Long awaited podcast with two well know and outspoken characters from the cargo industry,

Rupert Batstone & David Ambridge or self-labelled - Stadler & Waldorf!

Two committed and experienced men who love to share their opinions and equally support of new employees into our industry.

Great company.

We cover:-

• Brief career history
• Characters that have crossed their paths
• Where we are today and what needs to be done
• COAG - ICHC
• Single Freight Process
• Consol / Integrators / Amazon
• Value product v.v. Volume products
• Airports as primary positive disruptors moving forward
• Data sharing - Innovation - Digitization
• Why does IATA still own the SGHA and not ASA?

Unexpected formation of the Martin Drew supporters club!

Next time : 

'What does the customer really want?'

ACHL Register:  https://www.caasint.com/our-events/13th-achl/event-registration/

ACHL Exhibit:     https://www.caasint.com/our-events/13th-achl/event-exhibitors/

ACHL Sponsor:  https://www.caasint.com/our-events/13th-achl/event-sponsors/

Airfreight Pharma Register:         https://www.caasint.com/our-events/airfreight-pharma-2022/event-registration/

Airfreight Pharma Exhibit:            https://www.caasint.com/our-events/airfreight-pharma-2022/event-exhibitors/

Airfreight Pharma Sponsor:         https://www.caasint.com/our-events/airfreight-pharma-2022/event-sponsors/

AGS Global Networking Register: https://airlinergs.com/our-events/ags-global-networking-summit-2022/event-registration/

AGS Global Networking Exhibit: https://airlinergs.com/our-events/ags-global-networking-summit-2022/event-exhibitors/

AGS Networking Sponsor: https://airlinergs.com/our-events/ags-global-networking-summit-2022/event-sponsors/

ASA:                      https://www.asaworld.aero/

ULD Care:            https://uldcare.com/

Cool Chain:         https://coolchain.org/

Jetlag, Fatigue and tiredness. All the effects of frequent flying -- memories returning..

New star on the block this week - Jerry Dyer of Big Jet TV reporting on pilot skills and various aircraft landing in severe storms.

• More cyber security threats -- make sure you are protected - involve a specialist. Let us know if you need a contact.
• Ukraine - getting close - Grandmothers wielding AK47's -- strength of spirit and courage
• Are T+Cs enough to keep personnel - what are the new must have's
• • CARE + Balance - 
  • Is it better to be Face 2 Face or via zoom/teams (new evaluation needed)
  • What can companies do to make office work /attendance more attractive
  • How to enhance productivity and alignment with company brands - do people want to work harder if rewards are better?
• EY new program focussing on protection of animals - Martin Drew - another positive example of CARE
• Boing and possible agreement with Qatar Airways
• • Good netflix program on Boeing and 737 max
• Customer service - is there enough attention and enough awareness from employees -- covid cannot continue to be the reason for poor service?

This week - Steven in Los Angeles

Me in Cobham Rugby club!

So many issues now creeping into our industry - will they be sustainable?

• Salary increases
• Sign on bonusses
• Pay increase deals at levels not seen for a very very long time
• Potential strikes to leverage quick agreements

Have Management linked to exceptional performance, safer operations, better trained personnel, career differentials to attract the best of the best?

Have they got the message across to be more agile - up-skill, new skill, re-skill ?

• Menzies declines offer from NAS
• IAG being targeted again by French and German quarters ref EU rules 
• Pax numbers on the rise 

• This week - Steven in Los Angeles

  Me in Cobham Rugby club!

   

  So many issues now creeping into our industry - will they be sustainable?

  • Salary increases
  • Sign on bonusses
  • Pay increase deals at levels not seen for a very very long time
  • Potential strikes to leverage quick agreements

  Have Management linked to exceptional performance, safer operations, better trained personnel, career differentials to attract the best of the best?

  Have they got the message across to be more agile - up-skill, new skill, re-skill ?

  • Menzies declines offer from NAS
  • IAG being targeted again by French and German quarters ref EU rules 
  • Pax numbers on the rise 
  • LGW South terminal opening 

  What next with Ukraine situation?

   

What next with Ukraine situation?

2022 - New Challenges & Opportunities - Jason Berry - VP Cargo with Air Canada - joins us and looks like someone who is not only excited for the future but very proud of the solid

foundation he has inherited.

We cover many points:

• Dedicated fleet of 767-300ER Aircraft being introduced
• Air Canada growth plan
• Expansion of Air Cargo Cold Chain capabilities
• Introduction of RIVO -- New domestic e-Comm product
• Ref to transformation and change platform managed by Janet Wallace
• Personnel and challenges ahead 
• • Win as ONE philosophy!
• How the output and results have outperformed expectations
• • A marathon being run at sprint speed - the speed of now1
• DATA DATA DATA -- Needs good analysts and 'directors of benefit' 
• Focus on Customer Experience

Jason has a very positive approach, and it is refreshing. Engaged and natural... 

