Optimize your client interactions with TOUCHPOINTS in photography and videography business
In this episode of the Hey, Thriver podcast, Devin + Shay chat about:
- Wtf are touchpoints!?
- Why are touchpoints so important to client experience?
- How do we implement touchpoints and stay consistent with our ideal touchpoints!?
SHOWNOTES FOR THIS EPISODE: https://www.heythriver.com/blog/touchpoints-for-incredible-photo-video-client-experience
We hope you find this episode on touchpoints helpful, and of courseeee we have a freebie to help you implement what you’ve learned way faster. We stuck all of the touchpoints outlined in this episode in a simple Google doc for you to personalize to your unique business before copy and pasting into your CRM, like Honeybook — literally just input your tasks and attach them to your clients’ projects and you’ll be prompted to send emails regularly, and you have to approve the emails before they’re sent, so you can quickly personalize them and tweak them. This makes client experience and touchpoints SO EASY — your clients will be raving about how communicative and helpful you are, we swear.
FREE TOUCHPOINTS SWIPE DOC: https://www.heythriver.com/touchpoints
Want to book luxury weddings and destination elopements? Join us for Thrive: Montana, a 4-day retreat featuring high-end styled shoots, SEO & blogging strategy from Danielle Johnson, and a creative community that will push you forward. Stay in stunning mountain cabins, soak in the hot tub, and leave with the portfolio + marketing tools to book your dream clients. Join us at heythriver.com/in-person-events!
Photographers, we’ve got everything you need to level up your business! Head to our shop for LUTs, courses, contracts, email and blog templates, freebies, and more. Whether you're looking to streamline your workflow, create stunning videos, or grow your client base, we’ve got you covered.
Check it out here: Hey, Thriver Shop
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