Lisa Lavender, like many in the skilled trades, wears SEVERAL hats.   

On Episode 36 of The DYOJO Podcast she shares some of her keys to success and the lessons learned along the way of her 20 plus year career in construction and training.   

Lisa has a monthly column in Restoration and Remediation Magazine (R&R), Restoring Success, where she regularly drops tidbits of wisdom on her readers. Her passion for the property restoration industry, training the next generation of leaders and continuing to build a strong culture is apparent in everything she does.   

Here are just a few of the highlight of her career: 

Lisa brought her accounting background to the trades and spent years learning in the school of hard knocks how to build a company that was competitive in the market as well as thriving with a strong internal culture. She loves to share the lessons she has learned and the insights she has gathered from her experiences as well as the input of her vast network.  

Her monthly column, Restoring Success, releases the first Friday of every month in R&R Magazine. Recently she invited Jon Isaacson, The Intentional Restorer, to collaborate on an article Nothing is Scarier than Scope Creep.   

Lisa has plenty to say for business owners, managers and career minded professionals who are seeking the path of continuous improvement. The DYOJO Podcast is the INFOtainment podcast for the skilled trades. Our discussion with Lisa Lavender has plenty of gems that will help our listeners to shorten their DANG learning curve for personal and professional development.   

Hosts & Guests: 

Lisa Lavender - restorationtechnicalinstitute.com 

Jon Isaacson - www.thedyojo.com 

The DYOJO Podcast on Youtube and Spotify - www.thedyojo.com/listen  

The DYOJO Podcast - the INFOtainment podcast for the skilled trades. Helping you shorten your DANG learning curve. WATCH on The DYOJO Youtube or LISTEN on Apple and/or Spotify. Please subscribe, like and share with your network.

They call Jon Isaacson "The Intentional Restorer", but our guest David Princeton of Advocate Claim Service, proves why Jon is not called "The Factually Accurate Restorer".   

This is the second half of a discussion with David for Pro vs. Joe 008, following Pro vs. Joe 007 (aka The DYOJO Podcast Episode 32).   

For this discussion, David, Jon and co-host Bryan Close review some of the recent cases involving COVID-19 insurance claims disputes between carriers and their clients. David draws deep from his well of insurance nerdery to drop some knowledge on the audience on what he knows of these recent proceedings.   

As always, we have a good time while learning a thing or two. The DYOJO Podcast is the INFOtainment podcast for the skilled trades. David Princeton has become a personal and professional friend and his company Advocate Claim Service provides a valuable ally for home and business owners who are struggling to work through doubtful and disputed claims.   

The DYOJO Podcast - the INFOtainment podcast for the skilled trades. Helping you shorten your DANG learning curve. WATCH on The DYOJO Youtube or LISTEN on Apple and/or Spotify. Please subscribe, like and share with your network.   

Hosts & Guests:  

Idan Shpizear, CEO of 911 Restoration "The Fresh Start Company" discusses:

Idan is a big believer in the importance of the customer experience and is working hard to ensure his growing franchise embraces "The Fresh Start" values as they assist clients with water and fire damage restoration. His upcoming second book will likely be titled, The Struggle is Real, and will address the reality of the on-going pressure to build and maintain a business. Once you Get Out of the Truck you will need perseverance to Stay Out of the Truck!

Listen for the opportunity to win a FREE iPad from our sponsor Xcelerate Restoration Software.

Episode includes:

Guests and Wardrobe:

Stephen Harrington, of Cross Insurance and The Diva of Insurance, joins us to discuss:  

Stephen is an insurance nerd, specializing in data cleaning and recovery in addition to working full time as the Chief Operations Officer for Cross Insurance. We discuss how positive the results can be when those in a position of leadership create a culture of trust and allow their team members to engage their roles and responsibilities with creativity in the workplace.   

We are excited to announce a collaboration with Xcelerate Restoration Software. On Monday, October 5, 2020 we will be hosting a live feed to announce the winner of:  

Xcelerate hands down offers the best field service solution in the restoration market. And they are giving away a FREE iPad to prove it! Go to https://www.xlrestorationsoftware.com/landing/ipad-giveaway to register for the FREE iPad (no strings attached).   

Episode Includes: 

The DYOJO Podcast - The INFOtainment podcast of the skilled trades, helping you shorten your DANG learning curve for professional development. You can watch TDP on Youtube or listen on Spotify or Apple.   

Stephen Harrington - The Diva of Insurance - https://www.linkedin.com/in/stephen-harrington-cic-219bba17 

The DYOJO - www.thedyojo.com 

The DYOJO Podcast - www.thedyojopodcast.com  

Opening sequence by Ed Cross "The Restoration Lawyer"

We had such a good time that this episode had to be split into two segments. My editing program would not allow me to release this as one long "Joe Rogan" style episode.   

Pro vs. Joe 007 - Part 1 with David Princeton of Claim Advocate Service joins us all the way from Wisconsin to discuss:   *

We are excited to announce a collaboration with Xcelerate Restoration Software. On Monday, October 5, 2020 we will be hosting a live feed to announce the winner of:  

Xcelerate hands down offers the best field service solution in the restoration market. And they are giving away a FREE iPad to prove it!   Go to the custom landing page, request a FREE demo of their software and register for the FREE iPad .   

