Harvey Deutschendorf, EI coach and author, shares his thoughts about honing your listening skills and accepting constructive criticism in order to improve your EI quotient.

Harvey Deutschendorf is not only an EI coach, but a certified administrator of the Reuven Bar-On model of emotional and social Intelligence, the only EI model approved by the American Psychiatric Association. To learn more about Harvey and his work, listen in as we discuss the importance of truly listening and why EI can be more important than IQ.

Topics:

• The definition of EI
• EI gone wrong
• Examples of micro-emotional transgressions
• Honing listening skills
• Managing your emotions and accepting feedback
• Using feedback and adapting
• Why EI is more important than IQ

Quotes:

“It’s very, very important in an organization for management to be aware of their emotions; to be honest and direct.” - Harvey Deutschendorf

“It’s really about managing your emotions under pressure…” -Caroline Stokes

“Not all feedback is given with an intent to help people grow…but we have to know the difference.” - Harvey Deutschendorf

Resources:

The Other Kind of Smart

Reuven Bar-On

Emotionally Intelligent Recruiter

Daniel Burrus, a strategic advisor, author, and “futurist” joins me today to discuss disruption and why we are so focused on the now, when we should be looking to the future.

Daniel Burrus is the author of The Anticipatory Organization, an advisor to a number of Fortune 500 companies, and one of the world’s leading futurists. He has a lot to say about hiring for the future and managing disruption, so join our conversation and pick up some great tips for businesses and recruiters.

Topics:

• The unpredictability of the future
• Linear change
• “Missing Competency”
• Anticipating disruptions
• Hiring for the future
• Ageism
• Dealing with disruption
• Three tips for recruiters

Quotes:

“I am passionate about teaching what I call the ‘missing competency’ and that is the ability to anticipate.” -Daniel Burrus

“We want people that are not only future-ready, but change-ready.” -Daniel Burrus

“If it can be done, it will be done; if you don’t do it, someone else will.” -Daniel Burrus

Resources:

The Anticipatory Organization

Daniel Burrus’ Website

Emotionally Intelligent Recruiter

David Corey, founder of the Emotional Intelligence Training Company, talks about the inception of the idea of emotional intelligence and the importance of honing interpersonal skills.

David is a leadership performance consultant specializing in individual and organizational performance improvement. He works with people on companies on improving their EI skills. He has some great advice regarding authentic communication in the workplace which will prove invaluable to recruiters.

Topics:

• EI is the “scientification” of people skills
• Why smart people do dumb things
• What makes an effective leader
• The inception of the concept of EI
• How stress impacts performance
• Assessing what is in your control
• The power of authentic communication
• Three tips for recruiters

Quotes:

“Isn’t it interesting…that our school systems do not consistently…develop people to know and understand how they operate and to connect with others better.” -David Corey

“IQ…doesn’t help us to explain all of human behavior.” -David Corey

“Everything we do, pretty much, is viewed through an emotional lens.” -David Corey

Resources:

EITC

Emotionally Intelligent Recruiter

Claire McTaggart, is the founder of SquarePeg, an online recruiting website that seeks to make job matching more precise. Claire and I discuss the in’s and out’s of SquarePeg and how its use of algorithms may affect the future of recruiting.

Claire McTaggart got her start in business, but spent four years working as a hiring manager. Her time in HR was the inspiration for the SquarePeg model. Listen in as we discuss smarter recruitment.

Topics:

• How jobseekers can be considered by SquarePeg
• How the SquarePeg assessment helps jobseekers find their field
• How matching works at SquarePeg
• What SquarePeg’s method means for recruiters
• Three tips for recruiters

Quotes:

“There’s a level of honesty…because it is algorithm-based matching.” -Claire McTaggart

“There’s a lot of softer data that really matters…that’s not being focused on by a lot of other startups…” -Claire McTaggart

“I think…for external recruiters, it’s much more about ‘how can I make my process more data driven and repeatable.’ ” -Claire McTaggart

Resources:

SquarePeg

Emotionally Intelligent Recruiter

Robbie Samuels, author, consultant, and speaker, shares his thoughts on building real relationships, as opposed to superficially networking.

Robbie Samuels is the author of Croissants vs. Bagels: Strategic, Effective, and Inclusive Networking at Conferences. He expounds upon the issues covered in this book and lets us in on how to build actionable relationships in order to further your business or career. His advice is invaluable to all recruiters; please listen in as we discuss relationships and networking.

Topics:

• The concept of Croissants vs. Bagels
• How to manage socialization in conference settings
• The role of the host
• The role of organizer
• Curating a good experience
• When and why to draft follow-up e-mails
• Networking vs. building relationships
• Ways to build real connections
• Three tips for recruiters

Quotes:

“Sometimes, spaces are harder to navigate than they need to be.” -Robbie Samuels

“Just because you can, doesn’t mean you should.” -Robbie Samuels

“I want them to stop wasting time networking and start building great relationships.” -Robbie Samuels

Resources:

Croissants vs. Bagels

Ten Tips for Conference Connections

Emotionally Intelligent Recruiter

Warren Berger is on today's episode to talk about the ever-changing field of Recruiting and how important it is to adapt and evolve.

Warren Berger is a speaker, author, and “questionologist” who truly believes that knowledge is power; the more you question, the more you learn. His book A More Beautiful Question tackles how businesses and people can ignite change. Join us as we discussed how to be a good “questioner”.

