Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to [email protected]. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:41] TechEd Europe [01:06] Gov's Cootree Bluetooth Headphones [05:00] Larry's electric bike [06:49] Calling GetProductInfo and SKU mapping (link) [10:27] Why were the support links changed to http://support2.microsoft.com/kb/NUMBER? [11:06] Visual Studio 2013 insists on being the topmost window [12:42] Diagnosing BSOD on Surface Pro 3 [13:50] Status of ReFS? [14:48] Windows 10 Build 9879 not available even when on the Fast ring [15:28] Telling Windows that a drive is no longer a SSD [16:15] Programs and Features takes a long time to load [18:50] Doing an Admin and custom deployment of the Media Feature Pack Pick of the Week:[21:18] Using Bing for technical instant answer and automated solutions (link) Pick of the Week:[24:15] Download free Excel templates to manage time, money, and productivity. (link) Pick of the Week:[28:40] Using Excel as your media player (link) Follow @CH9 Follow @larryla Follow @gduncan411

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to [email protected]. We will also be checking comments for problems, but the email address will let us contact you if needed. Pick of the Week:[00:22] Windows 10 (Announcing Windows 10, Introducing Windows 10 for Business, http://preview.windows.com) Pick of the Week:[03:03] Minecraft! [04:05] Recover a hard drive that connects but looks empty [06:10] Enhanced Mitigation Experience Toolkit for Security [08:42] Windows Performance Counters for Hard Drive Health (related show) [13:28] Windows 8/8.1 File Explorer thumbnail creation (link) [17:56] Two Office 365 accounts, personal, work and email policies [18:38] Leaner Windows? [23:58] Problems deleting some items from within Windows 7 Folders that's keeping Folders from being deleted [25:46] How do you restart Windows when the Explorer process has been killed Closing Picks of the Week:[26:54] The Edison Robot (link) Closing Picks of the Week:[29:07] Sway (https://sway.com/)

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to [email protected]. We will also be checking comments for problems, but the email address will let us contact you if needed. Follow-up from last show: [02:40] Surface Pro 3 Touch problems, solved (Firmware and Windows Updates) [03:21] Stealth Bomber Bike rocks (And "Hi Paul..." :) Pick of the Week:[04:16] Matter and Form (http://matterandform.net) [10:27] Debugging BSOD from SiUSBXp.sys [11:58] Fixing (System File Checker) SFC /scannow errors related to corrupted files [13:49] Details on Update to remove memory management flush serialization for all file system drivers in Windows, KB2981965, what was actually removed? [15:34] Looking at handling numerous email groups another way [16:58] When installing an app, is there a way to see why UAC is invoked? (LUA Buglight 2.2) [20:02] What is C:\Windows\WinSxS\TIworker.exe and why is it eating my CPU? [21:13] Getting a list of files, like MP3's, into Excel [22:55] Data use management on Windows 8 when tethering Pick of the Week:[23:54] GlassWire (https://www.glasswire.com/)

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to [email protected]. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:31] Summer of Larry... [02:32] Larry's "infection"... [05:27] Windows 8 batch/command file launching multiple windows [08:12] WinDirStat performance on a SSD [09:03] Surface Pro 3, Domain joined account and problems with Windows Store Apps [10:26] Creating a kiosk to run a specific app using Remote Desktop/Remote App Server on a Surface [11:46] Dealing with a misbehaving USB drivers after a HD swap into a new/different machine [14:53] Troubleshooting tips for Surface swiping to unlock delays when resuming [15:35] Scheduled Tasks and accessing OneDrive [16:45] Merging Microsoft Accounts [17:26] Multiple Screen Remote Desktop tips (link) Pick of the Week:[18:44] Hyperlapse (link) Pick of the Week:[20:34] Touch Mouse (link) Pick of the Week:[21:53] Stealth Bomber Bike (link, video)

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to [email protected]. We will also be checking comments for problems, but the email address will let us contact you if needed. [05:03] Gov's Drive Usage Tips (Disk Footprint tool, dfp.exe [08:06] Windows 8.x Search Charm and on-screen keyboard behavior [08:32] Is there a native way to add folders to 'This PC' under Windows 8.1? [08:48] Determining if an IE Search Accelerator was release by Microsoft or not? (link) [09:28] Is it possible to change the default application that opens for the Surface Pro 3 Pen Click? [09:40] Turbo/Compressed Mode for Desktop Web Browsers? [12:55] Is there a way to find the ram type(DDR2/DDR3) of the system using command prompt? [14:41] Accessing Windows 8.x emoji without using the on-screen keyboard (link) Pick of the Week:[15:48] 130 Free Microsoft eBooks (link) Pick of the Week:[18:03] Lucas Arts (link) Pick of the Week:[19:12] Ten tips from the programming pros – Spring 1984 (link, link)

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to [email protected]. We will also be checking comments for problems, but the email address will let us contact you if needed. [00:37] Surface Pro 1 upgrade to Windows 8.1 problems due to Firmware issues (Surface Pro 3, Surface Pro 2, and Surface Pro firmware and driver packs) [03:59] Connected Standby on Surface Pro 3 [06:05] Lots of small JPG's in localappdata folder on Windows 8.x, can they be deleted? (no) [07:26] Another way to get into Safe Mode (kind of, sometimes) [08:14] Remote Desktop and IPv6? (Yes) [08:22] Install an older version of Windows Store app? (Nope) [08:28] Password strength and password vault discussion [14:17] External Monitor and waking from sleep [15:15] Writing to a file in C:\Windows\System32\Drivers\ [15:57] Auditing and limiting Windows 7 and Windows 8.1 access [17:58] Turning off screen without turning off notebook [18:34] Sticky/jumpy mouse cursor [19:52] Wireless keyboard and mouse power discussion and tip [21:30] Picks of the Week: Advancing our encryption and transparency efforts, The privacy week that was [23:21] Picks of the Week: OpenGameArt.org

Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to [email protected]. We will also be checking comments for problems, but the email address will let us contact you if needed. [01:46] WiFi vs Ethernet between local devices [04:34] A complete list of all command line, and related, utilities and commands? [No] [08:18] Dealing with a non-booting, crashing Surface [Includes steps to hard reboot it] [09:53] Surface Type Cover is touchy Note: After the recoding of the show a firmware update was released to help with the Cover's performance, Microsoft firmware improves Surface 2 family's Cover performance. [11:26] Handling a perceived non-paged pool memory leak in VM's [12:38] Dealing with a 4GB+ WIM and FAT32 [14:18] Controlling OneDrive and Off-Line settings [15:24] Closing/Exiting Modern App's without touch [16:47] Turning off some Windows 8 Syncing options [17:33] Pick of the Week: The Future of Kinect (link) [18:28] Pick of the Week: EyeDropper tool pen: (link)