The DTC Insider

Michelle Eichner is the CEO of Digitile, a solution that helps eCommerce brands convert more intent buyers. With a decade of retail experience and two decades of B2B SaaS software solutions experience, Michelle brings a unique and comprehensive understanding of the needs of eCommerce brands.

In this episode...

Mike De Santis is the Director of Business Operations and Partner at Doris Dev, a product development agency that helps brands and entrepreneurs bring products from concept all the way through fulfillment to end customers.

In this episode...

Gabrielle San Nicola has worked in e-commerce for more than 5 years on both the agency and platform sides. She now heads up East Coast & EMEA partnerships for Okendo, a customer intelligence solution built for brands.

In this episode...

• Expert Insights on the Importance and Best Practices of Ratings & Reviews
• Overcoming the Fear of Not Having Enough Reviews
• Insights on Where Brands Should Place Reviews
• Exploring the Best Formats for Customer Reviews, from Text to Video
• Unleashing the Power of Zero Party Data: Best Practices and Applications for Okendo Connect
• Crafting a Killer Survey: Expert Tips for Creating Effective Customer Feedback
• Where to Use Customer Feedback for Maximum Impact

Chad Price is a veteran entrepreneur in multiple industries with extensive knowledge in the sports industry and a wide range of experiences in all aspects of fitness and general entrepreneurship. Specialties include strategic planning and execution, marketing and advertising, quality assurance, etc.. as well as specializing in organizational leadership. In this episode...

Janis Thomas is the Ecommerce & Marketing Director at Look Fabulous Forever. She is a commercially driven senior B2C marketing and e-commerce leader balancing strategic vision with excellent execution and has worked for brands from Birchbox to Playboy.

In this episode...

• Janis' Background
• Why Older Consumers are a Goldmine in the DTC Market
• Unlocking the Secret to Reaching 50+ Women: The Best Marketing Channels
• Thriving in Tough Times: How to Build a Resilient Brand During a Recession
• Overcoming the Hurdles of a Long Sales Journey
• Unlocking Your Business's Potential: The Power of a Culture of Continuous Improvement

Ash Mousavian has been in the e-commerce space for 6 years and is currently the Agency Partner Manager at Tapcart, a company that turns Shopify sites into beautiful mobile apps.   In this episode...

Nisarg Shah is the Co-Founder & CEO of Affable.ai. With 2 offices in the United States and Singapore, Affable is building an AI platform to help brands run highly effective influencer marketing campaigns. Using the power of Big Data and Machine Learning, Affable helps brands like H&M, Lenovo, and Nespresso as well as eCommerce brands like BlendJet, Bioworld & FirstDay engage with the most authentic and relevant influencers.   In this episode...

Brenden Kuramasamy is the founder of MasterTalk, he coaches ambitious executives & entrepreneurs to become top 1% of communicators in their industry. He also has a popular YouTube channel called MasterTalk, with the goal of providing free access to communication tools for everyone in the world.   In this episode...

Gen Furukawa is the co-Founder of Prehook, a leading quiz platform for Shopify merchants. Gen has been in eCommerce for 10+ years, with the last 7 years in eCommerce SaaS. Prior to Prehook, Gen was part of the founding team and VP of Marketing at Jungle Scout, the leading software for Amazon sellers.   In this episode...