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Learn how the decay of civil public discourse is hurting our democracy with our guest, Anthony D’Angelo.

Guest:

Our episode guest is Anthony D’Angelo, professor of practice at Syracuse University's Newhouse School of Public Communications. Anthony has more than 30 years of agency and corporate communications experience and is a co-chair of the Public Relations Society of America’s Commission on Public Relations Education.

Five things you’ll learn from this episode:

1. How is the decay of civility in public discourse hurting our democracy?
2. What is the Public Relations Society of America doing to promote civility? 
3. What are the symptoms of incivility?
4. What can you do to combat incivility? 
5. What’s the outlook for civility in the future?   

Quotables

• “The symptoms of incivility in public discourse have to do with increased polarization that we feel in so many public and private dialogues.” — @TonyDAngelo_SU
• “There is research that shows that there are health effects that incivility takes as a toll on those who experience it.” — @TonyDAngelo_SU
• “If there’s a profession that can take up this mantle of trying to be the balm that soothes all the pain that’s caused by instability, it ought to be the public relations profession.” — @TonyDAngelo_SU
• “The civility effort is not designed to squelch dissent, it is instead designed to help advance productive dissent.” — @TonyDAngelo_SU
• “Public relations has been said to help people and ideas at organizations adjust to one another, not force the other side to conform.” — @TonyDAngelo_SU

About Anthony D’Angelo

Following more than 30 years in agency and corporate public relations, Anthony D'Angelo is a professor of practice at Syracuse University's Newhouse School of Public Communications. He is a past national chair of the Public Relations Society of America and currently co-chair of the Commission on Public Relations Education. His columns and commentary have appeared in The Wall Street Journal, the Financial Times, BusinessWeek, CNBC, Sports Illustrated and a variety of other media outlets.

Contact info and resources:

• Email: [email protected]
• Twitter: @TonyDAngelo_SU
• LinkedIn: https://www.linkedin.com/in/anthony-d-angelo-163351a/
• PRSA Civility Taskforce Whitepaper

 Additional Resources:

• ReviewMaxer: http://reviewmaxer.com
• Axia Public Relations: https://www.axiapr.com/ 

Works and people cited:

• https://instituteforpr.org/the-launch-of-the-dialogue-project/
• http://www.christineporath.com/ https://www.i

Support the show

• On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
• On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.