episode concludes with audience questions, providing insights into the future of healthcare technology and the significance of empathy in patient care.

Doug interviews Kristel Hladky, COO of SparkChange, a healthcare technology company focused on revenue cycle management. Kristel shares her journey from working at a large corporation to joining a startup, the challenges of growing a company, and the importance of building a strong company culture. She discusses the role of data and automation in improving healthcare financial outcomes and emphasizes the significance of communication and client feedback in driving the company's success. Kristel also touches on her personal life, balancing work and family, and her passion for writing.

Doug and James welcome Andy Rellihan, Chief Commercial Officer at Payground, to discuss the challenges and innovations in healthcare payments.

They explore the evolution of Payground, the importance of aligning mission with financial viability, and the personal experiences that shape healthcare solutions.

Andy shares insights on transitioning from corporate environments to startups, the significance of mentorship, and the dynamics of working with venture capital-backed companies. The conversation also touches on setting growth targets, building effective partnerships, and the value of continuous learning in sales leadership.