Isolation from international forces is no longer possible, and every organization should think globally because the world is a source of business threats and opportunities. Even if someone spends their entire career working in their hometowns, they must be aware of the international environment and will probably interact with people from other cultures. How can we prepare and capitalize on a borderless world? What are some cultural differences, and why are they necessary to understand? Are countries, businesses, and people becoming increasingly interdependent?

What are the task and general environments, and why should organizational leaders care? How are managers shaping the internal culture to fit the needs of the external environment and company strategy? Corporate culture is critical in gaining and maintaining a competitive advantage. As managers, we must familiarize ourselves with these elements and change them when possible.

As organizational leaders, we must understand capital allocation and how it relates to operational effectiveness. This episode includes creative techniques to utilize resources, manage people and set up processes. We learn to capture data, make decisions and act like an entrepreneurial operations leader.

It is important to understand change and how it affects people. Human Systems Dynamics (HSD) helps us turn judgment into curiosity and disagreement into shared exploration. We learn about the emerging field of theory and practice while speaking to Royce Holladay, MEd who is the Director of Services at the HSD Institute.

Marketing is communication. Impactful communication uses stories. Listen in as we explain the origin of Guerrilla tactics and highlight marketing strategies for small businesses through practical examples.

The “industry” refers to the group located within a larger landscape. Examples include the “computer hardware wholesale industry,” the “card and gift retail industry,” and the “architectural services industry.” The focus here is on what is happening in, and the relative attractiveness of, the industry as a whole. You are looking at the entire industry in the U.S. or globally. Do your research, as you would the neighborhood a prospective future home for your family is located, and look for opportunities before entering. We recommend IBISWorld Industry Reports.

This is a teaching for an introductory business class. The basic level content quickly covers preparing and using financial statements, evaluating operating and financial performance, and managing cash flow.

How can some teams take customer engagement to another level while others fail miserably? Listen as we explore relevant truths for all customer-facing organizations.

When employers hire people with disabilities, collective behavioral change occurs within organizations. Specifically, attitudes towards people with disabilities improve through professional interventions and encourage organizational citizenship behavior. This study indicates that — when organizations employ best practices when integrating people with disabilities into the workplace — there is a performance-based behavioral change in non-disabled employees.

In this special interview episode, Dr. Claude Kershner IV sits down with Claude B. Kershner to explore the intersection of core values and persistence — and how staying true to what you believe drives long-term success in business and life.

Topics covered:

• How personal values shape business decisions

• The role of persistence in entrepreneurial success

• Family, legacy, and leadership lessons passed down

• Building character as your competitive advantage

A candid, personal conversation about what it really takes to succeed.

Connect: thedrclaudekershnershow.com