Roger shares 3 easy ways clubs can use mobile apps to make the member or guest visit a little easier.

Scott Hippe from Edmonton Petroleum Golf & Country Club joins us to talk about he and his boards response to learning a staff member had tested positive for Covid-19.

Roger offers some tips on how to prepare for a website relaunch including the biggest mistake most clubs make when revamping their online presence.

"We need to make sure we're taking care of our people." Jim talks about the importance of the club taking meaningful, compassionate action to provide much needed and appreciated service for staff. 

We are pleased to welcome guest Tiffany Mack Fitzgerald – Founder of Black Girls Golf – to The Engaged Club to discuss #blacklivesmatter, confronting racism, being introspective when it comes to inherent biases, and her work creating Black Girls Golf; a golf-centric community for women of color.

Jim and Roger continue the conversation with Kevin MacDonald on the value of coaching for leaders.

Jim and Roger discuss the value of having a coach in your work life, the types of people that work with coaches, and why peak performers surround themselves with coaches. Thanks to our special guest Kevin MacDonald from Clarity Success Coaching and The Extraordinary Leader program for joining this conversation.

Many clubs developed programs like grocery service, meals to go, and online stores to serve their members during Covid-19 closures. These may have been "stop gap" measures, but it's possible that many members came to love them. Roger and Jim talk about examining these programs and services before deciding to cancel them.

Jim shares his habits and tips for keeping your email inbox under control. The conversation gets a little candid when we find out Roger has a completely different approach than Jim.

Jim and Roger talk about the resumption of clubhouse service at the Derrick Club.