Resilient Supply Chain

The Double Bottom Line Opportunity in Supply Chain Employee Engagement


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In this episode of the Digital Supply Chain podcast, I had the pleasure of speaking with Dan Johnston, CEO of WorkStep. We discussed the impact of employee engagement on the supply chain, and the role that technology plays in improving the lives of frontline workers.

One of the key takeaways from our conversation was the importance of closing the loop with associates in terms of the actions companies take to address their concerns. Dan shared how WorkStep's platform helps companies not only identify challenges, but also take action to solve them, ultimately making the supply chain a better place to work.

Another important aspect we touched on was the impact of employee engagement on the bottom line. As Dan pointed out, there is not only a financial benefit to decreasing turnover, but also a human benefit in improving the lives of thousands of frontline workers.

We also discussed the trends in the supply chain space, and WorkStep's plans for future development. Dan shared that their long-term vision is to use technology to not only identify and communicate challenges, but also help companies take the most impactful actions to solve them.

I hope you find this episode as informative and thought-provoking as I did. Don't forget to check out WorkStep's website at workstep.com and connect with Dan directly at [email protected].

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Resilient Supply ChainBy Tom Raftery

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