2022 - our regular podcast - 'weekend show' returns.

After a natural break over the year-end festivities, it was nice to be asked to resume - thank you to all the listeners who gave their feedback - Really appreciated.

Thank you also to Steven Dickson - Skylight Aviation.

Topics covered:

• Are we returning to some normality?
• However - we now face the 'tail of the crocodile' - People issues and future cost issues
• •  Worst Case Scenario on the horizon
  • Pay increases
  • Industrial action
  • 'Rebound Request' - more money or we go!
  • Onboarding incentives
  • Bonuses

WHO WILL PAY FOR THIS AND HOW WILL IT EFFECT THE SERVICE LEVELS EXPERIENCED AS WE BALANCE THE PROBLEMS?

• Cyber security issues now also more prevalent than ever before
• Influence on business confidence re Data sharing - another setback

Upcoming series with Matthew Vaughan of IATA - addressing Cyber Security and Security in general

Combination Conference in September in Athens -multiple pipelines all at once in the same location 

• ACHL - Air Cargo Handling & Logistics
• • Bringing all parts of the supply chain together
•  AGS Networking Summit / ASA 
• ULD Care 
• Airfreight Pharma 

A New Year and New Challenges and Opportunities

2022 - The year of People Strategy

• Retention
• Resource Optimisation
• Recruitment
• Responsibility
• Reality

Areas covered:

• Pay deals
• Risk and Worst Case Scenario mitigation
• Hazards
• Fatigue
• SMS 
• Compliance

Also Training style and methodology - More practical than memory testing.

Resource Allocators - skills pyramid

Audit style and impact

Appraisal system and effectiveness

People need more, People will expect more and People will not stay if things are not done in a new way!

Safety and hazard triggers are starting to endorse the need for more effective learning, performing and appreciation of regulatory compliance.

Last show of the year.

A bit of fun and reflection.

What a difference being in an office location as opposed to sitting in my home-made Santa Grotto.

Many big thanks to you industry professionals and our own supply chain heroes.

Points covered:

• Level of service - re-set for 2022
• Competence and fast track capability
• Value of PEOPLE -- never been more important or obvious
• New format for supply chain success -- Where do the legacy players fit into a new team structure?
• Value chain and end proposition
• Commitment charter - Key services and People.

To everyone who has watched, listened and contributed. BIG THANK YOU.

Enjoy the festive season - Happy Xmas and wishing everyone the very best for 2022 - may it be a very special one! 

Tom Pherson - President of AeroTuf

A very passionate and engaged professional who has a level of Care and Practical Reality for his chosen profession that is always impressive.

We cover the realities of the ULD World

• Cost
• Weight
• Durability
• Repair rates 
• Parts used
• Scrap values

In addition:

• Specialist containers and growing interest due cost of major facilities
• Airports being a big influencer for the future
• Lego principle for unit inserts or combination 

Big statement - "We think that the entire industry is at a point where change is now not only possible, but almost a necessity"

Will we?

Penultimate session of the year.

Back to the Future!

More negative impact on our industry - Omicron

More POOR politics 

Vaccine disparity

Big question -- 'Why are the figures not showing the split between those that have been vaccinated and those that have not?'

Major complaints sent in about poor services, delays, bottlenecks, melt downs, employee capability and attitude as well as unfair charges -- storage, clearance delays etc.

Oter topics -

• SAF v.v. Jet A1 fuel options and true cost comparison
• People PROFIT Planet -- without Profit very little will be done.
• Human factor and fatigue
• Insufficient training given to short term recruitment options
• Cyber security -- industry being hit more often 

Lee Coon says a fond good-bye to JBT and the GSE Business

Lee who occupied the position of  - Vice President Global Sales & Customer Care - among many others opens up on points of interest:

• Wonderful career and times with FMC - EPIK and then back again to FMC and finally JBT Corporation
• Who inspired him?
• Successes & Challenges
• We then went fully off-piste with a mix of after dinner questions and few not expected so could be a few surprizes!
• Values and standards reflected in some personal choices reflect on the Man and his Passions as well as his work ethic

So nice to chat with an industry colleague who has enjoyed what he has done and why and who also clearly looks forward to what he wants to do and has planned and equally Why!

Bit of fun also with the 'Moisturizing cream' -- 

One eye smiling and one eye crying..

All the very best Lee.. Enjoy the lakes in Alabama.