Topics:

• Changing up your questions and going off script
• Working backwards from your end goal
• How to gauge a candidate’s comfort level with change, adaptability
• How to be a good “questioner”
• Getting companies to be comfortable with change

Quotes:

“A master questioner to me is someone who…questions situations very thoroughly and doesn’t rely on assumptions…” -Warren Berger

“What are we doing that’s standard practice that needs to be turned upside down?” -Warren Berger

“You have to be a learner now, no matter what field you’re in.” -Warren Berger

Resources:

A More Beautiful Question

Inquiry Quotient Quiz

Emotionally Intelligent Recruiter

Dr. Nicole Gravagna joins me for this episode to discuss the differences between working in a scientific field vs. a “regular” office, hacking emotional pain, and the future of HR as she sees it.

Dr. Gravagna hold a PHD in Neuroscience and developed the Mindset Method of emotional intelligence training. She has contributed to numerous publications including Newsweek, Apple News, and the New York Observer. She currently works as an HR consultant, teaching her Mindset Method.

Topics:

• How Neuro EQ got started
• The Scientist’s code of conduct
• Dealing with run-of-the-mill pain
• Hacking the emotional pain threshold
• The future of HR
• Three tips for recruiters

Quotes:

“It’s really hard to be successful at that cost of upsetting everyone around you and upsetting yourself.” -Dr. Gravagna

“There’s no way that you’re going to sit there and make a good decision if you’re in emotional pain.” -Dr. Gravagna

“Humans will be honored and valued for their humanness.” -Dr. Gravagna

Resources:

Neuro EQ

Dr. Gravagna’s Twitter

Dr. Gravagna’s Quora Page

Emotionally Intelligent Recruiter

Rob Gonzalez, a Silicon Valley recruiter talks about how important it is to adapt your communication style for different people, rolling with the punches, and the importance of humility, among other things.

Rob started out as a Navy Diver and Bomb Disposal Specialist. At one point, he thought he would spend his life in the military. After a near-fatal incident, he pivoted his career over to HR. As a recruiter, Rob has amassed impressive credits on his resume, having worked for Tesla, Tivo, and Google. Join us for our conversation about life as a Silicon Valley recruiter and why communication is of the utmost importance.

Topics:

• Rob’s journey from career Navy to Silicon Valley recruiter
• How he adapted to working with civilians
• Lessons from early staffing experiences
• Adapting communication styles for different audiences
• The importance of humility
• Creating and curating a brand identity
• Pursuing a job at Tivo
• A day in the life of a Silicon Valley recruiter
• Staying organized, while rolling with the punches
• Rob’s three tips for recruiters

Quotes:

“It was a lot easier to deal with…an underwater rebreather or a blasting cap than it was to deal with a human being…” -Rob Gonzalez

“I remember my first assignment was sending people to a fruit-packing company.” -Rob Gonzalez

“You have to have people who challenge you.” -Rob Gonzalez

“The recruiter who stops learning, stops growing.” Rob Gonzalez

Resources:

Rob’s LinkedIn

The Relevance of the Human Recruiter

Emotionally Intelligent Recruiter

Raya Bidshahri, co-founder of Intelligent Optimism is on today's episode to give us all an idea of the future of recruiting and how Artificial Intelligence may or may  not play a part.

Raya is a “science communicator”, who is the co-founder of Intelligent Optimism, a social/social media movement that encourages people to use data rather than emotions when surveying the world around them. Based on this data, Raya believes the world is actually improving. Join us as we discuss Intelligent Optimism and how it relates to the future of recruiting.

Topics:

• Explaining Intelligent Optimism
• The future of recruiting in the era of AI
• Updating our educational standards and expectations
• Getting current or older workers to adapt to new industry standards
• Promoting education and critical thinking with the Dubai Science Festival

Quotes:

“Contary to what most of us would intuitively believe, the world is actually getting better.” -Raya Bidshahri

“Things like creatity, emotional ilteeligence, and analytical thinking are muchm ore difficult to automate.” -Raya Bidshahri

“It’s important to leverage all the digital tools that are accessible.” -Raya Bidshahri

Resources:

Dubai Science Festival

Singularity Hub

Emotionally Intelligent Recruiter

Todd Raphael, whose long career history includes being a lobbyist before working his way in HR, discusses a few different topics, including the current trend of men needing just as much work flexibility as women and the outcome of helicopter parenting.

Mr. Raphael is the editor and chief of ERE.net, a site whose focus is recruiting and HR. Todd also runs ERE’s conferences throughout the year. He has a great deal of insight to share on some often-overlooked topics. Listen in as we dig deep!

Topics:

• How Todd made the move from lobbyist, to journalist, to HR
• Techniques for finding new talent
• Arguing for/presenting a good candidate
• The increasing number of men dealing with a work/life balance
• Millennial challenges vs. universal challenges
• Helicopter parents and the product they create
• Companies struggling with diversity of thought
• Todd’s three tips for recruiters

Quotes:

“I think companies are probably leaving out a lot of people.” -Todd Raphael

“Men are saying…I actually have as much outside-work stuff as my wife.” -Todd Raphael

“I have a problem generalizing anything about a generation.” -Todd Raphael

Resources:

ERE’s website

Emotionally Intelligent Recruiter