In the last two weeks, headlines have been filled with concerning insights into the corporate culture of both Qantas and Virgin, as customers grow increasingly frustrated with the current state of affairs. In this episode of the Australian Aviation Podcast, hosts Adam Thorn and Hannah Dowling discuss this week's viral story of photos showing Qantas A330 crew sleeping across economy passenger seats onboard a flight from Brisbane-LA. Plus, what do these photos have in common with ongoing EBA disputes between Qantas and its cabin crew, eight-hour long customer service hold-times, and chaotic scenes at airports? Finally, the team discuss their thoughts on Virgin's ongoing corporate culture problems, and whether they think there's more to this story.