Episode includes: 

Hosts & Guests:  

David Princeton - www.losspayee.com 

Bryan Close - www.allamericanres.com 

Jon Isaacson - www.thedyojo.com 

The DYOJO Podcast on Youtube and Spotify - www.thedyojopodcast.com

Opening music by Suganuts

Leading others requires a unique skill set that has to be developed over time. Every day we see people thrown into management without any training and little support.   

Our guests, Megan Biever and Kelsey Isaacson, of Step Up 2 Success, share their experiences with Positive Behavioral Interventions and Supports (PBIS). This is utilized in schools to help students who have need for additional measures to empower them to achieve.   Many managers feel like they are babysitting. We discuss ways to rise above that mentality and implement a structure for making ongoing progress toward you goals. When we step back from our dysfunctions we can see the bigger picture to understand how developing a better people process will lead to better outcomes for all.    

Megan and Kelsey will help you to expand your perspective on what is possible. While many people think that positive behavior rewards bad actors, they will outline how their system is quite the opposite. Their principles will help leaders to elevate their emotional intelligence and apply soft skills in a practical way.  

Jon Isaacson has released his book, Be Intentional: Estimating available now as a Kindle E Book and in paperback from Amazon. You can view our discussion via The DYOJO Youtube Page and you can listen to The DYOJO Podcast wherever fine podcasts are listened to (Spotify, Apple, Anchor, Google). You can read more on this topic, and many others, in Jon's monthly column The Intentional Restorer from Restoration and Remediation (R&R) Magazine.  

Megan Biever - https://www.linkedin.com/in/megan-madlena-biever-69a84119b/ 

Kelsey Isaacson - https://www.linkedin.com/in/kelsey-isaacson-b997a6155/ 

The DYOJO - https://www.thedyojo.com 

The DYOJO Podcast - https://www.thedyojopodcast.com 

The Intentional Restorer - https://www.randrmagonline.com 

Be Intentional: Estimating - https://www.izvents.com/book  

Intro video for The Intentional Restorer created by the talented Edward H. Cross, aka The Restoration Lawyer (guest on The DYOJO Podcast Episode 3)  

Additional music “Simpler Times" by The 126ers  

Wardrobe: Jon hats: All American Restoration Services (Tacoma, WA), GMS Podcast with Gerrett Stier; shirts: Wash The Dog (Puyallup, WA), The DYOJO (Black)

In this audio bonus created by and starring Jon Isaacson, The Intentional Restorer and acclaimed author of Be Intentional: Estimating, we break down the cognitive dissonance associated with “common sense”.   

Using the example of a manager being upset that a technician did not strap down a piece of expensive equipment in a property restoration company as a springboard to understanding where the cause of these production issues originate.   

We take clips from The DYOJO Podcast with Elan Pasmanick who operates his mobile equipment repairs service, Born to Repair, in San Diego, California.   

We also draw from Lex Sisney, author of Organizational Physics and guest on episode 22 of The DYOJO Podcast.   

As a leader, when you are frustrated by some action from your team, before you react it is a good exercise to take a step back and walk yourself through how you arrived at this moment.   

Can you say that the on-boarding of employees sets clear expectations followed by consistent training to develop the mindset and habits that will lead team members to success?   

Is this a moment that reveals some opportunities to improve your process or a moment where an individual needs to be, as Klark Brown, of the Alliance of Independent Restorers, says, “Coached up or coached out”?  

Jon's book Be Intentional: Estimating is available on Kindle and paperback through Amazon - www.izvents.com/book  

See and hear more from The DYOJO Podcast on Youtube or listen on Apple, Spotify, Anchor or Google - www.thedyojopodcast.com

Terrilski Davis, Sr. is a Veteran Business Owner and Entrepreneur who specializes in assisting first time home buyers, veterans and entrepreneurs secure approvals and lending when they need it the most. His company Platoon 720 help with business and personal credit solutions.   

Terrilski drops some insightful and practical financial tips to help yourself, your business and your team reach your goals. As Terrilski says, "So many people have a dream but they don't have a strategy," which is why he is passionate about helping people, "Discover overlooked cash flow strategies that are missed by 80% of those who own and operate businesses."   

Mr. Davis will share some tips to pay down and scale up as you build your personal legacy. He also talks about how as entrepreneurs, "You can't see the picture when you are inside the frame," and the value of working with mentors to shorten your DANG learning curve.   

Jon Isaacson has released his book, Be Intentional: Estimating available now as a Kindle E Book and in paperback from Amazon. You can view our discussion via The DYOJO Youtube Page and you can listen to The DYOJO Podcast wherever fine podcasts are listened to (Spotify, Apple, Anchor, Google). You can read more on this topic, and many others, in Jon's monthly column The Intentional Restorer from Restoration and Remediation (R&R) Magazine.  

Terrilski Davis - https://www.platoon720.com 

The DYOJO - https://www.thedyojo.com 

The DYOJO Podcast - https://www.thedyojopodcast.com 

The Intentional Restorer - https://www.randrmagonline.com  

Intro video for The Intentional Restorer created by the talented Edward H. Cross, aka The Restoration Lawyer (guest on The DYOJO Podcast Episode 3)  

Additional music “Baba" and "Firestarter" by Jeremy Black, and "Nothin Yet" by Spazz Cardigan  

Wardrobe: Jon hats: 3 Kings Environmental (Vancouver & Tacoma, WA), All American Restoration Services (Tacoma, WA) and Advanced Water Restoration (Seattle, WA); shirts: MSM Deli (Tacoma, WA), The DYOJO (green)