Are you happy at work? It makes all the difference. Today the crew talk about the impact of workplace culture on our happiness and productivity. James Robertson – author, problem-solver and requirements engineering guru – is our expert guest. We discuss the differences between positive and toxic cultures; how measuring performance can be counter-productive; the importance of a supportive and confident team; Belbin’s team roles (https://www.belbin.com/about/belbin-team-roles) and more… including the cathartic benefits of a good old moan. Click here (https://www.amazon.co.uk/Happy-Work-Here-Understanding-Improving/dp/0989282066/ref=asc_df_0989282066?tag=bingshoppinga-21&linkCode=df0&hvadid=80127011834779&hvnetw=o&hvqmt=e&hvbmt=be&hvdev=c&hvlocint=&hvlocphy=&hvtargid=pla-4583726552512524&psc=1) to buy James Robertson’s book: Happy to Work Here: Understanding and Improving the Culture at Work. Participants: AssistKD’s Debra Paul and Mike Williams with James Robertson, consultant, author and principal of the Atlantic Systems Guild (https://systemsguild.eu/) think tank.